Geoff

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Viewing 15 posts - 7,546 through 7,560 (of 10,150 total)
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  • in reply to: Does Community Events interact with Userpro? #960489
    Geoff
    Member

    Hi Grant, I see my last reply was marked as the correct answer, so thanks for following up! Please feel free to hit us up if any other questions pop up and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: tribe_mini_calendar shortcode Show 5 upcoming events #960279
    Geoff
    Member

    Hi Sorat–just checking in to see if you still needed any assistance on this one or if you’re good to go. Please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Featured image – don't show on event page option? #960276
    Geoff
    Member

    Hi there, CathyAnn!Just checking in to see if you still needed any assistance here or had any update–please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: "Import: Facebook" Load Time #960275
    Geoff
    Member

    Hello Adam! Just checking in to see if there’s anything else I can do to help here or if you have any follow-up questions–please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Event Category Title in calendar list view #960274
    Geoff
    Member

    Hi meredy! This thread has been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here (and reference this thread) and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Error message when a user attempts to add events #960273
    Geoff
    Member

    Hi Leslie! This thread has been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here (and reference this thread) and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Problem after update. Help please! #960272
    Geoff
    Member

    Hi gonchar! This thread has been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here (and reference this thread) and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Add payment method to attendee list #960268
    Geoff
    Member

    Hello Leah! Welcome to the forums and thanks for getting in touch. ๐Ÿ™‚

    Interesting question. Adding custom content into the attendee list might take some development on your end to figure out how to pull that data, but you should be able to add it directly to theย attendee-email.php template. To do this:

    • Make a copy of the template. It’s located in /plugins/the-events-calendar/views/tickets/attendee-email.php.
    • Make a new folder in your theme directory calledย tribe-events
    • Make a new folder in that one calledย ticket
    • Drop the copied template in that last folder

    Now that the template is in your theme, it can be modified to suit your needs. In this case, you’d want to drop in the custom field you’ve created for payment methods.

    Will that work for you? Please let me know. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Icelandic translation update for The Events Calendar #960265
    Geoff
    Member

    Hi there, Baldvin!

    Thanks so much for contributing. We’ve received your files and have committed them for the next release.ย Awesome work–we appreciate it. ๐Ÿ™‚

    I’ll go ahead and close this thread for now, but please do feel free to start a new one if you have any more submissions for us.

    Cheers!
    Geoff

    Geoff
    Member

    Hi Stef,

    Thanks for reaching out and sharing this with us! It does indeed look like something we could possibly handle on our end and I have added a ticket for it in our system.

    I don’t have a timeframe for when we’ll be able to address it, but we will certainly follow-up with you here when we have more to share. ๐Ÿ™‚

    Thanks again for sharing this with us–I appreciate it!

    Geoff

    in reply to: Traslation #960223
    Geoff
    Member

    Hi Francesco, thanks for getting in touch!

    You should be able to find the string in the .po file for the language you are translating. The language files are in The Events Calendar PRO plugin files in theย lang folder.

    Cheers!
    Geoff

    in reply to: Incompatibility with Code from AdServer #960219
    Geoff
    Member

    Awesome, thanks for following up and letting me know!

    I’ll go ahead and close this thread but please feel free to start a new one if anything else pops up and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

    in reply to: Max Cost on Filter Bar of 1000? #960211
    Geoff
    Member

    Hi Matthew,

    That certainly does sound strange. I’d like to take a look at it more closely, but our policy prevents us from logging into your site. Do you have a development server where we can troubleshoot? Or perhaps you can share screenshots of the tickets being sold on the front and back end as well as the filter bar only displaying the incorrect range?

    The next thing I would also like to try here is creating a fresh test site–this will avoid any disruption to your live site and ensure that we’ve effectively got a “clean canvas” to work with.

    • Please install a fresh copy of WordPress in a subdirectory (if you have cPanel hosting account there will probably be a one-click install to make this really easy)
    • Don’t install anything except The Events Calendar, Events Calendar PRO and Filter Bar
    • Please also stick to a default theme–again, there’s no need to install anything else just yet!
    • Create a few events so we have some test data to work with
    • Can you replicate the same problem?

    If you find you can replicate the problem under these conditions it would be awesome if you could stop and let us know so we can take a look while the site is still running under default conditions.

    Thanks for your help!

    Geoff

    in reply to: Incompatibility with Code from AdServer #960207
    Geoff
    Member

    Thanks for the link, Thomas! That helps a lot.

    The calendar seems to be working as I would expect when I checked it out. Is the OpenX snippet in there or have you removed it?

    I’m not seeing any red flags right off the bat, but if you’re still seeing an issue with the ad snippet in there, then the OpenX team might be able to shed some light on what’s happening.

    Cheers!
    Geoff

    in reply to: A few questions before purchasing #960010
    Geoff
    Member

    Hi TW! I see my last reply was marked as the correct answer, so I’ll go ahead and close this thread. Please feel free to let us know if you have any other follow-up questions here and we’d be happy to help. ๐Ÿ™‚

    Cheers!
    Geoff

Viewing 15 posts - 7,546 through 7,560 (of 10,150 total)