Geoff

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Viewing 15 posts - 4,681 through 4,695 (of 10,150 total)
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  • in reply to: import export #1060713
    Geoff
    Member

    Hi Robert,

    Good question! The only way to export events is to use the WordPress export tool (Tools > Export).

    You might want to consider using another plugin specifically to help with exporting events, for example, this one: https://wordpress.org/plugins/wp-csv/

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Is this a reseller? #1060709
    Geoff
    Member

    Hi Thai,

    That is not a reseller and is likely a pirate copy of our software. Purchasing it might get you the software, but it will not be eligible for updates or support as purchasing a license from us would.

    Does this help? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: urgently: month view is not working #1060704
    Geoff
    Member

    Right on! Thanks for following up. 🙂

    in reply to: Ticket and Calendar are not working together #1060703
    Geoff
    Member

    Hi Meredith, and thanks for following up! You should receive an email notification when an RSVP comes through, but please do open a new thread if that’s not the case and we can troubleshoot with you there.

    Christin, it doesn’t look like Event Tickets is installed on your site based on the system information that was provided. Will you please double check that both Event Tickets and Event Tickets Plus are installed, then copy and paste the system information for me here again as a private reply?

    Thanks so much!

    Geoff

    in reply to: Renewal Cost for The Events Calendar Pro for Multisite #1060702
    Geoff
    Member

    Oh yeah, you can definitely renew at any time and it will extend your license an additional year on top of what you already have to match your budget calendar. 🙂

    Let me know if you have any other questions and I’d be happy to help!

    Geoff

    in reply to: Layout out of template #1060543
    Geoff
    Member

    Hi Tanja, and thanks for reaching out.

    it looks like the layout of the theme’s navigation is conflicting with the layout of the calendar. You can use CSS to clean it up. We have an article on how to find and use CSS classes for the calendar which would be a great place to start.

    Did you have any pre-sales questions I can help with, or were you looking for technical support?

    Thanks,
    Geoff

    in reply to: Ticket and Calendar are not working together #1060541
    Geoff
    Member

    Awesome, glad that did the trick Meredith!

    Hopefully it works for you as well, Christin–please do keep me posted. 🙂

    Geoff

    in reply to: Woocommerce Tickets Sold Out ? #1060540
    Geoff
    Member

    Hi Melinda,

    There is a “sold out” notice when a visitor attempts to add a ticket to the cart from the event. In other words, it will say “Out of Stock” before someone is allowed to add a ticket to the cart (screenshot).

    Is that what you are looking for, is there some other sold out notice you were hoping to see? Let me know. 🙂

    Cheers!
    Geoff

    in reply to: Ticket Price Squeezed Vertically #1060530
    Geoff
    Member

    Awesome, happy to be of service! Feel free to hit us with a new thread if any other questions pop up. 🙂

    Cheers,
    Geoff

    in reply to: Ticket and Calendar are not working together #1060529
    Geoff
    Member

    Thanks Christin, this helps a bunch!

    Looks like the missing piece is Event Tickets, which you can download for free here:

    Event Tickets and Registration

    Once The Events Calendar, Event Tickets and Event Tickets Plus are installed together, that should allow you to start creating and selling tickets for your events. 🙂

    Cheers!
    Geoff

    in reply to: urgently: month view is not working #1060526
    Geoff
    Member

    Thanks, Pascal!

    Did you happen to resolve the issue on your own? It looks there the month view is there and that events are displayed on the calendar (screenshot). Or perhaps I’m looking in the wrong place and you can point me in the right direction.

    Thanks!
    Geoff

    in reply to: serious ticket stock issues even after update to 4.0.3 #1060522
    Geoff
    Member

    Hi Ben and thanks for chiming in!

    Will you please open a new thread? Not trying to bump you elsewhere, but our systems show that the issue that was originally reported in this thread has been resolved and released as part of Event Tickets 4.0.4 and Event Tickets Plus 4.0.4. If you’re experiencing an issue with inventory, then that suggests it’s something different and we should troubleshoot it independently of this thread.

    When you do open the thread, it would be awesome if you could:

    • Provide your system information. This is located on the Events > Settings > Help screen and there is a place to paste that content when opening the thread.
    • Elaborate on the issue a little more. Which ecommerce platform or you using? What payment method is being used? When does the inventory change — after a ticket is added to the cart, when the payment is processing, or after the transaction has been completed?

    Thanks and we’ll see you in the other thread!

    Geoff

    in reply to: View all events – on all days of month #1060118
    Geoff
    Member

    Hey @oryanco and welcome to the forums! I hope you’ve been enjoying PRO so far. 🙂

    That’s certainly a strange issue and, to be honest, the first time I’ve seen it come up.

    I see you tried the following:

    • Deactivated all other plugins? Yes
    • Switched to a default theme? Yes

    Did you notice any difference when you viewed the site in these conditions? In other words, did those “View All 0 Events” links still show up when using a default WordPress theme and/or deactivating all other non-Modern Tribe plugins?

    For example, here is a screenshot of my Month View when using the default WordPress Twenty Sixteen theme and no other plugins.

    Let me know and we can continue from there. 🙂

    Thanks!
    Geoff

    in reply to: Ticket and Calendar are not working together #1060107
    Geoff
    Member

    Hi Christin and welcome to the forums!

    I’m happy to help here. Will you please head to Events > Settings > Help, copy the System Information at the bottom of the screen, then paste it here as a private reply?

    That will help me get started to troubleshoot why that message is popping up.

    Thanks!
    Geoff

    in reply to: Event Tags Taxonomy (only for Events post type) #1060101
    Geoff
    Member

    Hi Jarrod and welcome to the forums!

    I totally hear you here. At the same time, tags themselves are a default WordPress functionality that are meant to curate all post types across a site. In that sense, they are doing exactly what they should be doing in working directly with the default WordPress post type and done so using the Tag archive template.

    1. Am I missing something? Is there a dedicated Event Tag taxonomy that I’m not seeing? If not, are there plans to add this as a feature?

    No, you’re not missing anything. Tags are part of default WordPress and is being extended to include Events as it’s designed to do. That said, there are no plans to build additional taxonomies outside the Event Category taxonomy that is already provided.

    2. Is there an easy way to apply the same Event Category archive (list) template to the Tag archive pages and only show Event posts with the given Tag applied (omitting standard Posts)?

    Good question. One idea might be to:

    • Add the snippet from this thread to your functions.php file
    • Create a new taxonomy for events (a plugin like this might help)
    • Then creating a custom template for displaying that custom taxonomy

    Will this work for you? Please let me know.

    Cheers!
    Geoff

Viewing 15 posts - 4,681 through 4,695 (of 10,150 total)