Non-profit Events Calendar PRO Update

[Amy]

We are in the non-profit program and running an outdated version of Events Calendar PRO. We have an IT guy who installs the updates, and we have not gotten an email in a really long time with the free non-profit version of the updates. Can someone please help us track that down? Thanks!

[Geoff]

Hi Amy,

Thanks for getting in touch! I’m glad you’ve been using our plugins as part of our nonprofit program and hope you’ve been enjoying them. 🙂

When you downloaded the plugin, our site should have walked you through the process of creating an account you can use to log in here and access your plugin updates. Do you happen to have your username and password by chance? If so, please do log in and navigate to My Account > Downloads, then follow these instructions to manually install the plugin updates.

If you do not have your username and password, please fill out our contact form (select the “Help accessing my account” option) and we’d be happy to either help recover your account or establish a new one where you can access the plugin updates. Just reference this thread when you submit the contact form for context. 🙂

Cheers!
Geoff`

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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