[Geoff]

My pleasure! Thanks for following up here and glad this helped. 🙂

I’ll go ahead and close this thread but do please feel free to reach back out if any other questions come up.

Cheers!
Geoff

[Geoff]

Hello Howard! Thanks for getting in touch and welcome to the forums. 🙂

Sorry for the trouble here–I can help you out with these issues.

when I update the record – it saves (always) to today’s date 8am to 5pm. The event also does not show up in ‘event’s calendar.

That is definitely odd and I haven’t been able to reproduce the issue myself. I totally understand not wanting to interrupt your live site, so I would suggest setting up a new test site on your server–this will avoid any disruption to your live site and ensure that we’ve effectively got a “clean canvas” to work with.

• Please install a fresh copy of WordPress in a subdirectory (if you have cPanel hosting account there will probably be a one-click install to make this really easy)
• Don’t install anything except The Events Calendar and Events Calendar PRO
• Please also stick to a default theme–again, there’s no need to install anything else just yet!
• Create a few events so we have some test data to work with
• Can you replicate the same problem?

If you find you can replicate the problem under these conditions it would be awesome if you could stop and let us know so we can take a look while the site is still running under default conditions.

I go to ‘April’ … But there is no return link back to ‘May’

The calendar will always default to the current month when Month View is the default view. However, it will not show a link to the next month when there are no events available in that next month, which is the case for the month of May on your site. If you are able to add events to May, you should start to see that link appear when you navigate back to April.

Cheers!
Geoff

[Geoff]

Hey there, David!

Unfortunately, there is no way to filter events like that right out of the box. However, you may want to check out the Advanced Post Manager plugin. It allows you to customize the admin post filters so they show posts in a number of ways. I’m not exactly sure whether it will do the exact trick in this case, but it does seem worth checking out.

Cheers!
Geoff

[Geoff]

Hi David and welcome to the forums!

That’s interesting–sorry for the trouble here because that’s definitely not how we would expect the events calendar to behave.

Do you happen to use caching on your host or site? If so, are you able to disable it and/or clear the cache for your site? I saw the message that your site uses cookies and that gave me a hunch that the site is capturing and displaying old information as well.

And, of course, it would be great if you could follow our standard troubleshooting steps as well to see check for theme and plugin conflicts as well.

Let’s start there and see what we find. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Davide! Welcome to the forums. 🙂

Good question. Tickets are registered as Products in WooCommerce, which are their own post type. It seems as though your site’s search includes WooCommerce Products in its search parameters, so you’ll want to exclude them.

I found this thread where someone was able to do that with a snippet. I’d give that a shot as a way to exclude WooCommerce Products from being included in your search results.

If that doesn’t work, then perhaps the Search Everything plugin will be a good option. It allows you to exclude specific post types from the WordPress search function.

Cheers!
Geoff

[Geoff]

Hello linlanconsult! Thanks for getting in touch and welcome to the forums. 🙂

Good question. One of our colleagues has written a nice snippet that will do exactly that–display past events in reverse chronological order.

Give that a try and see if that will work for you.

Cheers!
Geoff

[Geoff]

Awesome! I’m so glad that helped. Thanks for following up and letting me know. 🙂

I’ll go ahead and close this thread but do please feel free to start a new one if anything else pops up–we’d be happy to help.

Cheers!
Geoff

[Geoff]

Hey Sorat!

Yeah, that’s the meat of the query that defines what type of events will display. You’ll want to tie it all together with a loop so the content for that query shows up as well. Something like this:

// Ensure the global $post variable is in scope
global $post;

// Retrieve the next 5 upcoming events
$events = tribe_get_events( array(
‘posts_per_page’ => 5,
‘start_date’ => new DateTime()
) );

// Loop through the events: set up each one as
// the current post then use template tags to
// display the title and content
foreach ( $events as $post ) {
setup_postdata( $post );

// This time, let's throw in an event-specific
// template tag to show the date after the title!
the_title();
echo tribe_get_start_date();
the_content();
}

That will go directly in the template of the page you want to add the events to. If you’d prefer to use a shortcode directly in WordPress instead, then I think the Event Rocket plugin would be an easier route for sure.

Cheers!
Geoff

[Geoff]

I should have added that I think the map issue is something else altogether. It would be great to file a separate thread on that, though I might suggest trying the Event Rocket plugin in this case before you open a thread. Event Rocket will allow you to check the coordinates of the venue and manually reset them, if needed.

Thanks!
Geoff

[Geoff]

Hey Matthew–thanks for following up! And thanks for setting up the test site. I really appreciate that and it helps a ton.

The good news is that it seems we have isolated the issue to a conflict. Figuring out exactly where that conflict is will be the bugger.

First off, do you have any caching services on your host or in another plugin? I wonder if the max range on the live site is being cached in some way that would prevent it from updating with the latest max value.

Next, I think it would be a good idea to start recreating your live site on the test site. In other words, start by installing the same theme and check to see if the problem shows up. Then, install each plugin one at a time and check for the issue after each one. Of course, you will want to create a new event each time with a new max cost so that you can see if the issue is actually present. Hopefully, this process will reveal a conflict with a specific installed component of your site.

Cheers!
Geoff

[Geoff]

Fantastic! Thanks for sharing your solution here Robyn and I appreciate the follow-up.

If you have a specific idea for how categories might work in Community Events, we’d love to hear about them in our UserVoice forum–we take new feature requests there and getting your thoughts there would be awesome.

Thanks again for reaching out!

Geoff

[Geoff]

Awesome, thanks Torsten! I’ll go ahead and close this thread but do please feel free to hit us back up if anything else comes up. 🙂

Cheers!
Geoff

[Geoff]

Hi Scott–thanks for following up!

If you’ve deactivated WooTickets and emails are still not being sent, then that leads me to believe that there is something amiss with your email service. Check out this article on Woo’s site and see if it helps diagnose the issue.

Cheers!
Geoff

[Geoff]

Hey Stef! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread for now. We’ll do our best to follow up with you directly here in this thread when we have more to share, but please keep your eyes open when new releases come out in the meantime.

Cheers!
Geoff

[Geoff]

You bet, Adam! Thanks again for following up here–please feel free to get back in touch if any other questions pop up and we’d be happy to help. 🙂

Cheers!
Geoff

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