Recurring events looping

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  • Author
    Posts
  • #1054677
    Janice Palmer
    Participant

    Hello Geoff,
    we’ll try the steps as soon as we can and let you know.

    #1054682
    Geoff
    Member

    Right on, thanks!

    #1056768
    Janice Palmer
    Participant

    Hello Geoff,

    Apologies for a late response, crazy week, lol.
    As per your steps, I saved the timezone settings and created a test recurring event.

    During my testing, I then noticed something odd.
    – when I created the event, set it to private and try to view, it came up as 404
    – when i set it to public however, I could then view it
    – this was when I was still logged in

    In other words, if the event is set to private, the /all/ goes to 404
    but if the test event is set to public, it works.

    Hopefully, this makes sense.

    I’ve enclosed an updated DB if this helps in the same Dropbox link.

    Pat

    #1059979
    Geoff
    Member

    Hi Pat, thanks for following up! And thanks for sending the database as well–that helped a ton.

    I was able to recreate your site on my computer. When using the default WordPress Twenty Fifteen theme and updating all Modern Tribe plugins to the latest versions, the /all/ page for recurring events appeared to work as expected. In other words, I was able to create a new event, set it to recur weekly, and view the /all/ page for it without a 404 or looping error (screenshot).

    In other words, if the event is set to private, the /all/ goes to 404 but if the test event is set to public, it works.

    Now, that is something I was able to recreate. Setting a recurring series to private causes the /all/ page for the recurring series to 404, even if logged in as an admin. I’m pretty sure that’s a bug and I have logged it in our system to look into further. I’m not sure when we’ll be able to tackle that but I will mark this thread Pending Fix in the meantime and follow-up when I know more!

    Thanks for the heads up and for sticking this out with me!

    Geoff

    #1078150
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

    #1088767
    Leah
    Member

    Hello,

    Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

    Best,
    Leah

    #1092344
    Geoff
    Member

    Hi Pat,

    I just wanted to follow up here to let you know that this should be fixed in the latest versions of the plugins:

    • The Events Calendar 4.1.0.1
    • Events Calendar PRO 4.1

    A few of us here on the team tested this out using the latest versions and all appears to be working smoothly. Please do hit us with a new thread if this continues to be an issue for you and we’d definitely be happy to look back into it to see what’s up.

    In the meantime, thanks for your patience here and for letting us fix this with you!

    Geoff

Viewing 7 posts - 31 through 37 (of 37 total)
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