[Geoff]

Hello @Motorco,

Thanks for the heads up!

I can see how plain text emails would be super helpful. Although it’s not an available feature out of the box at the moment, I would encourage you to add it to our feature request forum so it’s on our radar.

It would take some thought into how to handle the QR code capability in plain text but that would be an interesting challenge.

Sorry for the bad news here, but please do let me know if you had any other questions regarding emails in Event Tickets Plus and I’d be happy to help.

Thanks,
Geoff

[Geoff]

Hey there, Emily — welcome back.

First off, nice site! It’s been a little while since I’ve seen in and the calendar is looking great. The color palette you chose for Category Colors is awesome.

I clicked around a little bit and tried using the Previous Events link to navigate back in time. Each month seemed to work as I was checking and the events appeared to be in the proper order. In other words, all the events in September took place in September, except for the first two days of October, which properly displayed October events.

Did you happen to resolve this on your own? Or perhaps I’m looking in the wrong place? Let me know!

Also, we did end up releasing The Events Calendar 4.0.3 yesterday. Be sure to update the plugins because it would be worth seeing if that clears things up if the issue continues to occur.

Thanks!
Geoff

[Geoff]

I found that using the DevTools inspector in Chrome. We have a pretty handy article that explains how to use it and I’d suggest checking it out.

Geoff

 

[Geoff]

Hi Karen,

First off, welcome to the forums! Let’s see what’s happening here and figure out how to make sure the calendar displays when WooCommerce is active.

I see you’re running the latest versions of all plugins — that’s awesome and looks good, so no worries there.

I tried testing on my own site and things seemed good there as well. I deactivated all plugins except The Events Calendar, Events Calendar PRO and WooCommerce.

The only difference between our tests may have been the theme. Does the calendar display if you switch to a default WordPress theme, like Twenty Fifteen? Let’s try that and see what we get.

Thanks!
Geoff

[Geoff]

Shoot, I was hoping the plugin would do the trick.

I do think the next best route will be to write a new function that will allow HTML in excerpts. I found this post and it looks to be a good starting point.

Sorry I don’t have a concrete solution for you here, but I do hope this at least get you started in the right direction.

Cheers,
Geoff

[Geoff]

My pleasure! Thanks again for reaching out and please feel free to hit us up with a new thread if any other questions pop up — we’d be happy to help. 🙂

Geoff

[Geoff]

No worries! Give this a try for the single event view:

.tribe-events-single-event-title {
font-size: 24px !important;
}

Cheers!
Geoff

[Geoff]

Thanks for the extra info!

Does the issue continue to pop up if you switch to a default WordPress theme (like Twenty Fifteen) and deactivate other plugins?

Geoff

[Geoff]

Hi Smyth,

Very strange that the issue seems to lag specifically in the Google Calendar export. Is the Google Calendar perhaps set to a local timezone or in a way that automatically converts iCal times to the user’s local timezone?

Thanks!
Geoff

 

[Geoff]

Hello Michael,

Yes, the person in that particular thread was hoping to create a highly customized view that included a specific date range.

What you note as far as using the URL from the search filter is perfect for displaying a events. That certainly works!

If you are looking for something more than that, then it would require setting up a new page template in your theme and setting up a new post query using our tribe_get_events() function as the foundation. This article provides some nice examples of how to do that, including limiting the return to a specific date range.

Will this work for you? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hey @Linh, thanks for getting in touch!

Sounds like there might be a styling conflict with the theme. Try adding something like this to your style.css file or a plugin like Simple Custom CSS and let me know if it does the trick:

.tribe-events-list .type-tribe_events h2 {
font-size: 1.6em !important;
}

Thanks!
Geoff

[Geoff]

Hello Kelly, and thanks for reaching out!

Good question. Have you thought about using wither Tags or Categories to organize events by whether they accept a certain plan or not? That’s likely how I would approach it.

From there, we do have a plugin called Filter Bar that allows visitors to sort events by a variety of options, including Tags and Categories. I’d suggest checking that out as well.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Phew! Whatever it was, I’m glad it seems to have resolved itself–though it would be nice to know what was causing it. Please do let us know if the issue comes back up and we’d be happy to look at it with you.

Cheers!
Geoff

[Geoff]

Gotcha, thanks Tom!

I’ve created a ticket for this so we can look into it further. It seems the issue is limited to the calendar views with tooltips, so we’ll check it out. I’ll set this thread to Pending Fix and keep you posted as we learn more, though I do not have a timeline for when a fix would be released.

Thanks for the heads up!

Geoff

[Geoff]

Hey there!

is there a shortcode I can use to create a new page for the default calendar with the filter included (once I buy the second plugin for the pro version)?

I’m afraid not. The shortcodes that come with Events Calendar PRO embed the widgets rather than the full calendar views.

Any other questions I can help with? Please let me know. 🙂

Geoff

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