[Geoff]

Thanks for following up. Cristian!

Cool, thanks for activating that feature for me–that helps a lot.

Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. I see you’ve already tried deactivating plugins, but I’d like to try again with the Twenty Thirteen theme active. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hi there, Maria!

Great question. I do want to note first of all, though, that we are fairly limited in terms of helping out with custom development questions like these. That said, I’d love to point you in the right direction if I can.

On the menu view the “export month’s events” has a background that’s not included in my site’s colors.

That button one is controlled with the .tribe-events-button class. You can use CSS to update the background color.

I would like to change the whites, grays and charcoal headers throughout the events calendar also although this is not as important as the others.

There is a CSS class for each and every element in the calendar. I’d highly suggest checking out this handy tutorial we have on using your browser’s DevTools to identify the CSS class you’re targeting so you can modify them in your theme’s style.css file.

I’m surprised that Event Pro does not allow one to configure colors.

This is a feature that’s come up in conversations and would certainly be interesting. I’d be great if you suggested it on our UserVoice page. We check there for popular ideas to include in future releases.

Where/How can I change any fonts, backgrounds, etc to reflect the colors of my site?

I believe the tutorial I linked to above will help you find the classes for these. 🙂 In general, the calendar does not set its own fonts but will instead inherit what is already set in your theme’s CSS.

Cheers!
Geoff

[Geoff]

Very cool, thanks for following up! I’m so glad–it sounds like WooCommerce + WooTickets is going to be the right combo for you. 🙂

I’ll go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help.

Cheers!
Geoff

[Geoff]

Hey there, Rodel! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Frederick! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Jay! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Jason! Just checking in to see if there’s been any further update or if you still need assistance on this one–let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Erin! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Rodel! Welcome back. 🙂

Unfortunately, there is no easy way to require fields in the admin editing screen for events. It may very well be possible with some custom development, but unfortunately, that’s outside the level of support we can provide here in the forums. However, we do offer our full documentation to help guide you if that’s something you’re looking to take on.

Also, you can suggest that feature to us on our UserVoice page if it’s something you’d like to see in a future release. We check there often for popular ideas.

Sorry I don’t have a concrete solution for you here, but let me know if you have any follow-up questions and I’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi there, Cristian! Welcome to the forums. 🙂

Do you have the event search functionality enabled on your site? When I visit the link you sent, I only see the date and view options in the event header bar. Head over to Events > Settings > Display. Are the checkboxes selected for the “Disable the event search bar” and  “Hide location search” settings (screenshot)? If so, please uncheck them and save your settings.

Having either of those settings checked will disable the “Near” search functionality that comes bundled in the Event search bar. Once you enable those, you should see the “Near” field in the search bar and be able to search Events posts by location.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Awesome, thanks Alberto! So glad that worked and I can definitely relate to “looking for the hardest way”. Thankfully, the plugins have your back and try to make your life a little easier. 🙂

I’ll go ahead and close this thread, but we’d love it if you shared your thoughts about the plugin on our review page. Thanks again for your support.

Cheers!
Geoff

[Geoff]

Hi there, Nathan! Thanks for getting in touch and sorry you’re hitting some trouble here. Let’s see if we can figure it out here together. 🙂

It sounds like you’ve created Parent Event Categories that contain Child Event Categories and would like those Child Event Categories to display on the archive page for the Parent Category. Is this correct?

If so, that’s a little bit different than the issue covered in the thread you referenced. The issue there was that there was no calendar view for a Child Event Category. The fix we released for it established a calendar view for Child Event Categories. For example: [your-site]/[event-slug]/category/[parent-category/[child-category]. That view was not previously possible before that fix in 3.5.

If I’m understanding you correctly, you’re looking for a way to display the Child Event Category links on the Parent Event Category pages. I’m afraid we don’t support that feature just yet, but it would be great if you suggested it on our UserVoice page as a feature to consider in an upcoming release.

One possible workaround is to modify the default-template.php file and output the Child Categories using when viewing on a Category page.

Let me know if that helps answer your question and is what you’re looking for. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Alberto! Thanks so much for getting in touch and welcome to the forums. We hope you’re enjoying the plugins so far. 🙂

No need to feel dumb! You’re doing everything correctly, I assure you.

The plugin offers one single calendar. That’s what you seeing at /events.

You can change the “slug” of the calendar so it shows up on /calendar instead. To do that, head over to Events > Settings from the WordPress dashboard and change the “Events URL slug” setting (screenshot). Change it from “events” to “calendar” and your calendar will now be at [your-site]/calendar.

If you’re looking to add the same calendar in both places, that is possible too, but requires a third-party plugin called Event Rocket. We don’t support that plugin here, but it does contain shortcodes that would allow you to embed the calendar on other pages as well.

Does that make sense? Will that work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Kaz! Thanks for getting in touch. 🙂

Wow, great questions and you’ve provided fantastic context. Let’s see if we can tackle these one at a time.

1. Which of the plugins you list, would be able to the fulfill the above requirements “out-of-the-box”? (The Events Calendar, Events Calendar Pro, WooCommerce Tickets, EDD Tickets, etc.)

The Events Calendar itself will provide most of the calendar functionality you would need. For example, it will handle the creation, display and management of Events posts.

The Event Calendar PRO might be necessary your (a) requirement since it offers the ability to create recurring events. Recurring events isn’t offered in The Events Calendar right our of the box, but is in PRO.

The ticketing add-ons all off the same core functionality: they allow you to create tickets from the single event editing screen, display a ticket form on the front end single event post, then integrate with a third party e-commerce plugin that handles the checkout process. In other words, these add-ons display the tickets and integrates with the e-commerce platform of your choice (i.e. WooCommerce, EDD, WP Ecommerce).

That said, any of the ticketing add-ons allow you to define a quantity of tickets, which fulfills your (b) requirement.

However, the ticketing add-ons themselves do not handle transactions. If you need Stripe integration (d), then I would recommend making sure the e-commerce platform of the add-on you choose (e.g. WooCommerce for the WooTickets add-on) offers Stripe integration first.

2. Would “The Events Calendar + WooCommerce Tickets” be able to cover all my requirements above “out-of-the box” or would I need “Events Calendar Pro + WooCommerce Tickets”? What would the difference be for me?

I think we covered this pretty well in the first question. The Events Calendar will cover most of your needs, but PRO will add recurring events and WooTickets will display the tickets and integrate with WooCommerce, which handles the transaction (preferably for you, via Stripe).

3. Is it easy to add form fields, so we can capture all the information from the parents? How would this be done?

This is where I think it gets tricky. You can certainly add forms to any Event post like you would any default WordPress Post. For example, you can use Gravity Forms or Contact Form 7 to help create and manage those forms.

The tricky part is capturing that information and associating it with the Event post or the WooCommerce order. That’s something our plugins don’t offer out of the box. The other thing our ticketing add-ons lack is the ability to collect information on a per-ticket basis. For example, if someone purchases two tickets in the same transactions, the tickets will be listed under the same attendee. We are planning an overhaul to this in an upcoming release, but wanted to point that out.

4. How would the dates show, considering that it is not just one session that starts at a certain time and ends at a certain time, but more like a weekly thing, where some weeks are skipped.

You can create custom recurring event patterns using The Events Calendar PRO. For example, you can you can repeat an event every other week on Tuesdays and Fridays.

The trick, though, is that there has to be a repeatable pattern. You can get around this by creating a recurring event, then editing the events individually to their proper times. However, doing so, will pull the individually edited event out of the recurring series, though it will display correctly on the calendar.

5. Which Stripe plugin would recommend to go with the above. I already own a Stripe plugin made by EDD, but don’t mind purchasing a different Stripe plugin, if it integrates better / is necessary.

WooCommerce seems to offer a nice Stripe extension. I believe WP Ecommerce does as well. The important thing is that the e-commerce platform integrates with Stripe rather than the ticketing add-on itself, since that is what handles the transaction. The ticketing add-ons play no role in the checkout process.

6. At last, we would like to use a WordPress theme that integrates flawlessly with the plugins. Any recommendations? Would it integrate with Avada http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226 ?

We do our best to integrate with as many themes and other plugins as possible. That said, I have seen a couple minor issue pop up here in the forums related to the Avada theme, but nothing I remember that broke the core functionality. Still, it might be a good idea to also contact the theme author as well.

We would like to go ahead and purchase the plugins and themes asap

I do want to let you know that we offer a full refund on all products within 30 days of purchase. Just email us with our original receipt and we’ll help you out if the plugins don’t fully fit your needs. I do think you will face some custom development as far as the forms go and collecting information, but it might be worth purchasing the plugins, giving them a test drive and seeing if they will work for you.

Phew! I think we got everything in there. Does this help answer your questions? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Julia! Thanks for getting in touch and welcome to the forums. 🙂

Absolutely. We have a full refund policy for all our products within 30 days of purchase. Please email us at pro [at] tri.be with your receipt and we’ll help you out.

I think WP E-Commerce offers an extension that integrates Authorize.net transactions. Check this out and see if that would work. Looks promising but I honestly have not tried it out myself, so it may not be the right fit.

Otherwise, our WooTickets add-on might be another possibility. It integrates with WooCommerce and WooCommerce definitely has an Authorize.net extension.

I hope this helps! Thanks again for reaching out. 🙂

Cheers!
Geoff

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