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Apologies for these questions, but I am a paid subscriber of Events Tickets Plus, so I would really appreciate a little support. My first question is very simple: I know how to view my Events Calandar from my dashboard, but how to visitors to my site see it? Where is it located? I want to create an Events page on my nav header. There is no Events page in my pages. I’m confused.
Second, my ticket box is not working well with the Divi Theme. It’s perfectly functional, but I need a little snippet of code to fix the Ticket Description text, which spills over all the way to off the screen (see attached screenshot). I searched the forums and I did see some code given for this, but it did not seem to work. Perhaps I can get some new code.
Finally, where does the Ticket Header image appear? I don’t see it on the event page? Is this just for printed tickets?
Thanks for your help.Hello Andres,
No worries about your questions, support is what we are here for. 🙂 Let me try to help you with your questions.
I know how to view my Events Calandar from my dashboard, but how to visitors to my site see it? Where is it located? I want to create an Events page on my nav header. There is no Events page in my pages. I’m confused.
The link to the main calendar page is http://yoursite.com/events/
If you don’t have a main menu created under Appearance > Menus, then you will need to create one.
Then add a Custom Link with your sites address ending with /events/ (i.e. http://www.yourdomain.com/events/ )
my ticket box is not working well with the Divi Theme. It’s perfectly functional, but I need a little snippet of code to fix the Ticket Description text, which spills over all the way to off the screen (see attached screenshot). I searched the forums and I did see some code given for this, but it did not seem to work. Perhaps I can get some new code.
Can you share with me two things here:
- a link to the page where you are experiencing this, so I can take a look at it
- a link to the forum topic for the code that you tried.
Once I have these I might be able to help you further.
where does the Ticket Header image appear? I don’t see it on the event page? Is this just for printed tickets?
Yes, that is right. The ticket header only appears in the email that is sent out. It will not appear on the website.
If you want a picture to appear on the website, then you can set up a featured image for the Event.
I hope this answers the 1st and the 3rd question. Please get back to me on the 2nd one and I’ll try to help further.
Cheers,
AndrasThank you so much for the very helpful response!!!!! I got a lot fixed. I’m still trying to fix the Ticket Box text spilling over into the widget area.
Here are the links you requested:
Link to my page with spillover problem: http://mahasarameditation.com/events/
Old formum post: https://theeventscalendar.com/support/forums/topic/how-to-style-the-ticket-box-display/Thank you again!
Hi Andres,
I’m very happy I could help you out with this. 🙂
I checked your spilling problem. That is quite easy, doesn’t actually require a fix…
The spilling only occurs because you have a very long string without and break / space in it, so it is rendered in one line. If you will put in normal text that has words and spaces, then the description will render just fine and there will be no spilling. 🙂
(For dummy text I recommend the website http://www.lipsum.com/ that can generate you as much naturally spaced dummy text as you want.)
I hope this solves everything. 🙂 Please, get back to me if all is OK, so I can close this ticket.
And if you encounter anything else you need help with, then feel free to open a new thread.
Cheers,
AndrasPS: Go Divi! 🙂
Andras,
Thank you again for your quick response! Please keep this ticket open until tomorrow. I want to make sure everything is working properly and then I’ll let you know.
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