[Geoff]

Hi Abby,

So sorry for the trouble here!

I do see a known issue in our system where the custom registration fields do not display if someone does not have Javascript enabled in their browser. This would certainly explain why the information is not being saved and how someone would be able to reserve a ticket without having completed required fields.

I’ve gone ahead and made a note of this thread in the ticket so we can follow up with you when a fix has been released but, in the meantime, will you please confirm (perhaps with the person who purchased the ticket) that this is exactly what happened? The reason I want to confirm is because I’d hate to assume that the work done in that ticket will fix your issue and have your issue be related to something else entirely.

Thanks so much!
Geoff

[Geoff]

Hi Kim,

Welcome to the forums! Let’s dig into your questions. 🙂

1 – It is showing the events BUT it is NOT showing todays events and instead shows some of tomorrows events and the one of next day. I have 4 events today…why is it not pulling in the correct events.

Are the events in progress? For example, are the events that are scheduled for today but not displaying on the calendar currently between the start and end time of the event? If so, both the calendar and the widget recognizes in progress events as past events and they will not be displayed in the upcoming events lists.

2- It is displaying the list view with the H1 tags and I need it to display a different tag because it is too big, i.e. H4 or H5 tag. How do I change this?

You have a couple of options here. One would be to use CSS to change the font size using something like this in either your theme’s style.css file or the Appearance > Customize > Advanced CSS screen:

.tribe-mini-calendar-event h2 {
font-size: 30px !important; /* or whatever size you would like */
}

Another option is to override the template file for the widget and change the H2 tag to another heading size. To do that:

• Make a copy of the template: /wp-content/plugins/events-calendar-pro/src/views/pro/widgets/modules/single-event.php
• Make a new folder in your theme called tribe-events (this may already exist)
• Make a new folder in that one called pro
• Make a new folder in that one called widgets
• Make a new folder in that one called modules
• Place your copied single-event.php file in that last folder

Now that the template is in your theme, it can be modified to suit you needs. In this case, change these lines:

<h2 class="tribe-events-title">
<a href="<?php echo esc_url( tribe_get_event_link() ); ?>" rel="bookmark"><?php the_title(); ?></a>
</h2>

…to use the heading tag of your choice.

3 – on my program pages, I want to show the list view by category with a limit of 4 but I do NOT want it to show the image. It only gives me the cover image or auto image option, I cannot select NONE.

If I’m understanding correctly, then you might need to use CSS to hide those images because the shortcode does not provide a variable to hide them. If you have an example you can link me to, I’d be happy to see if I can write up a snippet for you.

Cheers!
Geoff

[Geoff]

Hey Carlos,

Thanks for getting in touch!

Yeah, it would be really awesome if Event Aggregator could pull in a Google Calendar attachment, like a featured image. At the moment, however, there are no fields in the Google Calendar export file that we can use to map the attachment to the featured image during import, which is why it doesn’t do that. You can bet that we’d be interested in doing that otherwise!

You can map events to categories on import. From there, you might want to check out the Category Colors plugin — that would allow you to add colors to event categories, which would apply to imported events as well.

Cheers!
Geoff

 

[Geoff]

Hi Anne-Marie,

Oh geez, so sorry for the continued trouble here with duplicated orders and tickets with EDD and EDD Tickets.

Like George in the previous thread, I attempted to recreate the issue and was unable to. I am using the latest version of Event Tickets Plus (4.4) which was just released yesterday. I see that you are using version 4.3.5, at least when you opened this topic. Version 4.4 did include some fixes with EDD, so I am hoping that this is easily resolved by updating to the latest version. Will you please update and let us know if the issue continues.

If it does continue, then let’s try to establish some patterns exactly in the way George mentioned in the last thread:

Can you confirm if there’s anything clearly different about the tickets that DO have this problem of their attendees being added twice? Are you able to spot on any pattern about these instances? Anything at all—do they all happen to be free events, for example? Or at a specific venue or time of day? Anything you can think that looks like a pattern….

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi Amy,

Thanks for getting in touch! I’m glad you’ve been using our plugins as part of our nonprofit program and hope you’ve been enjoying them. 🙂

When you downloaded the plugin, our site should have walked you through the process of creating an account you can use to log in here and access your plugin updates. Do you happen to have your username and password by chance? If so, please do log in and navigate to My Account > Downloads, then follow these instructions to manually install the plugin updates.

If you do not have your username and password, please fill out our contact form (select the “Help accessing my account” option) and we’d be happy to either help recover your account or establish a new one where you can access the plugin updates. Just reference this thread when you submit the contact form for context. 🙂

Cheers!
Geoff`

[Geoff]

Hey Andrew,

Thanks for getting in touch! I’m really sorry about the trouble here but I’m happy to dig in and figure this out with you. 🙂

First off, I notice that you are using the Avada theme. That’s awesome and I love that theme. One thing to note about it, however, is that it comes bundled with customized versions of The Events Calendar plugin templates. That means that the customized templates included in the theme are overriding the ones provided by the plugin and, when there are updates to the plugin, the custom theme templates may not be fully compatible with the latest version of the plugin.

I’ve seen this happen quite a few times with Avada when there are updates to The Events Calendar. My advice would be to downgrade to the last stable version of our plugins that were working with the theme, then open a support ticket with Theme Fusion (the authors of Avada) to report the incompatibility of the custom templates with the latest versions of our plugins. At the end of the day, it’s something that needs to be corrected at the theme level.

Will you please try reverting back to The Events Calendar 4.3.5 and Events Calendar PRO 4.3.4 in the meantime? You can get both of those past versions by logging into your account here on this site, then navigating to My Account > Downloads.

Cheers!
Geoff

[Geoff]

Hi Joyce,

Great question! Yes, I do think this would be possible, though it will take a little bit of custom development. I’m happy to get get you started!

First off, we’ll need to create a stylesheet so we can customize it with your own code:

• Make a new folder in your theme directory called tribe-events
• Make a new folder in that one called pro
• Make a new file in there called tribe-events-pro.css

Now that the template is in your theme, it can be modified to suit your needs. In this case, try adding this to the file:

#tribe-events-header .tribe-events-sub-nav li {
display: inline-block !important;
}

.tribe-events-photo #tribe-events-header li a {
display: inline-block !important;
}

That should reveal the navigation in the header of Photo view. Here’s a screenshot of how that looks on my test site.

Will this work for you as well? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Andy,

Thanks for getting in touch!

Yes, it is absolutely possible for one event to have two types of tickets, including one free and one paid type of ticket. Here’s the combination of plugins you’ll need:

• The Events Calendar (free) – This is our core plugin that allows you to publish event posts in WordPress and display them in a calendar format.
• Event Tickets (free) – This plugin extends The Events Calendar so that you can create free tickets (RSVPs) for the events that are published to the calendar.
• Event Tickets Plus – This plugin extends Event Tickets so that you can create paid tickets for the events you publish to the calendar and sell them using WooCommerce as the checkout and payment engine. It also allows you to create custom registration fields.

Once the plugins are installed, you can create both free and paid tickets for events, which will display on the event page like this.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

 

[Geoff]

Hey Darren, thanks for following up!

The WordPress Export Tool (Tools > Export) will indeed include all event data, including additional fields. I think that is the only true place where it can be exported because the front-end export options (i.e. Google Calendar and iCal) do not include it.

Cheers!
Geoff

[Geoff]

Hey Mark,

Great question! However, the Tribe Bar does not stand alone, I’m afraid. It needs to be tied to the calendar archive in order to function.

That’s a really interesting idea though. If you have a few moments and want to share more information about how you would use the Tribe Bar on its own, I’d love to hear it — and possible write up a feature request on your behalf if you’re interested if it sounds like something we would consider doing.

Cheers!
Geoff

[Geoff]

Hi Michael,

Thanks for following up!

In the meantime, it would take a fair amount of custom development to create a year view. One thing you want to consider, however, is using the tribe_get_events() function on a custom template — that would allow you to create a custom query that fetches events from a specific date range and display them. We have a tutorial with examples to help get you started:

Using tribe_get_events

Another idea that might be a little hack-y but could work is to use event categories called “2017”, “2018” and so on, increase the number of events that display on pages in Events > Settings, then filter the calendar based on the category. For example, you could get a full list of “2017” categorized events at: [your-site]/events/category/2017

Sorry I don’t have more of a concrete solution for you here, but I hope this at least helps answer your questions and gives you something to work with while the feature is being built!

Cheers,
Geoff

[Geoff]

Hi Jodi,

Once you create a ticket for an event, a ticket form will be displayed on the event which will allow folks to register for the event.

And, to Dan’s point, he is absolutely correct that the other site is using WooCommerce bookings. I had noticed Modern Tribe coding in the source code and made an incorrect assumption about the mini calendar displayed on the page.

So, bottom line: my advice still stands that our plugins will allow you to create tickets for an event and allow visitors to register for events. However, to get the booking functionality of selecting a date, you will want to look at WooCommerce Bookings instead. Let me know if you would like me to refund your purchase since I was not totally correct there and I’d be happy to do that for you.

Cheers!
Geoff

[Geoff]

Hi Petra,

You know what, scratch that. I was trying to say that The Events Calendar includes a feature that allows you to create organizers and venues that can be associated with multiple events and that Event Aggregator will not create those for you when importing and event, but that is incorrect. It does indeed import all of that data and creates the organizers and venues for you in the process. So sorry for the confusion!

So, bottom line, having Event Aggregator on each site will import events from the others nicely. 🙂

Cheers!
Geoff

[Geoff]

Hey Darren!

That’s a great question. I wanted to say “yes” right away but did double-check and discovered that it is not possible to export custom fields with iCal. the reason has less to do with how The Events Calendar handles the data, and more to do with the iCalendar data format itself, which does not support additional fields. I suppose we could make that happen, but we’d need to hijack an existing iCalendar field and inject our data into it, likely at the expense of something else.

Sorry for the bad news, but does this at least help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

My pleasure! I’m so sorry you were affected by this in the first place, but I am happy to say that we are ion the process of releasing 4.4 as I type. In fact, you can already find it by logging into your account on this site and visiting the My Account > Downloads screen.

I’ll go ahead and close this thread but let us know if any other questions come up and we’d be happy to help. 🙂

Cheers!
Geoff

[Author]

Posts