Geoff

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Viewing 15 posts - 3,526 through 3,540 (of 10,150 total)
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  • in reply to: Ticket fieldset link does not work #1112707
    Geoff
    Member

    Heck yeah, that’s so great to hear! Thanks a ton for following up and please let us know if anything else comes up that we can help with and we’d be happy to. 🙂

    Cheers!
    Geoff

    in reply to: Exclude event description from export #1112704
    Geoff
    Member

    Excellent! Thanks for confirming that Marcial and please feel free to let us know if anything else pops up–we’d be happy to help. 🙂

    Cheers,
    Geoff

    in reply to: Newbie questions #1112701
    Geoff
    Member

    Heck yeah, thanks for following up to let us know, Andres! Let us know if anything else pops up and we’d be happy to help. 🙂

    Cheers,
    Geoff

    Geoff
    Member

    Hey Tommy,

    Great question! There is actually no way to change the attendee information once it’s been entered, but it is something we are planning to include in an upcoming release. Our hope is to allow attendees to manage their own data and information once they have purchased a ticket.

    I don’t have an exact release date for that, but it is currently planned for version 4.2, assuming everything goes as planned.

    Sorry I don’t have a workaround for you here, but does this at least help answer your question? Please let me know.

    Thanks,
    Geoff

    in reply to: Get events from an other Database/wordpress ? #1112660
    Geoff
    Member

    Bonjour Morgan!

    We actually have a couple of fine French-speaking fellows here on the team — sorry I’m not one of them. 🙂

    That’s a great question. I find that the best way to move events from Site A to Site B is to follow the steps outlined in this post. It will walk you through how to use WordPress’s export and import tools to move events from one site into the other.

    Will that work for you? Please let me know!

    Merci beaucoup!
    Geoff

    in reply to: 'Duplicate Event' to Pending Review status #1112650
    Geoff
    Member

    Hey there @cbzen, thanks for getting in touch!

    That’s a cool idea. Just to confirm: are you using another plugin for duplicating posts? That’s something The Events Calendar doesn’t do right out of the box, so I wonder if that functionality is coming from somewhere else.

    Is that the case? Or perhaps you can point me where you are seeing the duplication link and I can check it out.

    Thanks so much!
    Geoff

    in reply to: event list widget edit views / style #1112612
    Geoff
    Member

    Oh whoops, sorry about that! You are absolutely correct about the file path, but I’m super glad you were able to work through my typo. 🙂

    Cheers and have a great day!

    Geoff

    in reply to: responsive #1112611
    Geoff
    Member

    Hi Jamie,

    I see exactly what you mean! Thanks for the screenshot.

    That is indeed a theme conflict. I’m I’m not mistaken, you are using Avada, correct? If not, do you know which one?

    Avada has customized a number of the templates that come with The Events Calendar by default. In fact, if you open your theme folder, there is likely a folder in there called tribe-events and inside of it, you can see all of the templates that theme theme has customized.

    The best thing to do in this case is to contact the theme author directly. They would have a much better understanding of the custom code that is being used for those templates since they wrote it.

    Sorry I don’t have a concrete answer for you here, but does this at least help shed light on the reasoning for that design flaw and where to get it resolved? Please let me know.

    Thanks,
    Geoff

    in reply to: Restrict Ticket Sales to WordPress Members only #1112606
    Geoff
    Member

    Sure thing! The event description is located right here:

    /wp-content/plugins/the-events-calendar/src/views/single-event.php

    Cheers!
    Geoff

    in reply to: responsive #1112428
    Geoff
    Member

    Hey Jamie,

    It sure is! You can see a demo of the calendar’s responsive design here:

    http://wpshindig.com/events/

    A couple of things worth noting:

    • I have seen instances where a theme’s responsive CSS will conflict with the calendar’s responsive CSS. You can always check the free version of the calendar to see how well it plays with your current theme.
    • We set the responsive breakpoint at 768px, but you can change that using the steps outlined in this tutorial.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Restrict Ticket Sales to WordPress Members only #1112424
    Geoff
    Member

    Shoot, I was hoping that would do the trick. Sorry about that!

    I still think we’re working on the correct template. It’s likely just a matter of making sure the required files are outside of the conditional statement we’re adding so that those nasty errors stay out of the way. Does that make sense?

    Thanks!
    Geoff

    in reply to: Event's with Payment Plans #1112353
    Geoff
    Member

    Great question, Taylor!

    Event Tickets Plus does not have that functionality, I’m afraid. We actually rely on the e-commerce plugin that powers the transactions (e.g. WooCommerce) to handle all the checkout process. So, if the ecommerce plugin you are using has that built in or has an extension that accepts payment plans, then it is very likely that it will work nicely with our plugin.

    Here’s an extension for WooCommerce that allows you to accept deposits. I haven’t used it myself, but might be worth looking into!

    Does this help answer your question? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Can't find upload featured image #1112350
    Geoff
    Member

    Hey @Guillermo,

    Oh shoot, sorry about that!

    To be honest, I think the theme author is going to be the best one to answer this since they will be mucg more familiar with (and have access to) the code.

    One thing you might want to check is for functions (possibly in the functions.php file) that remove the featured image functionality. If you can spot that in there, then it would be possible to modify it so that it excludes the tribe-events post type.

    Or, it’s possible that the theme never registered support for them in the first place. If so, here’s how to register support for it.

    Sorry I don’t have a concrete solution for you here, but I do hope this at least helps get you started and sheds some light on next steps.

    Thanks!
    Geoff

    in reply to: event list widget edit views / style #1112304
    Geoff
    Member

    Hey Pau — nice to see you again and hope all is well!

    You can create a template override for this file:

    /wp-content/plugins/events-calendar-pro/src/views/widgets/modules/single-event.php

    Change this line:

    <span
    class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'D', $postDate ), $postDate, $mini_cal_event_atts['class'] ); ?></span>

    to this:

    <span
    class="list-dayname"><?php echo apply_filters( 'tribe-mini_helper_tribe_events_ajax_list_dayname', date_i18n( 'M', $postDate ), $postDate, $mini_cal_event_atts['class'] ); ?></span>

    I think we’ve covered template overrides together in the past but here’s a link to our Themer’s Guide just in case. That walks through the process in great detail.

    Will that work for you? Please let me know. 🙂

    Cheers,
    Geoff

    in reply to: Does Events page *need* to be a top-level page? #1112300
    Geoff
    Member

    Hey Kevin,

    Welcome to the forums and thanks for reaching out!

    Good question. The calendar does need to be a top-level page as far as the slug goes (e.g. /events).

    One thing I’ve had success with in the past is using the Redirection plugin to create the URL I want and redirect it to the calendar’s URL. I know it’s not exactly the same thing, but would at least allow you to maintain the URL naming convention you’re looking for.

    Would that work for you? Please let me know.

    Thanks!
    Geoff

Viewing 15 posts - 3,526 through 3,540 (of 10,150 total)