[Geoff]

Hey Jason! Thanks for getting in touch and we’re stoked you’re loving the plugin so far. 🙂

Great questions. Let’s try to hit them one at a time…

On an actual event page, can I show multiple event dates on the one page? I know I can do recurring dates, but I want all of the matching event dates to be listed on the actual event detail page.

There is an option to show “Related Events” on an individual event page. This is located in Events > Settings > Display as “Hide related events”.

If you’re looking for something more specific, our templates are highly customizable. For example, you can override any of the calendar templates (see our Themer’s Guide for more details) and use tribe_get_events() to query the exact events you’d like and use the loop to output the elements you want. Our documentation is another great resource for see all the available options you have for customizing the calendar.

When I add additional fields to a page, if I leave them blank in the admin area will they still show up in the listing with no information?

Leave them blank and nothing will show. You’re good to go. 🙂

Is there an ‘export’ or ‘print’ option available for the listing page?

Yes, there is an “Export Listed Events” button on the List View of the calendar. This will output the .ics file for the events listed in the view.

Does this help answer your questions? Please let me know and thanks again for checking us out!

Cheers!
Geoff

[Geoff]

Hi there, Tatiana! Thanks for getting in touch. 🙂

We rely heavily on the community to help translate our plugins. We have quite a collection of translations available right out of the box thanks to everyone’s contributions, but not everything has been covered unfortunately.

The best way to translate those items is to update the .pot file for your language. You can refer to our documentation for the exact strings that would need to be added to those files to get the translations you need.

Another route is to use a custom filter to translate the text, which would look something like this snippet in your theme’s functions.php file. However, this may also have the effect of disabling the rest of your translations, so it’s worth testing.

Sorry I don’t have a concrete solution for you here, but I hope this helps steer you in the right direction. 🙂

Cheers!
Geoff

[Geoff]

Hi there, JB! Thanks for getting in touch.

Great questions. Let’s try to hit them one at a time.

– If we purchase a single license, is there an upgrade path/time if we need more licenses. Can a previous license be applied to the cost of an upgrade?

Yes, you can always upgrade from a single Personal License to a higher one (Business or Developer) at any time. The cost to upgrade is only the difference in cost between the two licenses. There’s much more detailed information on this process in this post.

– Is there an “all you can eat”, or higher levels of licensing than those listed on the site? Many of our clients should do fine on the free plugin, but for ones that need additional features, we need to be able to forecast the costs, etc.

The licenses listed on the site are the only ones we offer. If, for example, you are managing 50 sites, then purchasing 5 copies of the Developers license would be the best fit for you. You can always purchase an additional license for padding if you’re looking to properly forecast costs. Otherwise, you can purchase the minimum you require and upgrade licenses from there if you find you need more.

Does that make sense? Will that work for you? Please let me know and thanks for checking us out. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Victor! Thanks for getting in touch and welcome to the forums. 🙂

Interesting question! I do want to note first of all, though, that we are fairly limited in terms of helping out with custom development questions like this one. That said, I’ll start you off with a possible idea that you can run with and take from there.

The short answer is that there is unfortunately no way to distinguish between the first, last and middle occurrences in a multiday event. There is a way to target specific posts, but not in a way that would target all posts, if that makes sense.

However, I think you’re on to something with the idea of using multiple posts as a workaround. Here’s what I would try:

• Create an event for the event opening
• Create a second event for the event closing
• Create a third event for the days in between
• Create an Event Category (call it something like “Hide”)
• Assign the third event to the Category

Now, we can target this category with CSS. For example, a category called “Hide” will carry a cat_hide CSS classname, which you use in your theme’s style.css file. Hiding all events categorized with this category in month view would look something like:

.events-gridview .cat_hide {
display: none;
}

Of course, you should also note that using a category means it will pop up in other places as well. For example, an event’s categories are listed in the single event view. You’ll want to take measures to hide those instances as well.

This is about as far as I can help with a customization like this, but hopefully this steers you in the right direction. We also a Themer’s Guide and our documentation available to further help with customized solutions.

Cheers!
Geoff

[Geoff]

Hey there, Ben! Thanks for sticking with me here while I check this out. I really appreciate it. 🙂

It appears there are a number of known conflicts conflict WooTickets and WPML. While the two work together for the most part, there are some quirks and scenarios where they do not and it seems this is what we’re bumping into here. I’ve seen this documented on the WPML support site as well as some other threads here.

The not-so-good-news is that there is no real “fix” for this at the moment at the level that we all would like. We’re planning to work closely with WPML in the new year and hopefully we mutually find a way to build a more compatible set of tools.

The better news is that there is a workaround, which is outlined in this thread. I’m not 100% sure it will work on your case and I know it’s a pain to do (especially after the other junk you’ve been dealing with), but it’s certainly worth a try.

Sorry you’re hitting some trouble here, but hopefully this will help shed some light on things and get everything back in a better working order. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Louise! Thanks so much for getting in touch and welcome back to the forums. 🙂

Great question. The good news is that we have a handy tutorial available that will walk you through all the steps for how to change the required fields for the Community Events plugin. I’d suggest checking that out for a detailed set of instructions for this sort of customization.

Cheers!
Geoff

[Geoff]

Hi there, Kevin! Thanks for getting in touch.

Great questions. The free version of The Event Calendar will accommodate most of your calendar needs. You can create as many events (or “courses”) as you need and file them into any number of Event Categories (or Child Categories) as needed. You can even further distinguish posts using Tags.

The Event Calendar PRO version adds venues to the mix. In other words, you can create locations (“venues”) and associate them with your events. A page is automatically created for each Venue on your site, where the associated events for that venue are listed. The PRO plugin is just an add-on to the free version, so you will have both installed on your site.

The one thing I’m not quite sure fits the bill is needing “35 different schedules”. Just to be clear, the plugins only support one single calendar. However, you can file Events posts into Categories and use those to show a filtered version of the calendar. Each category has its own unique URL (e.g. [your-site]/events/category/[category-slug]) so you can link visitors directly to those pages, as needed.

Does this help answer your questions? Please let me know and thanks so much for checking us out!

Cheers!
Geoff

[Geoff]

Oh man, that’s not good! Are you able to send a link to an event on your site that you have created a ticket for the event but the ticket is not displaying on the front end? That will help so we’re looking at the same thing.

Just to confirm, you are creating tickets from the editing screen of your individual events, correct (screenshot)?

Cheers!
Geoff

[Geoff]

My pleasure! Thanks again for reaching out.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Awesome, thanks for confirming the answer, Kaz! I’m glad we were able to help and hope the plugins will work out for you.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey Julie! Thanks for following up and great sleuthing work–this is helpful. 🙂

Yes, what you are describing is correct and expected. Unfortunately, there’s a limitation in the Eventbrite API that prevents us from being able to translate the price range to a simple Free label, when the event is being imported from Eventbrite into WordPress with multiple tickets, where one is free and one is paid.

It’s possible you could hook into tribe_get_cost() and translate the range to a Free label.

I realize it’s not always possible, but creating events in the same manner (either in WP or EB) will ensure that the consistency stays in tact without needing additional hooks.

thanks for clarifying the issue and testing this thoroughly with me. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Julie! Welcome to the forums and thanks for getting in touch. 🙂

That’s interesting. Where is “$0.00” popping up for you? I get “Free” in all my tests when creating a free event with the Eventbrite Tickets add-on, but maybe I’m missing something.

Here are the views I have:

• <span style=”line-height: 13px;”>Single event view</span>
• List/Upcoming view
• Widget view

Is this not consistent with that you’re seeing? Send me a link to what you’re seeing (if you are able to) and we can check out the same thing together.

Cheers!
Geoff

[Geoff]

Hi there, Parampreet! Thanks for getting in touch. 🙂

Great questions. While a couple of these aren’t features right out of the box, they are quite possible with some custom development.We are limited in how much support we can provide for custom development, but I’m happy to steer you in the right direction.

The first resource I’ll point you to is our Themer’s Guide. This will give you a thorough overview of how to customize any calendar template without touching core files. It’s very handy. 🙂

1) Is there a way to show the organizer in the event listing display? By default the organizer name does not appear.

Yes. This can be done by customizing the List View single-event.php template (/plugins/the-events-calendar/views/list/single-event.php) and including the tribe_get_organizer() function.

2) Is there a way to add the other details for organizer (type of teacher, phone number, photo)?

I’m not aware of Organizers have Types and Photos, but you can certainly fetch the phone number, email address and website details by using:

• tribe_get_organizer_phone()
• tribe_get_organizer_email()
• tribe_get_organizer_website_url()

3) Is there a way to list events by organizer? Tried with Filter bar but it doesn’t seem to be working.

Yes, this one is built in right out of the box! All organizers have their own page that lists all events associated with them. For example, let’s say you have an Organizer named John Doe. You could find his URL at [your-site]/organizer/john-doe. You can also find the pages by heading to Events > Organizers and clicking the “View” link when hovering over any of Organizers in the list.

Does this help answer your questions? Please let me know and thanks again for reaching out!

Cheers!
Geoff

[Geoff]

Hey there, Nathan! Thanks for following up. 🙂

Great question. I do want to note first of all, though, that we are fairly limited in terms of helping out with custom development questions like this one. That said, we’d love to point you in the right direction if we can.

Yes, the default-template.php file is customizable, but it’s not directly making the call for categories. Instead, that is where you can add your own code to grab the child categories and position them where you would like in relation to the elements in the template.

If you haven’t checked it out, I’d suggest heading over to our Themer’s Guide. It will walk you through all the steps for customizing plugin templates without touching core files. Plus, it gives a handy overview of all the templates available to customize. That should give you some ammo for zeroing in on the options you have for dropping in your custom code.

I can also point you toward this snippet. It’s a good example of all the conditional statements you can use to ensure that the child categories output only on the pages you would like.

I hope this helps point you in the right direction! Let me know if you have any follow-up questions and I’d be happy to try to answer as best I can. 🙂

Cheers!
Geoff

[Geoff]

Thanks for following up, Jason! So glad the recurring events are working out. 🙂

The every zero weeks thing is interesting. Using zero in that field is basically going to tell the calendar the same thing as setting “one” instead because zero is undefined. In fact, when I test locally, I get the same pattern for both “zero” and “one” as I would expect.

One thing you could do is select the option to show only the first instance of your recurring event. That can be done in Events > Settings > General by checking the box for the “Recurring event instances” option.

Out of curiosity, who developed the integration module (plug-in for the Avia layout editor) for Enfold?

Good question. I’m honestly not sure. I believe it is a product by the fine folks at Kriesi.

Cheers!
Geoff

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