Geoff

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Viewing 15 posts - 4,696 through 4,710 (of 10,150 total)
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  • in reply to: Pre-Purchase Question #1060098
    Geoff
    Member

    Hey Rachel, and thanks for getting in touch!

    Good question. There actually is nothing that would prevent two events from being posted to the same venue at the same time. it sounds like that would be a good use case for an appointment or booking plugin instead–or if we added booking capabilities to the calendar.

    Sorry for the bad news, but does this at least help answer your question? Please let me know.

    Thanks!
    Geoff

    in reply to: urgently: month view is not working #1060094
    Geoff
    Member

    Hi Pascal and sorry for the trouble.

    Will you please provide a link where we can see the issue? Also, it would be awesome if you would head to Events > Settings > Help, copy your system information, and paste it here as a private reply.

    Thanks!
    Geoff

    in reply to: Ticket Price Squeezed Vertically #1060092
    Geoff
    Member

    Hi @metroframs,

    Sure thing! Try adding this to your theme’s style.css file or using a plugin like Simple Custom CSS:

    table.tribe-events-tickets .tickets_price {
    width: 10%; /* or whatever width you would like here */
    }

    Will this work for you? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Renewal Cost for The Events Calendar Pro for Multisite #1060082
    Geoff
    Member

    Hi Mike,

    Good question. The renewal price is currently set to 30% off the full price, which is $245 for the multisite-level license.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Proper CSS Override Location? #1060078
    Geoff
    Member

    Hey Robert,

    It sounds like your situation might be the need to use a different CSS altogether. Will you please open a new thread and provide a link to what you are trying to customize so we can look at it from there?

    Thanks!
    Geoff

    in reply to: Recurring events looping #1059979
    Geoff
    Member

    Hi Pat, thanks for following up! And thanks for sending the database as well–that helped a ton.

    I was able to recreate your site on my computer. When using the default WordPress Twenty Fifteen theme and updating all Modern Tribe plugins to the latest versions, the /all/ page for recurring events appeared to work as expected. In other words, I was able to create a new event, set it to recur weekly, and view the /all/ page for it without a 404 or looping error (screenshot).

    In other words, if the event is set to private, the /all/ goes to 404 but if the test event is set to public, it works.

    Now, that is something I was able to recreate. Setting a recurring series to private causes the /all/ page for the recurring series to 404, even if logged in as an admin. I’m pretty sure that’s a bug and I have logged it in our system to look into further. I’m not sure when we’ll be able to tackle that but I will mark this thread Pending Fix in the meantime and follow-up when I know more!

    Thanks for the heads up and for sticking this out with me!

    Geoff

    in reply to: Timezones are behaving inconsistently. #1059963
    Geoff
    Member

    No worries Jason–thanks for following up.

    I’m also still having this issue where the excerpts on the event list are cut off at the end. It wasn’t functioning like this when I set it up.

    Let’s circle back to the original issue that was reported because I want to make sure we stick to that topic and open any other possible issues in another thread to avoid any confusion:

    I get this error message: “The following plugins are out of date: Events Calendar PRO 3.12.4. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version.” But I’m not given the option to update the plugin, it appears to be up to date (blue).

    This has been resolved, correct? Or is that message still popping up?

    You had also asked this in your original post:

    Some events are ‘Online Events’ and might be viewed in other timezones. Sometimes the events disappear from the upcoming events list before, or as soon as the events start. This is frustrating for users looking to join these events. Ideally we’d like the events to display on the upcoming list until the end of the day, so that users can find them even if they missed the list, is there a way to do this? This is the main problem.

    Just to reiterate the answer, events will be removed from the upcoming events list when the event begins. There could be a way to configure things so that events remain in the upcoming list until the end time has been reached, but that would require custom development that I’m afraid we are unable to provide here in the forums.

    Does that help answer the questions from your original post? Please let me know!

    Cheers,
    Geoff

     

    in reply to: What do we actually require? #1059960
    Geoff
    Member

    Hi Doug,

    Autoresponders are not available right out of the box. You can, however, export a CSV file of attendees and use that to send custom emails using a service such as MailChimp or Campaign Monitor. Another idea might be to use the MailPoet plugin to create autoresponders.

    Cheers,
    Geoff

    in reply to: Calendar List #1059957
    Geoff
    Member

    Hi Richard, I see this thread is marked resolved so I’m going to go ahead and close it. Please feel free to open a new thread if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Hi Abby, I see this thread is marked resolved so I’m going to go ahead and close it. Please feel free to open a new thread if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Information Captured for ticket purchase? #1059954
    Geoff
    Member

    Hi Amanda, I see my last reply was marked as the correct answer so I’m going to go ahead and close this thread. Please feel free to open a new thread if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Thanks for the feedback and extra info, Francisco! That is indeed helpful and hopefully gives Dylan something to work with as well.

    Dylan, I’m afraid it’s tough for us to correct an issue that is coming from the codebase of another plugin. Is there perhaps another sermon management solution that might be able to replace the one currently being used?

    If you are able to dig into the conflict a little deeper and see which javascript file(s) are causing the conflicts, then you could use the wp_dequeue_script() WordPress function to remove them from calendar pages. That might look something like:

    function dequeue_sermon_scripts() {
    if (class_exists('Tribe__Events')) {
    wp_dequeue_script( 'ADD SCRIPT HANDLES' );
    }
    add_action( 'wp_print_scripts', 'dequeue_sermon_scripts', 100 );

    Cheers,
    Geoff

    in reply to: Add HTML before event content and Chrome browser #1058677
    Geoff
    Member

    Hi @clarity, are the images somehow labeled or could be confused as ads? I’m not too sure how much influence we have on the behavior of AdBlock itself, but any content identified as an ad on the page whether it’s part of calendar or not will be impacted by ad blocking software. Your best bet would be make sure the content itself is less easily identified as advertising.

    Geoff

    in reply to: Editing Calendar entries #1058659
    Geoff
    Member

    Hey Hubertus, I see my last reply was marked as the correct answer–thanks for following up! I’ll go ahead and close this thread but please feel free to open a new one if you have any other questions and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: User Self Event Posting with Payment #1058645
    Geoff
    Member

    Hey Arthur and thanks for following up! I really wish I had a timeframe to share for a decision and implementation, but honestly there is no action as far I know at the moment.

    The best way to stay in touch of feature requests is to add your vote. That will allow you to subscribe to updates when they’re available. Another good place is our blog, because we do post any time there is a new release, especially ones with new features.

    Let me know if you have any other follow-up questions here and I’d be happy to help. 🙂

    Geoff

Viewing 15 posts - 4,696 through 4,710 (of 10,150 total)