Recurring events not showing up

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  • #936584
    Clemencia
    Participant

    Hi, I purchased the PRO version specifically because of the recurrent events feature, however when I create one nothing shows up after the first instance. I have tried creating the recurrence after and before publishing, the option is on to have the instances, and clean up is set at 24 months (default).

    #936625
    Charlotte
    Participant

    I am having the same problem, having purchased the plugin yesterday.

    #936764
    Geoff
    Member

    Hi there! Thanks for getting in touch and sorry y0u’re hitting some trouble with recurring events.

    Charlotte, I’ll be specifically addressing Clemencia in this thread and you’re totally welcome to follow along and try any of the suggestions. If you’d like direct support, I’d suggest starting a new thread.

    It sounds like there may be a theme or plugin conflict at play. Will you please run through the steps outlined in our Testing for Conflicts Guide and see if you notice a difference under those conditions?

    https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    When testing for conflicts, please test with new recurring events after the default theme has been activated and all other plugins have been deactivated, as I’m not sure that those steps will have an impact on existing events.

    Give those steps a shot and let me know what you find. šŸ™‚

    Cheers!
    Geoff

    #939053
    Geoff
    Member

    Hi Clemencia! Just checking in to see if there’s been an update or if you still need assistance–please let me know. šŸ™‚

    Cheers!
    Geoff

    #941031
    Geoff
    Member

    Hey there, Clemencia! It’s been a while since I’ve heard from you, so I’m going to go ahead and close this thread. Please feel free to hit us up with a new thread if anything else pops up and we’d be happy to help. šŸ™‚

    Cheers!
    Geoff

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