Plugin consuming too much server resources

[richbkk]

I use Traffic Planet Hosting, and the admins have disabled all the Events Calendar plugins.

They have informed me that “tribe-events-agenda-view-master” is generating very heavy MySQL queries, and is consuming too much server resources.

Has this been reported or do you have a solution for this?

I noticed in the forum that there was a release 3.11.2 on 30.July, but in the downloads page of my account it only shows 3.11.1 from 27.July. What did this new release fix?

Regards,
Leigh

[Geoff]

Hi Leigh and thanks for reaching out!

I see that you have the Agenda View plugin installed and that’s unfortunately a very outdated demo that would definitely create some issues here with the latest versions of The Events Calendar.

Are you able to deactivate that plugin alone and see if that has a positive impact on the resources being used by the calendar?

Good question about versions. You are totally up to date–3.11.2 was specifically for The Events Calendar, which I see you have installed. The Events Calendar PRO is still at 3.11.1 at the moment.

Does this help answer your questions? Please let me know. 🙂

Geoff

[richbkk]

Hi Geoff,

My hosting tech support has advised me that the plugin causing the MySQL overload is the-events-calendar.
Do you have any suggestions or a fix for this?

I will delete Agenda View anyway, but my hosts are not ok with me switching the other plugins back on unless they are updated.

Bit annoyed since only a few months ago I paid $159 for the subscription.

Regards,
Leigh

[Geoff]

Hi Leigh,

Did you pay for the Agenda View? That was a free demo from a while back and I’m not aware of anywhere we sell it. Let me know if that’s the case so we can definitely look into that further.

You should be good on versions and not need to roll anything back since you are indeed running the latest versions of The Events Calendar, The Events Calendar PRO and Facebook Events. Those are the only three plugins by Modern Tribe you need installed on your site for the time being. Agenda View is the odd man out that you can remove.

Let’s start there and see what we find.

Thanks!
Geoff

[richbkk]

Hi Geoff,

This is the response from my hosting tech support:

The plugin that causes the issue is the-events-calendar. We have renamed the folder to disable it (it seems to be working even if not active in the admin). We recommend you to replace this plugin with another that would not cause a MySQL overload.

I have already deleted the Agenda View plugin, but hosting support is telling me the above.

regards,
Leigh

[Geoff]

Hi Leigh and thanks for following up!

I definitely want to get to the bottom of this because this seems to be the only report of it in the forums and we’ve been unable to reproduce the same sort of MySQL overload ourselves.

How many events are on your site? Do you use a lot of recurring events? If so, are you able to send me a link to one so I can see it?

Thanks for your help and patience here while we figure this out!

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts