Geoff

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Viewing 15 posts - 9,496 through 9,510 (of 10,150 total)
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  • in reply to: editing event category page #882370
    Geoff
    Member

    Hi there, Meredy! Welcome back to the forums and I hope all is well. 🙂

    We’re a bit limited in the amount of support we can provide for custom development, but I’d be happy to help get you started so you have what you need to make it happen.

    How do I get rid of the title header on this page?

    If you are trying to remove the big page title on a category page, check out this handy list of snippets that shows how to change the titles on any given calendar page. The snippet you add to your functions.php file might look something like this, though you may need to fiddle with it to work with your theme or to fit your exact needs:

    function filter_events_title ($title) {
    if ( is_tax() ) {
    $title = '';
    }
    return $title;
    }

    how to edit the tile area of template for the Event Calendar–ie make it smaller

    The title itself can be re-styled with CSS. For example, the class for the page title is .tribe-events-page-title, which could be styled like this in your style.css file:

    .tribe-events-page-title {
    color: red;
    }

    Check out our Themer’s Guide for more detailed information on customizing calendar styles.

    or add a photo?

    You can use the tribe_events_before_loop() function to include any custom code you want before the list of events. Here is a snippet that provides an example of what that looks like for the List View. Similarly, you could use the tribe_events_before_html() function to do the same before any other event content.

    You can find much more detailed information on everything that’s available to you in our documentation.

    Sorry I’m unable to provide the exact coding needed for your site, but I hope this helps point you in the right direction. 🙂

    Cheers!
    Geoff

    in reply to: Events Calendar Pro #882277
    Geoff
    Member

    Hi there, Luke! Thanks for getting in touch. 🙂

    Great question. The free version of The Events Calendar can be set up to sell tickets with one of ticketing add ons:

    If you plan on using any of the above platforms for issuing tickets to an event, than that is the best way to go.

    However, it sounds like you might be looking for something that books appointments rather than provides general tickets. That’s something that isn’t currently supported, though we’re looking into it for a future release.

    You may be able to use Gravity Forms to embed a form and collect information on each event. I am not sure if it would be able to collect all the information you are looking for or if it would fully integrate all the events variables, but it may be something to consider.

    Sorry I don’t have a concrete solution for you, but does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi there, Camilla! Thanks for getting in touch and welcome to the forums. 🙂

    Good question. Currently, attendees are listed by Order Number in ascending order. While there currently isn’t a way to filter the order in the Admin screen, it is possible to export the CSV file of attendees and reorder them that way.

    The idea to allow changing the order in the Admin screen is interesting. If you have a moment, head over to our UserVoice page and share it with us so others can vote on it and we can consider it for a future release.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: WooCommerce Tickets, currency per event? #882179
    Geoff
    Member

    Hi there, Daniel! Thanks for getting in touch. 🙂

    Great question. Currently, WooTickets only supports the single currency that is set by WooCommerce on a site-wide basis. Unfortunately, that means this isn’t something you will be able to directly through the WooTickets plugin.

    Currently, it appears WooCommerce is also only able to support multiple currencies with the aid of another add on. So, until it supports the ability to manage multiple currencies natively, it would be rather difficult for the WooTickets plugin to support it as well. Still, it’s an interesting idea and it’d be great if you shared it on our UserVoice page as something to consider in the future.

    This probably isn’t the answer you were hoping for, but does it at least help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Setting up the Community- Add an Event Page #882138
    Geoff
    Member

    Hi there, Colette,

    I understand you’re feeling frustrated and are trying to find a simple solution to add items to your site’s main menu.

    While The Event Calendar makes the process of publishing and managing events a breeze, it relies on default WordPress functionality to add items to a site’s main menu. In other words, adding a link to the menu for the Community Events page is like adding a link to the menu for other pages to a site’s menu. It’s something that is handled by WordPress rather than the plugin.

    I’m sorry my attempts to walk you through the WordPress functionality have fallen short. Perhaps you will find this tutorial by WordPress on creating menus more helpful.

    If you’re looking for help configuring your WordPress settings, we would be happy to share a list of freelancers who might be able to help. Just email us at [email protected], reference this thread and we’ll send that over.

    Thanks,
    Geoff

    in reply to: Page Builder and Tribe Events widgets not working together? #882059
    Geoff
    Member

    Hi there James,

    Yes, there may be some selectors in there that are specific to a widget container, but I believe the functionality would still be in tact.

    Have you been able to call the widget using the_widget() to test?

    Cheers!
    Geoff

    Geoff
    Member

    My pleasure, I hope that helps! You should expect a reply within 24 hours. I’ve alerted our team to be on the lookout for your email.

    Cheers!
    Geoff

    in reply to: Categories List #880581
    Geoff
    Member

    Hi there, Marisa! Thanks for getting in touch. 🙂

    Good question. I just tried using the snippet (by the way, great find!) and it seems to work, so that’s definitely odd if it’s not working on your end.

    That makes me wonder if there is a theme of plugin conflict at play. I see you noted:

    Deactivated all other plugins? Yes
    Switched to a default theme? Yes

    Just to confirm, did you notice any difference when you activated a default WordPress theme (e.g. Twenty Fourteen) and deactivated all other plugins? Did the issue still pop up in those conditions?

    It would also be super helpful if you are able to send a link where I can see the issue. If it helps, you can also provide it as a private reply.

    Cheers!
    Geoff

    Geoff
    Member

    Hi there, Jack!

    Please send us an email pro [at] tri.be and include a copy of your receipt. Our sales team would be happy to help you out and process a refund for you.

    Cheers!
    Geoff

    in reply to: How can I display a list of upcoming events in a post / page? #880391
    Geoff
    Member

    Hi Melissa,

    I’m sorry the plugin wound up not meeting your needs. You can absolutely have a refund. Please email us at pro [at] tri.be with your receipt and we’ll help you out. Another team manages the contact form, so using this email address will get you connected with the right person to process the refund for you.

    Sorry again, and thanks for reaching out. I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

    Thanks,
    Geoff

    in reply to: Event Expiration Time #879832
    Geoff
    Member

    Hi there, Samuel! Thanks for getting in touch and welcome to the forums. 🙂

    Yes, by default, the event widgets are set to display events for the current day rather than upcoming events.

    The idea to display upcoming events was brought up in this previous thread. You can see in the explanation that, while it is possible to change this, there is no way to do it without modifying core plugin files.

    However, the thread also explains how you might attempt to use the widget_display_callback() filter as a means of displaying only upcoming events. We’re a bit limited as far as the amount of support we can provide for customized development like this, but I hope this helps point you in the right direction.

    As a final note, an upcoming events widget has been suggested as a feature on our UserVoice page. I’d encourage you to add your vote if you would like to see it included in a future release. 🙂

    Cheers!
    Geoff

    in reply to: Duplication of Facebook events images #879793
    Geoff
    Member

    Hi there and welcome back to the forums! Sorry you’re hitting some trouble here, but hopefully we can figure it out here together. 🙂

    That’s certainly an interesting issue!  We’ve had reported issues with duplicated events importing but not specifically with multiple images in the Media Library.

    I was unable to recreate the issue on my setup using the default WordPress Twenty Fourteen theme and no other plugins. That makes me wonder if there is conflict at play with your theme or one of installed plugins.

    Could you try temporarily activating the default Twenty Fourteen theme, to see if the issue happens there as well?

    If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue is still there when using the default Twenty Fourteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Fourteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are also outlined here if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Page Builder and Tribe Events widgets not working together? #879700
    Geoff
    Member

    Hi there James, thanks for following up!

    I believe all our widgets can be embedded into any post or page manually using the WordPress the_widget() function. The widgets are coded and registered like any other default widget and should adhere to the same principles.

    We’d definitely be open to looking into Page Builder integration further if you want to post a feature request–-this would also help us to meter the amount of demand that exists for integration with this particular plugin.

    Cheers!
    Geoff

    in reply to: Blog Cat. & Recent Posts showing up on my Events page #879611
    Geoff
    Member

    Hi Mike, thanks for following up! Thanks too for updating the plugins and selecting the Default Events Template as a first step to troubleshooting.

    The events page itself is not a registered page in WordPress and, by default, uses its own template. However, some themes will override the plugin template and treat it like an Archive template instead.

    Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well? If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

    If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    These steps are also outlined here if you want some more details on how to test for conflicts.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Blog Cat. & Recent Posts showing up on my Events page #877482
    Geoff
    Member

    Hi there, Mike! Thanks for getting in touch and sorry you’re hitting some trouble here. Hopefully we can figure it out here together. 🙂

    The first thing I would suggest is updating to the latest version of the plugins (3.8.1). It’s always a good idea to keep a backup of your plugin files and database when updating so, if you’re concerned about losing customizations, you will be able to roll them back. Then again, it’s unlikely you would lose anything as long as the customizations weren’t to core plugin files.

    Try updating (and backing up) to see if that makes a  difference.

    The second thing I would check is whether you are using the Default Events Template. Head over to Events > Settings > Display and make sure the “Default Events Template” is selected in the dropdown. Does that make a difference?

    Please give those two options a shot and let me know what you find before we dig any deeper. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 9,496 through 9,510 (of 10,150 total)