[Geoff]

Hi Drew,

I’m really stoked to hear you’re considering The Events Calendar! I hope it’s a good fit. 🙂

There isn’t a phone number to call, but I’d be happy to answer any of your pre-sales questions here as best I can. Let me know what you’re looking for and I’ll gladly follow up.

Cheers!
Geoff

[Geoff]

Hey Chris and thanks for reaching out!

Good questions. I have a feeling that our ticketing add-ons won’t be the best fit for you here. A visitor can certainly purchase multiple tickets, but entering individual information to each ticket is not something we support just yet (though we are looking into it).

I imagine it would be possible to accomplish it with some custom development but I’m afraid it isn’t available right out of the box.

Sorry for the bad news, but does this at least help answer your question? Please let me know.

Geoff

[Geoff]

Hi @oniregoc,

The #theme-page ID is overriding the calendar’s CSS which is causing the size to be 30px instead of 6px.

Another way to go about it would be to create an override of the widget template and change the H2 markup to something else, like a H3 or some smaller than the current heading.

Geoff

[Geoff]

Thanks for following up, @barbarossa!

I totally hear you on the two-year timeframe. The truth is that such a feature requires a lot of heavy lifting and reworking of the plugin from the ground-up. We also have to prioritize other features and ongoing maintenance to make sure the plugin continues to be great in its current state. So, yes, it’s a great idea and we are now actively looking into what it would take to make happen.

Question 2: is there any hook in the code of community events plugin right now that would make it possible for me to implement something similar for me on my own?

We do have all Community Events hooks listed in our documentation.I’d imagine it is possible to build a custom solution, though we would unfortunately be unable to provide a ton of support for that effort–though we will always try our best to point you in the right direction.

Cheers!
Geoff

[Geoff]

Hi @barbarossa,

This is a great question and a great idea as well. I’m sorry to say that charging for event submissions to The Events Calendar via Community Events is not currently possible. However, I am happy to say that it is an idea that has been suggested in our feature request forum and that it is currently under review. I do see that we have an open ticket in our system and are actively looking into the idea, though I don’t have any additional information as far as how that feature would work or when (or if) it will be released.

Please do add your vote to the feature request and you will receive more updates as progress is made.

Sorry this probably isn’t what you were hoping for, but does it at least help answer your question?

Cheers,
Geoff

[Geoff]

Hello @oniregoc and thanks for getting in touch!

Give this a try instead:

.tribe-events-adv-list-widget #theme-page h2 {
font-size: font-size: 6px !important;
}

I would suggest adding using a stylesheet override for the plugin (more on that in our Themer’s Guide) so your work is saved if any changes are made to the theme, but you can also add that directly to your theme’s stylesheet if you’d like.

Will that work for you? Please let me know. 🙂

Geoff

[Geoff]

Ah, gotcha. Thanks for clarifying!

Default WordPress search definitely includes both past and upcoming events in the same mix. If you’re looking for both to coexist in the same spot, then that would be the route I’d suggest taking.

Geoff

[Geoff]

Thanks for the heads up, Dirk! George is out today but I wanted to follow-up to thank you for sharing how you patched this. We’ll definitely keep an eye on this and appreciate you bringing it up!

Cheers,
Geoff

[Geoff]

Hey @Russell! George is out today, but I wanted to follow up here to thank you for marking this thread as resolved. Nice work upgrading to fix things up!

Yes, you would absolutely see an available update for PRO if you have registered your license key for it on this site to the domain of the site.

Thanks again for reaching out and please feel free to hit us up if any other question pop up–we’d be happy to help. 🙂

Geoff

[Geoff]

Hi Paul,

Man, I’m so sorry for the trouble here and am more than happy to look into this with you.

I’d be interested to see the system information for your site. Will you please grab it from the Events > Settings > Help page and paste it in here (as a private reply) for me to review? The fact that you only have 64 events and performance issues with PRO activated makes me wonder if we can find any red flags right out of the gate in that data.

Also, are any of those 64 events set up as recurring events? If so, would it be possible to link us over to one of them? Again, just want to get some context and try to rule out any glaring issues.

Sorry again for the trouble and thanks for your help while we figure this out!

Geoff

[Geoff]

Hi Scott and thanks for reaching out!

I’m sorry to say that redirecting from an outside search page to the Map View of results isn’t currently supported right out of the box. It’s possible that might be accomplished with some custom coding or perhaps even a redirection plugin of some sort, but it’s unfortunately not built into The Events Calendar.

Sorry for the bad news, but does this help answer your question? Please let me know.

Geoff

[Geoff]

@Rafael–our developers are looking at this. Will you please install this plugin, use it to inspect the rewrite rules for your community events page, and share that result with us? We have a hunch that there’s something wonky in there and want to confirm before we dig much deeper.

Thanks for your help while we figure this out!

Geoff

[Geoff]

Hi Leigh and thanks for reaching out!

I see that you have the Agenda View plugin installed and that’s unfortunately a very outdated demo that would definitely create some issues here with the latest versions of The Events Calendar.

Are you able to deactivate that plugin alone and see if that has a positive impact on the resources being used by the calendar?

Good question about versions. You are totally up to date–3.11.2 was specifically for The Events Calendar, which I see you have installed. The Events Calendar PRO is still at 3.11.1 at the moment.

Does this help answer your questions? Please let me know. 🙂

Geoff

[Geoff]

Good question! Past events should be included in the calendar’s search feature by default. For example, the initial search will show upcoming events, but there will be a link at the bottom of the results to view “Previous Events” as well.

And, in case you’re interested, there would be a URL produced that you can link to directly to see those results that follows this pattern:

[your-site]/events/list?tribe_paged=1&tribe_event_display=past&tribe-bar-search=[your-search-term]

Is that what you were looking for? Feel free to let me know if you have any other questions and I’d be happy to help. 🙂

Geoff

[Geoff]

Woohoo! I’m so stoked to hear that, Giles! Thanks a ton for working with me on this and for your patience as well. It’s a pleasure to work with you and please feel free to hit us back up if anything else comes along and we’d be happy to help. 🙂

Cheers!
Geoff

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