Geoff

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Viewing 15 posts - 9,511 through 9,525 (of 10,150 total)
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  • in reply to: Page Builder and Tribe Events widgets not working together? #877454
    Geoff
    Member

    Hi there James, thanks for getting in touch!

    We try our best to support as many themes as possible and to integrate with as many other plugins as we can, but ultimately supporting everything is impossible given how many options and possibilities there are.

    That said, I will make a note in our internal system that there is a compatible issue with Page Builder so it’s something we can reference.

    Yes, the Widget is designed to be managed in the Appearance > Widgets setting of WordPress. This is standard WordPress behavior for widgets.

    You may want to consider creating a widget area in the post and page templates you where you would like the Events widget(s) to display. Or perhaps creating a template specifically for the type of pages and posts where you want them. You wouldn’t have the page-by-page flexibility that the Page Builder plugin offers, but it will work as intended.

    I’m sorry I don’t have a concrete solution for you, but I hope this helps answer your question.

    Cheers!
    Geoff

    in reply to: Confirmation / Thank you message on Submission of an event #877232
    Geoff
    Member

    Hi there, Nadine! Thanks for getting in touch and sorry the plugin hasn’t fully met all your needs. We definitely want to make our plugins as useful as possible to as many people as possible, so your feedback is helpful.

    We’re a bit limited in terms of how much assistance we can provide for custom development tasks like this, but I can certainly help point you in the right direction here. 🙂

    The snippet you found might be a good solution for you. If you plan on using it, it would go in your theme’s functions.php file. Please note that snippets sometimes need to be formatted to work properly with a theme, so you may need to fiddle with it a bit to work for you.

    Here’s an alternative snippet you might want to consider. It’s a filter that allows you to customize the message that appears after an event has been submitted. It would also go in your functions.php file.

    I like the idea of being able to set a custom confirmation page and can see how it might be useful for others as well. It would be awesome if you shared the idea on our UserVoice page. We check there for popular feature requests to add to future releases.

    Cheers!
    Geoff

    in reply to: Cross Sells for Tickets #876904
    Geoff
    Member

    Hi there, Maria! Thanks for getting in touch, 🙂

    Tickets are considered products in WooCommerce. The events themselves are simply the “product page” for purchasing them.

    Is it possible that the tickets are not set up to display in your WooCommerce product gallery? When editing a ticket in WooCommerce, try changing the catalog visibility for it from Hidden to Catalog in the Publish settings (screenshot). From there, you should be able to cross sell tickets like any other product in WooCommerce. Here is the WooCommerce documentation for setting up cross sells.

    It’s worth noting that tickets will not cross sell themselves on event posts. However, related events will display on an events posts.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Ordering Past events in descending order #876870
    Geoff
    Member

    Hi Brian, thanks for following up!

    I’m a little limited in how much custom support I can provide here in the forums, but I’d be happy to point you to some resources to get your rolling. 🙂

    Creating a page template for the calendar will be exactly like setting up any other page template in WordPress. Here’s the WordPress Codex article that covers that process in great detail.

    Once you have the basic structure of your template set up, you can add the query for your events. The examples in this tutorial will definitely help get you started on using the tribe_get_events() function to output the events you want to display. Your usage will vary, but your query might look something like this:

    // Grab the last 5 next past events in descending order
    $events = tribe_get_events( array(
    'eventDisplay' => 'past',
    'posts_per_page' => 5,
    'order' => 'DESC',
    ) );

    With your query set up, you can print the content for each event inside the loop. For example:

    // display the title and content
    foreach ( $events as $post ) {
    setup_postdata( $post );
    
    the_title();
    echo tribe_get_start_date();
    the_content();
    }

    A full list of classes and functions is available in our documentation. Definitely worth checking out. 🙂

    I hope this helps!

    Geoff

    in reply to: Setting up the Community- Add an Event Page #876769
    Geoff
    Member

    Hi there, Colette! Thanks for following up. 🙂

    Try clicking the “Screen Options” box in the top right of your screen when you are in Appearance > Menus. and make sure the “Links”  box is checked. Here is a screenshot of what that will look like. Then you should be able to follow the steps in the clip I provided.

    I’m afraid we’re rather limited in providing general WordPress support here in our forums, but I hope this helps and points you in the right direction.

    Cheers!
    Geoff

    in reply to: Next year's dates showing wrong #876732
    Geoff
    Member

    Hey there, Charles! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: WooTickets #876728
    Geoff
    Member

    Hey there, John! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: FIlter bar does not work on the iPhone #876713
    Geoff
    Member

    Hey there, Daniela! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Multiple instances of the same event (hundreds!) #876707
    Geoff
    Member

    Hey there, Nicholas! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    in reply to: Broken Featured Image After Upload #876639
    Geoff
    Member

    Hi there, Sarah! Thanks for following up. 🙂

    Were you able to disable the Jetpack Photon add on? Did that make a difference?

    If that doesn’t work, could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

    If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are also outlined here if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Editing tickets – how to add free HTML box #876629
    Geoff
    Member

    Awesome, so glad to hear it Shmuel!

    I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Recurrence and other functions not working #876617
    Geoff
    Member

    Awesome, great work Gediminas! Thanks for confirming the answer and sharing your solution with us. That’s super helpful.

    I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Does Calendar PRO includes Woocommerce ticket? #876602
    Geoff
    Member

    That’s correct, yes. 🙂

    in reply to: Event page layout error #874827
    Geoff
    Member

    Hi there, Justin!

    Great job with the testing! It looks like you were able to narrow it down to a conflict with the theme since the issue went away when activating the default WordPress theme.

    I realize the theme advertises compatibility with our plugins, but it could very well be it is not compatible with the latest version. I would suggest contacting the theme author to let them know there is an issue and ask whether they can provide a solution to fix the issue at the theme level.

    An alternative might be to try an installing earlier version of the plugins to see any of those bring back the proper level of integration with that particular theme.

    I’m sorry I don’t have a concrete solution for you here, but I hope this points you in the right direction.

    Cheers!
    Geoff

    in reply to: Recurrence and other functions not working #874801
    Geoff
    Member

    That would totally make sense.

    It makes me wonder if there is a conflict at play with the theme or another plugin. Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

    If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are also outlined here if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

Viewing 15 posts - 9,511 through 9,525 (of 10,150 total)