Problem after update. Help please!

[gonchar]

Hi, collegues!

After last newest your plugin and add-ons update, my The Events Calendar doesn’t work correctly – see here http://www.screencast.com/t/lIqD6Hy4

Problems are:
• Single event pages are not available
• Upcoming events are not available

How to make it work?

[Geoff]

Hi there gonchar–nice to see you again and welcome back!

Sorry for the issue here. Let’s see if we can troubleshoot this together.

First off, can you confirm that you are indeed running:

• The Events Calendar 3.9.1
• The Events Calendar PRO 3.9.2
• Filter Bar 3.9
• Facebook Events 3.9.2

Those should be the latest versions for each plugin that I see you have a license for. Make those are all installed and activated.

Secondly, are you able to send a link to your calendar where I can take a look? It would be helpful to see the issue in action so I can tell if there are any red flags.

Lastly, did you notice any difference when activating a default WordPress theme (like Twenty Fifteen)? How about when deactivating all other plugins while running a default WordPress theme?  Here’s are steps to test for conflicts that would be helpful to run through,

Let start there and see what we find. 🙂

Cheers!
Geoff

[gonchar]

Hi, Geoff!

Thank you for response and additional info.

Error 404 resolved, thank you!

But upcoming events are still not displayed.

I confirm:
The Events Calendar 3.9.1
The Events Calendar PRO 3.9.2
Filter Bar 3.9
Facebook Events 3.9.2

This is link to my calendar
http://coach-portal.com/events

I can’t deactivate my theme and plugins as my site is big portal. That must working on every time.

So, my Calendar (The Events Calendar + add-ons) has been working on site for 6 month at least. So that’s not conflict with theme (BeTheme). And I did not add or updated other plugins for a long time, just updated The Events Calendar & add-ons.

[gonchar]

My clients write to me, Error 404 not resolved – they can’t open single event page! Sorry

[Geoff]

Hi gonchar, thanks for following up! Sorry the issues are still popping up here, but thanks for checking on the plugin versions as a first attempt.

I do see a number of errors popping up in the console when I inspect the site in DevTools. Specifically, I see the following:

cannot call methods on isotope prior to initialization; attempted to call ‘reLayout’ (jquery.plugins.js:7)

no such method ‘reLayout’ for isotope instance (jquery.plugins.js:7)

Are you able to clear these errors up? I have a hunch that these are leading to Javascript errors, which are causing a conflict.

Thanks!
Geoff

[Geoff]

Hi gonchar! This thread has been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to start a new thread if you still have questions here (and reference this thread) and we’d be happy to help. 🙂

Cheers!
Geoff

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