Woocommerce Javascript Error

[Triple E Canada]

I’m 1 of 2 developers currently putting together a Woocommerce shop on a WordPress site that also uses Events Calendar Pro (stillmotionblog.com). We’ve been stuck all day trying to debug this problem of not being able to go to ‘checkout’ because of a JavaScript error. Keeping a product launch tomorrow unfortunately.

“Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.”

This is what comes up on https://stillmotionblog.com/checkout/

I have define(‘SCRIPT_DEBUG’, true); enabled on wp-config.

We’re finding that there’s blocked loading content from “fonts.googleapis.com/css….” coming from an The Events Calendar (Pro) plugin directory. However, even deactivating Events Calendar Pro (both plugins) it still comes up with this same error – still trying to pull in from this library.

Checkout works changing to the default WP theme in our tests, but even removing all JS (except jquery) and based on a standard WordPress theme, it’s still not firing.

We can’t seem to get past this, so any help would be greatly appreciated, trying to find the root of the problem.

If we can get this resolved by tomorrow morning, that will decide whether we finish development on Shopify, which we’re all hoping to close – this would be a much smoother experience 🙂

Thank you so much.

[Geoff]

Hey there, Stephen! Thanks for getting in touch and sorry you’re hitting some trouble here. Let’s see if we can figure out what happening together.

I’m not currently seeing that error in the console when inspecting the checkout page you provided:
https://stillmotionblog.com/checkout/

I tried adding products to the cart and inspecting from there, and saw a number of “Mixed Content” errors, but none that were directed at The Events Calendar. Is it possible the plugins are not currently activated? Is it possible to clear your browser and site caching and try again?

I also see that you noted that you are currently using version 3.5.2 of The Events Calendar. Is it possible to update to the latest versions of both The Events Calendar and The Events Calendar PRO (both currently on 3.9.1) and WooCommerce Tickets (3.9) to see if the issue still pops up?

Please let me know what you find. 🙂

Cheers!
Geoff

[Triple E Canada]

This reply is private.

[Geoff]

Thanks for the update, Stephen! Sorry we weren’t able to get a response to you in time for the launch, but I’m glad you were able to hit a workaround for the time being.

Yeah, troubleshooting is pretty tough without being able to replicate the issue–which I’ve tried doing on my end without success. Perhaps it’s possible to set up a secondary test site on a subdomain?

Cheers!
Geoff

[Triple E Canada]

This reply is private.

[Geoff]

My pleasure! Thanks for following up–I’ll go ahead and close this one out, but please feel free to start up a new thread when you’re able to set up a test site and we can pick things back up. 🙂

Cheers!
Geoff

[Author]

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