Custom Recurring Rules are not showing/working

[thematthewsjayne]

Greetings,

We are running Events Calendar Pro ver 4.0.2 and WP ver 4.4.

I can no longer add recurring events correctly. Previously, for instance, when adding an event that is month-long, but on certain days of the week, I used the “custom” feature. It then opened fields for “weekly”, “ends on date,” etc. Then I was given days of the week fields for selection.

Recurring used to work just fine, but since the update, no other options appear. The only thing that works is “daily.”

My primary browser is Chrome. I tested on an incognito page in Chrome and also tried it in Firefox. Nothing.

[Josh]

Hey,

Thanks for reaching out to us!

I want to verify that I’m understanding the issue correctly. When creating a new recurring event using a “Custom” recurrence, you’re unable to see the other options other than Daily in this section https://cloudup.com/cQr0z79gocO?

As an initial step, can you verify using Chrome’s dev tools (More Tools > Developer Tools) and see if there are any red javascript errors that output there when viewing that page or attempting to make the recurrence selection.

Thanks!

[thematthewsjayne]

This reply is private.

[Geoff]

Thanks for the extra info!

Does the issue continue to pop up if you switch to a default WordPress theme (like Twenty Fifteen) and deactivate other plugins?

Geoff

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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