Geoff

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Viewing 15 posts - 7,816 through 7,830 (of 10,150 total)
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  • in reply to: Map not loading in event page #953506
    Geoff
    Member

    Hi there, Larry! Thanks for getting in touch and welcome to the forums. I hope you’ve been enjoying the PRO plugin so far. πŸ™‚

    I just visited the link you shared and it appears that the map is displaying (screenshot).

    Did you happen to resolve the issue on your own? Or perhaps clearing your browser cache will help? Or maybe I’m just looking in the wrong place and you can steer me to the right place.

    Cheers!
    Geoff

    in reply to: Event Category Title in calendar list view #953503
    Geoff
    Member

    Hi there, meredy! Welcome back and nice to see you again. πŸ™‚

    The category title should certainly display above the page title, typically in this format:

    Upcoming Events > Category Name

    Are you by chance using a custom template here, or have you made any customizations that may be preventing that title from displaying?

    If so, you may need to either remove those, or customize further to include the category name about the month with something like this in the template:

    <h2 class="tribe-events-page-title"><?php echo tribe_get_events_title() ?></h2>

    Please let me know if this helps steer things in the right direction. πŸ™‚

    Cheers!
    Geoff

    in reply to: Viewing issues in Calendar View #953501
    Geoff
    Member

    Hi there, Joshua! Thanks for reaching out and welcome to the forums. πŸ™‚

    I assume you’re talking about the events in Month View–is that correct?

    If so, it looks like there a conflict with the styles used by the theme. I’m having a tough time pinpointing where that conflict is. One workaround might be to add this to your stylesheet:

    .tribe-events-calendar .tribe-events-tooltip {
    bottom: -20px !important;
    left: 30px;
    }

    This will push the tooltip down and to the left a bit. The arrow at the bottom of the tooltip looks awkward this way, so I’d recommend moving that with:

    .tribe-events-tooltip .tribe-events-arrow {
    display: none;
    }

    If you’d prefer to solve this a little more cleanly at the theme level, then I’d suggest reaching out to the theme author in this case to find where that exact styling conflict is coming from.

    Cheers!
    Geoff

    in reply to: Creating a ticket from the backend of the site? #953461
    Geoff
    Member

    Hey there, James!

    Yes, it is absolutely possible to create an order from the backend, though it is done completely on the WooCommerce side of things. You can head over to Orders > Add New, then enter the details, attach the ticket, and complete the order right there.

    Let me know if that helps clears things up a bit or if you have any follow-up questions here I can help with. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    My pleasure! Thanks for following up and confirming the answer here. πŸ™‚

    Cheers,
    Geoff

    in reply to: Passing Auto-Detected Location to Filter Bar #953172
    Geoff
    Member

    Hi there tkwalker and welcome back!

    First off, nice site. I love what your doing here. πŸ™‚

    I gave the auto-location detection a try and all seemed to work as expected. My location was properly captured and displayed 6 events in my area. I added and removed category filters and the number and type of events that displayed were correct.

    I also gave it a try for a different location and received the same results.

    The one thing I did notice is that the Previous and Next links seem to show up by default, even when there are no more events in either direction. I attempted to recreate the issue in my local setup, but everything seemed to work there as well. Is there a chance there is a conflict with your theme or one of the other installed plugins here? Will you please try these troubleshooting steps to see if we can pinpoint where that would be coming from?

    Thanks!
    Geoff

    in reply to: Creating a ticket from the backend of the site? #953166
    Geoff
    Member

    Hi again James!

    I would suggest completing the order on the front end right there at the door with the customer. That way, you can accept the cash, process the order, and check the customer in right then and there.

    If you need create more tickets to accommodate extra customers, you can create them like you would any other ticket and add them to the event, or simply add additional quantity to an existing ticket.

    Does this help? Please let me know. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Hi there JM!

    Good question. That one can be a bugger to find, but it’s in theΒ single-event.php template file (located at /plugins/the-events-calendar/views/single-event.php) right at Line 65:

    <?php echo implode( ', ', $venue_details ); ?>

    Remove the first comma there and you should be good to go. Check out our Themer’s Guide for more info on how to override template files πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Hi there, James! Welcome back. πŸ™‚

    Good question. First, the customer will be unable to use the arrows to add more than the number of available tickets. Second, if the custom tries typing the quantity manually and submitting, a tooltip will pop up from the submit button that informs the customer that the quantity needs to be less than the specific number of tickets left.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Attendees List #953157
    Geoff
    Member

    Awesome, I’m glad that helped!

    Does this mean that by first creating the event on β€œrecurring series” then going back through with woocommerce tickets that it does in fact break that event out of the series?

    If you edit an individual event within a recurring series without editing the entire series then, yes, that will break the event out of the series. Otherwise, all events will stay together intact. πŸ™‚

    Cheers!
    Geoff

    Geoff
    Member

    Hi there, Kate! Just checking in to see if the theme author was able to help out hereΒ or if there’s been any other update–please let me know. πŸ™‚

    Geoff

    in reply to: Calendar won't load beyond current month #953048
    Geoff
    Member

    Hi there, Taylor! Just checking in to see if switching to a default theme had any effect here on the issue–please let me know. πŸ™‚

    Geoff

    in reply to: Category Filter #953047
    Geoff
    Member

    Hi there, Nancy! Just checking in to see if you still have any questions here about filtering events by category that I can help with–please let me know. πŸ™‚

    Geoff

    in reply to: Duplicate ticket #953046
    Geoff
    Member

    Hi there, Flemming! Just checking in to see if you still have any questions here that I can help with–please let me know. πŸ™‚

    Geoff

    in reply to: Event Calendar Listings in Google #953043
    Geoff
    Member

    Hi there, Linda! It’s been a couple weeks since we’ve heard from you, so I’m going to go ahead and close this thread. Please do feel free to start a new thread if you still have questions here and we’d be happy to help you out. πŸ™‚

    Cheers!
    Geoff

Viewing 15 posts - 7,816 through 7,830 (of 10,150 total)