Geoff

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Viewing 15 posts - 4,561 through 4,575 (of 10,150 total)
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  • in reply to: Images not imported #1067141
    Geoff
    Member

    Hi Ward,

    I’m afraid there is currently no way to sync both content and images between two sites. The Facebook Events add-on can import all content–including images–from Facebook to WordPress but that’s not quite the same thing. I think the closest you could do is use the WordPress export tool (Tools > Export) from the first site, then import the file it produces using the WordPress Importer.

    Sorry again for the bad news, but does this at least help?

    Thanks,
    Geoff

    in reply to: Distance filter #1067137
    Geoff
    Member

    Hi Mikhail,

    Will you please head to Events > Settings > Help, copy the System Information at the bottom of the screen and paste it here for me as a private reply? That will help me check your settings to see if anything might be off.

    Thanks!
    Geoff

    in reply to: strange links to venues and event organisers #1067134
    Geoff
    Member

    This reply is private.

    in reply to: Change the default view for categories to List view #1066622
    Geoff
    Member

    Hi Cynthia,

    Thanks for chiming in! Would you be willing to open a separate thread for this? It seems to be a slightly different issue from what was originally reported and opening a new thread will help us track the issues separately.

    In the meantime, I would suggest making sure that the snippet was pasted into the functions.php file in the correct place, either at the very bottom before any closing PHP tags or at the very top of the file right after the opening PHP tag (<?php).

    Thanks and we’ll see you in the other thread!

    Geoff

    in reply to: prepopulating forms #1066619
    Geoff
    Member

    Good question. It’s actually not possible to override the template tags file but only our view files instead. If you need to change something in the template tags file, I would suggest going about it through the use of a filter rather than editing the file itself.

    Geoff

    in reply to: Redirect loop error #1066616
    Geoff
    Member

    Thanks for the update!

    I think a good follow-up question would be whether it is possible for the host to allow WordPress to create and modify that file. the link I shared earlier to the WordPress Codex explains how WordPress needs that file in order to create what it calls “pretty” permalinks having the calendar live at a permalink like /events/ will require that WordPress has the ability to write those rules.

    Geoff

    Geoff
    Member

    Hello there!

    Good question. I know that WooCommerce has a “Cash on Delivery” payment option and I think that would be the best way to go. In other words, the client could add an order (WooCommerce > Orders > Add New) and set the order to Pending Payment until the customer makes the cash payment, at which time the order can be marked complete.

    Does this make sense and will it work for you? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Distance filter #1066476
    Geoff
    Member

    Hey there!

    Those settings can certainly be tough to find, but you should be able to get to them by heading to Events > Settings > Filters. Do you see a setting for distance on that screen? Here’s a screenshot of how that should look.

    Thanks,
    Geoff

    in reply to: Need the purchase link sent to me again #1066470
    Geoff
    Member

    Hi Lane and thanks for reaching out!

    When you purchased the plugin, that also set up an account here on this site that you can use to log in and download the purchase under My Account > Downloads. That will give you access to your purchases anytime you need them. 🙂

    Let me know if you have any issues logging in and I’d be happy to help!

    Cheers,
    Geoff

    in reply to: Calendar Annual View #1066462
    Geoff
    Member

    Hey there, Peter!

    I’m afraid there is on annual view of the calendar right out of the box. It would be possible to set up your own query of events using the tribe_get_events() function and use that to construct an annual view in a new template. It will take a fair amount of custom development, but I hope this at least helps get the ball rolling.

    Let me know if you have any other questions about an annual view and I’d be happy to help as best I can.

    Thanks!
    Geoff

    in reply to: Event Duplication #1066449
    Geoff
    Member

    Hey folks,

    Recurring events are certainly possible in Events Calendar PRO, but I’m afraid event duplication is not. One idea you might consider is using a plugin like Post Duplicator, which adds that ability for any post type, including events.

    Will this work for you? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Images not imported #1066446
    Geoff
    Member

    Hi Ward,

    Good question! Unfortunately, images are not support in the iCal import process. iCal feeds themselves do not include file attachments that can be used to import from one source to another. You would need to add images after import in order for imported events to have images.

    Sorry for the confusion! Does this help answer your question? Please let me know.

    Thanks,
    Geoff

    in reply to: Redirect loop error #1066437
    Geoff
    Member

    Hey @Macdara,

    I’ve been looking into this with others on the team.

    In short, I don’t see anything on the calendar’s end that would cause a redirect loop to happen.

    Instead, it seems the root cause is on the server itself. In other words, there is something with how WordPress is configured that is interfering with the way redirects are written. This seems to be the most plausible explanation based on how you’ve described the installation (default WordPress Twenty Eleven theme with plugins installed by the host) and the fact that we’ve been unable to replicate the issue ourselves.

    I hate to pass you over to someone else for support, but would you be willing to contact your host? My hope is that they will be able to provide insight for why issues like this would arise from a subdirectory install of WordPress like this.

    Specifically, I know WordPress needs write-access to the .htaccess file in order to write redirects so, perhaps that file needs to be made available to you and to WordPress in order to properly perform the action. Here’s more info from the WordPress Codex on how WordPress uses the .htaccess file to make redirects.

    Sorry I don’t have more of a concrete answer for you here but I do hope this does shine light on what’s happening so the issue can get resolved. And, of course, I’m happy to leave this thread open while you contact the host in case any other questions pop up for us that we can help answer.

    Thanks,
    Geoff

    in reply to: We need the search feature to auto change to list view #1066428
    Geoff
    Member

    Absolutely! Threads do auto-close after two weeks of inactivity, but I’m definitely happy to keep it open in the meantime and answer any questions that pop up as you dig in.

    Geoff

    Geoff
    Member

    Hey Mike,

    I see my last reply was marked as the correct answer — I’m glad this helped! I’ll go ahead and close this thread but please do open a new one if you have any other pre-sales questions about our add-ons and we’d be happy to help.

    In the meantime, cheers and enjoy Facebook Events!

    Geoff

Viewing 15 posts - 4,561 through 4,575 (of 10,150 total)