Geoff

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  • February 9, 2015 at 11:43 am in reply to: Exclude Events from related articles in woo canvas #941055
    Geoff
    Member

    Hey there, Barry! Thanks for getting in touch.

    Good question–that’s certainly interesting. Events are a custom post type, which means they are posts, but completely separate from the default WordPress post.

    If you head over to Events > Settings, there is an option in the General Settings to “Include events in main blog loop.” Is that option selected? If so, uncheck it and save your settings to see if that makes a difference.

    Otherwise, it appears that the query the theme is using to pull in related posts needs to be updated to exclude the tribe_events post type and I’d suggest reaching out to the theme author for more guidance.

    Cheers!
    Geoff

    February 9, 2015 at 11:33 am in reply to: Templates #941051
    Geoff
    Member

    Hi there, Tomas! Thanks for getting in touch and for the kind words–we appreciate it. 🙂

    Sorry, no plans for releasing premium themes. However, we did create a demo theme (which you can see here) and are happy to provide that to you (which you can download here). We don’t support the theme here in the forums, but you’re free to use it.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

     

    February 9, 2015 at 11:19 am in reply to: There is an update available for The Events Calendar PRO but your license key is #941046
    Geoff
    Member

    Hi there, Jane! Welcome back the the forums and sorry you’re running into some trouble here with update notifications.

    Is it possible you have a different domain connected to the license key that is running on your site? If you log into this site and head to My Account > License Keys, you can check to see what domain is registered to your license key.

    If there is a different URL listed with your license key than the one you are receiving that notification from, then follow the steps outlined in this tutorial to move the license key to the correct site.

    Please let me know if this helps. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 11:12 am in reply to: Woocommerce Javascript Error #941044
    Geoff
    Member

    Hey there, Stephen! Thanks for getting in touch and sorry you’re hitting some trouble here. Let’s see if we can figure out what happening together.

    I’m not currently seeing that error in the console when inspecting the checkout page you provided:
    https://stillmotionblog.com/checkout/

    I tried adding products to the cart and inspecting from there, and saw a number of “Mixed Content” errors, but none that were directed at The Events Calendar. Is it possible the plugins are not currently activated? Is it possible to clear your browser and site caching and try again?

    I also see that you noted that you are currently using version 3.5.2 of The Events Calendar. Is it possible to update to the latest versions of both The Events Calendar and The Events Calendar PRO (both currently on 3.9.1) and WooCommerce Tickets (3.9) to see if the issue still pops up?

    Please let me know what you find. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:56 am in reply to: Events don't show up #941037
    Geoff
    Member

    Hey there, Frederique! Welcome back–nice to see you again but sorry you’re hitting some trouble here.

    It looks like events are now showing up for dates after February 11. For example, when I click the “Volgende evenementen” link, I see events dated in March and beyond. Did you happen to figure out what was going on and work it out?

    Cheers!
    Geoff

    February 9, 2015 at 10:46 am in reply to: Image Header for Events Pages #941034
    Geoff
    Member

    Hey there, John! It’s been a while since I’ve heard back from you and I think we’ve covered all our bases here, so I’m going to go ahead and close this thread. Please feel free to start a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:44 am in reply to: Remove from main page #941033
    Geoff
    Member

    Hey Massimo! It’s been a a couple weeks since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to open a new thread if anything else pops up–we’d be happy to help. 🙂

    Cheers,
    Geoff

    February 9, 2015 at 10:42 am in reply to: Recurring events not showing up #941031
    Geoff
    Member

    Hey there, Clemencia! It’s been a while since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:41 am in reply to: No "+" and "-" signs on the Event page – Only in Chrome #941030
    Geoff
    Member

    Hey there, JG! Just checking in to see if there’s been any update of if you still need assistance with this one–please let me know. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:38 am in reply to: Search bar and previous and next navigation not returning results in list view #941029
    Geoff
    Member

    Hey there, Jamie! It’s been a while since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:37 am in reply to: how to view and print ticket from customer account page #941028
    Geoff
    Member

    Hey there, Sargon! It’s been a while since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:36 am in reply to: Can i move events page into homepage #941027
    Geoff
    Member

    Hey there, Steve! It’s been a while since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:34 am in reply to: Upcoming Events widget – show only first date of recurring event #941026
    Geoff
    Member

    Hey there, Lisa! This thread’s been quiet for a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:33 am in reply to: Price range filter bar: events without tickets not shown #941025
    Geoff
    Member

    Hey there! This thread’s been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    February 9, 2015 at 10:32 am in reply to: Calendar Pro Iphone bug #941024
    Geoff
    Member

    Hey there, Simon! This thread’s been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. 🙂

    Cheers!
    Geoff

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