Geoff

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Viewing 15 posts - 466 through 480 (of 10,150 total)
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  • in reply to: Widgets & widget options disappeared after latest update #1244470
    Geoff
    Member

    Phew, glad to hear that did the trick! I’m happy the widgets are working as expected — thanks for letting us know and definitely keep us posted if that or any other issues pop up. 🙂

    Cheers,
    Geoff

    in reply to: Formating for Calendar Listing #1244461
    Geoff
    Member

    Right on! I’m so glad to hear everything is working smoothly and I appreciate you following up to let us know. Definitely keep us posted if any other questions come up and we’d be happy to help.

    In the meantime, enjoy using Events Calendar PRO and thanks for using our plugins. 🙂

    Cheers!
    Geoff

    in reply to: Change Default Ticket Number from ‘0’ to ‘1’ #1244091
    Geoff
    Member

    Hey James,

    Give this snippet a try instead:

    function tribe_events_alter_tickets_default_quantity() {
    wp_enqueue_script( 'jquery' );
    ?>
    <style>
    tr.tribe-tickets-meta-row {
    display: table-row !important;
    }
    </style>
    <script>
    jQuery(document).ready( function () {
    jQuery( 'input.text' ).val( 1 );
    });
    </script>
    <?php
    }
    add_action( 'wp_head', 'tribe_events_alter_tickets_default_quantity' );

    The snippet from the article was looking for a different class name and this one worked on my test site.

    Cheers!
    Geoff

    in reply to: Formating for Calendar Listing #1244061
    Geoff
    Member

    Hey Jenna,

    Oh, gotcha, I see what you mean — thanks for clarifying!

    Unfortunately, the Month View tooltip does not accept HTML formatting in excerpts right out of the box. While I haven’t tested it personally, the suggest in this post might do the trick:

    https://theeventscalendar.com/the-trouble-with-excerpts/

    Hopefully that does it. If not, it will otherwise take some custom development which, unfortunately, is outside what we are able to help do here in the forums, particularly in Pre-Sales.

    Cheers,
    Geoff

    in reply to: Received wrong License Key #1244059
    Geoff
    Member

    Hmm, it looks like you tried responding but only your name came through. Definitely let me know if you’re able to share a screenshot and I’d be happy to help!

    Geoff

    in reply to: How to hide "EVENTS IN … DATE" #1244057
    Geoff
    Member

    Excellent! So glad to hear things are working out so well. 🙂

    I’ll go ahead and close this thread since I see you marked it Resolved, but definitely feel free to hit us up with a new thread if any questions come up at all as you continue digging into customizations — we’d love to help as best we can!

    Cheers!
    Geoff

    in reply to: Ticket sales – Recurring Event #1243883
    Geoff
    Member

    Hey Manuel,

    Great question! I am afraid that the recurring events feature in Events Calendar PRO does not currently support creating tickets for each event in a series — in other words, the tickets created for one event are applied to all events in the series.

    We have actually started work on a feature that would allow selling tickets on individual events within a series. It’s proving to be a hard one to build but we’re committed to it and you can subscribe to the feature request to receive notifications when we make progress on it.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Member based pricing #1243877
    Geoff
    Member

    Hi Jarrad,

    Thank for getting in touch! I’m excited to hear you’re considering using Event Tickets Plus for your project. 🙂

    Having different prices depending on the user role is not a feature of our plugins. But if you are planning to use WooCommerce as the e-commerce plugin you can use WooCommerce Role Pricing add-on for this. I haven’t tried it our personally but one of our developers mentioned it works fine with Event Tickets and Event Tickets Plus, so it’s worth giving it a try!

    If you are up to give this a spin you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: How to hide "EVENTS IN … DATE" #1243868
    Geoff
    Member

    Hi Simone,

    Welcome to the forums! I hope you’ve been enjoying Events Calendar PRO so far — the site is looking great and the featured image customization you made to Month View is awesome. 🙂

    I was look at your site, I was unable to see where “EVENTI IN …. “ is located. Did you happen to figure out how to hide it, or am I possibly looking in the wrong place? If I’m simply missing it and it’s there, would you be willing to share a screenshot that highlights it for me? I’d be happy to check it out.

    As far as style changes, best practice is to override the plugin styles in a separate CSS file in your theme (or child theme, if you are using a premium theme). We have instructions for how to override styles in your own stylesheet here:

    https://theeventscalendar.com/knowledgebase/themers-guide/#customizing-styles

    It basically boils down to this:

    • Make a new folder in your theme (or child theme) called tribe-events
    • Add a new CSS file in there called tribe-events.css

    Once that folder and file are in your theme directory, you can start overriding the calendar’s styles directly in there and those changes will be safe from future plugin updates. 🙂

    Let me know if that helps answer your question and whether there’s a way for me to see the other issue you mentioned. 🙂

    Cheers!
    Geoff

    in reply to: License Keys used Up By Live site #1243860
    Geoff
    Member

    Hi Rishika,

    Thanks for getting in touch! I’m happy to help you here with licensing.

    You can move your license from one site to another by logging into our site and heading to My Account > License Keys. The step-by-step instructions are here:

    https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

    You mentioned wanting to run the license on both sites. It’s worth noting you have a Personal license, which allows licensing on a single site. That said, the plugin can be installed on both sites with no functional impact to either one. In other words, the plugin will work on both sites, regardless of whether the license is active or not because the license only activates automatic updates.

    At the same time, there are a couple of other ways in which you can use a single license on both a live and development site, which is outlined in more depth here:

    https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

    Does this help clarify things a bit? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Event Category overlayed after import #1243858
    Geoff
    Member

    By the way, I have moved this thread from our Pre-Sales forum over to our Event Aggregator forum to help track this. 🙂

    in reply to: Event Category overlayed after import #1243855
    Geoff
    Member

    Hi Roseann,

    Oh no, so sorry about this!

    This is indeed an issue that was reported to us a little while ago and we have a ticket in our system to look into it further and release a patch. While I unfortunately do not have a timeframe for when we’ll tackle this, I have gone ahead and made a note of this thread in the ticket and will set this thread to Pending Fix so we can follow-up with you when a fix has been released.

    Sorry again for the trouble here and thanks for your patience while we work on this!

    Thanks,
    Geoff

    in reply to: Rename "previous events" to "past events" #1243846
    Geoff
    Member

    Hi Joe,

    Absolutely, that’s totally possible! I would suggest overriding the nav.php template to make that happen. You can learn more about overriding calendar templates in our <u>Themer’s Guide</u>, but it basically boils down to this:

    • Make a copy of the nav.php template. It is located at wp-content/the-events-calendar/src/views/list/nav.php
    • Make a new folder in your theme called tribe-events
    • Make a new folder in that one called list
    • Drop your copied nav.php file in that last folder

    Now that the template is in your theme, you can modify it to suit your needs. In this case, change the “Previous” and “Next” labels that start on Line 24.

    Will this work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Formating for Calendar Listing #1243840
    Geoff
    Member

    Hi Jenna and thanks for getting in touch!

    Yes, The Events Calendar (our free version) comes with two layouts right out of the box: Month View (which is the example you shared in the screenshot) and List View (which is a vertical list of events).

    You can see an example of List View here:
    http://wpshindig.com/events/list/

    Is that what you were looking for? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: cannot see the schedule multiple events option #1243763
    Geoff
    Member

    Hi Breda,

    Thanks for getting in touch! Sorry to hear about the trouble with recurring events — I can help you with this.

    Recurring events are actually a feature of Events Calendar PRO. You will need to have that installed on your site as well to activate the feature and, looking at your system information, it does not look like it is installed.

    Sorry for the confusion, but does this help clarify things a bit? Please let me know. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 466 through 480 (of 10,150 total)