Geoff

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Viewing 15 posts - 3,541 through 3,555 (of 10,150 total)
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  • Geoff
    Member

    Hey Aaron,

    So sorry for the trouble here! That setting should indeed turn off the option on the front end and I have logged a ticket in our system to fix that in an upcoming release.

    In the meantime, try adding this to your theme’s style.css file or using the Simple Custom CSS plugin:

    .tribe-tickets-attendees-list-optout {
    display: none;
    }

    That will remove the option while we work on this.

    Thanks!
    Geoff

    in reply to: Facebook Event Importer pre-sales question #1112270
    Geoff
    Member

    Hi Katie,

    Great question and thanks for checking out the plugin!

    I’m afraid that there is no setting to import events from Facebook into a default category using Facebook Events. You can set the status of imported events to Draft and then categorize them before publishing them, but that’s about as close as it gets for now.

    Sorry for the bad news, but does this at least help answer your question? Please let me know.

    Thanks,
    Geoff

    in reply to: Restrict Ticket Sales to WordPress Members only #1112266
    Geoff
    Member

    Nice work, @lain!

    That’s super odd. You shouldn’t have to copy the code from /meta.php into the template override. It sounds like the conditional else statement may have inadvertently removed the reference to meta.php when it’s a required file.

    Still, it sounds like you were indeed able to fix the message doing just that.

    I made a quick edit to the code I provided earlier to include that else statement but have not tested it. It is very possible that the meta.php file is needed regardless of whether the tickets are displayed or not, so my edits wouldn’t fix that. If that’s the case, it would take some more conditions to make sure everything is loading as it should and when it should.

    Thanks!
    Geoff

    in reply to: Display ticket on page #1112261
    Geoff
    Member

    Nice work, Valery! I really appreciate your help pinning down the exact conflict — this is super helpful.

    I’ve spent some time playing around with the settings for both Yoast and Event Tickets (including some other possible fixes) but am coming up short. I’ve gone ahead and created a ticket for this in our system so we can look at it and try to clean it up in an upcoming release. I do want to note, though, that we aren’t always able to clear up conflicts with other plugins because it could possibly require changes to the other plugin as well. Still, we will check this out and do what we can on our end to get things working as smoothly as possible.

    Thanks for your patience here and for the heads up! I’ll follow up with you here in this thread when I know more.

    Geoff

    in reply to: I can't renew my plugin. #1111670
    Geoff
    Member

    Hi @livelung! Looks like you’re a long-time customer but a first-time poster here in the forums — welcome. 🙂

    If you’re seeing that notice, it means that your plugin is registered to a different site. If you want to check where the plugin is currently registered, log into this site, head to My Account > Downloads and follow the steps in this article to identify where the license key is and whether you need to move it.

    Will this work for you? Please let me know.

    Cheers!
    Geoff

    in reply to: Mutlisite integration #1111667
    Geoff
    Member

    Hey Andy,

    That’s a great question!

    Whether you run an multisite network or have two completely separate sites, the best way to share content from one site to the other is to use our iCal Importer. Install that on the the site you would like to pull content into and it will fetch the content on a scheduled basis. You could even install it on both sites if you want both sites to fetch events from each other.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    My pleasure! Thanks again and let us know if anything else pops up.

    Have a great weekend. 🙂

    Geoff

    in reply to: Styling Events List #1111563
    Geoff
    Member

    Hey Scott,

    Totally happy to help!

    Yeah, adding styles can be a little cumbersome. Basically, you can do this:

    • Create a new folder in your theme called tribe-events
    • Make a new folder inside that one called pro
    • Make a new file in that folder called tribe-events-pro.css

    Now that the stylesheet is in your theme, you can use it to override the plugin’s CSS as you see fit. In this case, you can add something like this:

    .tribe-mini-calendar-event .list-info {
    font-size: 20px; /* or whatever size you'd like */
    }

    Does that clear things up a bit? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Display ticket on page #1111550
    Geoff
    Member

    Thanks so much, Valery!

    Next up, will you please do a couple of things for me:

    • Update Event Tickets Plus to version 4.1.2. You can find the download for it here on this site in My Account > Downloads.
    • Create a new event on the calendar for May 11
    • Create a ticket for the event. Set the start sale date for yesterday (5/5) and the end date for 5/11. Let’s make 100 tickets available.
    • Publish the event

    Them, let’s stop right there and see if the ticket displays on the event. I’m hoping it will since I’ve tried this on my test site and it all seems to work. If the ticket does not show up, though, then we can dig into it a little deeper.

    Thanks!
    Geoff

    Geoff
    Member

    Hey Ashleigh, welcome to the forums!

    Good question. The best way to go about that would be adding CSS to your theme’s style.css file (or using the Simple Custom CSS plugin) that adjusts the size of the font for the link. Something like this:

    .single-tribe_events #tribe-events-content .tribe-events-event-meta dd.tribe-events-event-url {
    font-size: 20px; /* or whatever size you'd like */
    }

    I haven’t fully tested that, but it does seem to do the trick when trying it on my own test site. At the very least, that hopefully give you a baseline for how to make the adjustment.

    Cheers!
    Geoff

    in reply to: All-Day Events Issue #1111444
    Geoff
    Member

    Hey David, thanks for reaching out!

    Yes, that issue was indeed resolved in the latest release, iCal Importer 4.1.2. We’ve heard success reports from others and the issue passed our testing, so please do update when you have the chance and hopefully that will do the trick for you as well.

    Cheers!
    Geoff

    in reply to: Display ticket on page #1111431
    Geoff
    Member

    I’m still looking into this but, when you have a chance, will you please also share the system information for your test site once you’ve deactivated the other plugins and switched to the WordPress Twenty Sixteen theme? Thanks so much!

    Geoff

    in reply to: Restrict Ticket Sales to WordPress Members only #1111430
    Geoff
    Member

    Nice! So glad to hear that did the trick!

    Yes, those are the only two edits I made to the file. If you wanted, you could add an else condition in there to display a message for non-logged in users asking them to log in to purchase tickets, but now you get the basic idea.

    You know, I may have made an error in that file path. I rechecked the Themer’s Guide instructions and think this might be it instead:

    /wp-content/themes/child-theme/tribe-events/wootickets/tickets.php

    Does that work? I think it should but let me if not and we can try putting it in the parent theme instead as a test.

    Thanks!
    Geoff

    in reply to: Credit tokens for specified customers? #1111426
    Geoff
    Member

    That’s awesome! So glad that will do the trick. 🙂

    Cheers and have a great day!

    Geoff

    in reply to: Sell tickets using multisite #1111424
    Geoff
    Member

    Right on! I’m so glad I was able to help out and I’m stoked you’re giving the plugins a try.

    It’s also worth noting that we have a pretty great return policy. Should something not work the way you expect or need, we can help you here in the forums, but you can also return any plugin within 30 days of purchase.

    Cheers and thanks again for getting in touch!

    Geoff

Viewing 15 posts - 3,541 through 3,555 (of 10,150 total)