[Geoff]

Hey Tac, thanks for following up!

That, too, would be something that the ecommerce plugin would need to handle. Event Tickets Plus does allow you to set a price for the tickets, but everything that happens once a ticket has been added to the cart (i.e. the checkout and payment processing) is handled directly by the ecommerce plugin.

I did a quick check and it looks like this plugin might be worth considering, if you are using WooCommerce. It will allow you to add extra fees to the transaction based certain conditions, including payment method. I haven’t used it personally but thought I’d share it because it sounds like what you are looking for.

Sorry I don’t have a concrete solution for you here, but does this at least help answer your questions? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Lisle,

Great question! You can absolutely install the plugin on a single subsite of your mulstisite installation and register it directly to that subsite.

If you want to control the plugin on a network level, then you will want the mutlisite license instead.

Here is a good breakdown of the difference between single and multisite licenses:

https://theeventscalendar.com/knowledgebase/multisite-license/

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi Christina and welcome to the forums! I hope you’ve been enjoying the plugins so far. 🙂

Good questions. There are a couple of ways to change the size of the images:

1) Using CSS

For example, you could add something like this to your theme’s style.css file or by using the Simple Custom CSS plugin:

`.tribe-events-event-image {
width: 200px; /* or whatever size you’d like */
}’

Using a template override

You can override any of the calendar templates and change the size of the image used in there. Our Themer’s Guide covers this in much more detail, but it basically boils down to this:

• Make a copy of the template. For example, if you want to reduce the size of the image on the single events page, then you would make a copy of the template located at: /wp-content/plugins/the-events-calendar/src/views/single-event.php.
• Make a new folder in your theme called <em>tribe-events</em>
• Drop your copied <em>single-event.php</em> file in that folder

Now that the template is in your theme, you can modify it to suit your needs. In this case, you can change this line:

<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

…to use another image size, such as:

<?php echo tribe_event_featured_image( $event_id, 'medium', false ); ?>

You had also asked about being able to show more events on the calendar. You can set the maximum number of events to display on a single page in Events > Settings (default is 10). However, there is no direct setting that will allow you to show all events as an option.

Does this help answer your questions? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Tac, nice to see you again — hope all is well!

Community Tickets actually has no control over the payment options for tickets. We leave that completely up to the ecommerce plugin you are using, whether that is WooCommerce or some other system. The ecommerce plugin is what sets up the connection between the shopping cart and the payment gateway and the payment gateway determines what payment options are accepted.

Does that make sense? In other words, Community Tickets allows you to create the tickets as products, and then the ecommerce plugin does everything else, from the cart to the transaction.

Thanks,
Geoff

[Geoff]

Howdy Sharon, and welcome to the forums!

So sorry for the trouble here with duplicated events — that’s definitely odd and I’d be happy to look into it with you.

First off, have you tried deleting the event? In other words, does it still show up on the calendar after it has been deleted?

If so, let’s stop right there and diagnose a little further. If the event is still there after it has been deleted, it would be awesome of you could head to Events > Settings > Help, copy the System Information at the bottom of the screen, and paste it here as a private reply.

If the event is no longer showing on the calendar once it’s been deleted, then please try re-creating the event, this time with a different URL and perhaps a slightly different title. If the event duplicates from there, then it would be great if could take a screenshot of that event’s settings in the editor and share it here with me so I can see how it’s set up.

Thanks so much!
Geoff

[Geoff]

Right on! Thanks so much for following up. 🙂

I’ll go ahead and close this thread but please feel free to open a new one if any other questions pop up and we’d be more than happy to help.

Cheers!
Geoff

[Geoff]

Hey Michael, thanks for following up!

We have a handful of tutorials on Event Tickets Plus for you here:
https://theeventscalendar.com/knowledgebase-category/tickets-plus-features/

Configuring the plugin with any of the ecommerce plugins is pretty minimal — once the plugin is active, it will allow you to start creating tickets as Products in the ecommerce plugin immediately.

As far as configuring the ecommerce plugin to a payment gateway, that’s really dependent on the ecommerce plugin itself. So, for example, Easy Digital Downloads and Shopp both have options to integrate with PayPal but they both will likely have a different means of doing so and the best place to refer to those methods is directly on their sites. Here’s Easy Digital Download’s PayPal extension, which includes information on it and where to find setup instructions to get it working with EDD.

Does this help at all? Let me know. 🙂

Cheers,
Geoff

[Geoff]

Hey Todd, thanks for following up!

Sorry, there is no way to edit the information manually at the moment, either. The most efficient way to do it for now will be to refund the purchase and ask the guest to make a fresh purchase. I know that’s not ideal, but is likely the easiest way to go about it until the new feature is out.

Geoff

[Geoff]

My pleasure — thanks again for reaching out. Enjoy the bundle. 🙂

Cheers!
Geoff

[Geoff]

Sure thing!

Events Calendar PRO is an extension to The Events Calendar that adds a bunch of premium features to the calendar, including:

• Advanced widgets and shortcodes for them
• Recurring events
• Custom event fields
• Additional views (day, week, photo and map)
• Organizer and Venue pages

You can see the complete breakdown of features here.

Community Events is another extension to The Events Calendar that specifically allows guests to submit events to the calendar from your website without having to log into the WordPress dashboard. You can receive and moderate those submissions.

Does this help explain the differences between the plugins? Let me know if you have other questions about them and I’d be happy to help. 🙂

Cheers,
Geoff

[Geoff]

Hey Todd,

Sorry for the trouble here!

I’m afraid that editing an attendee’s information in not yet supported. That’s the bad news.

The good news is that it will be possible very soon. We’re currently planning to release a feature for members to edit their own information in version 4.2 (we’re currently on Event Tickets Plus 4.1.2), which we hope to have out sometime next month, if all things go according to plan.

Sorry for the bad news, but I hope the good news helps give you an idea where things are heading. 🙂

Cheers,
Geoff

[Geoff]

Hey Michael,

So glad to hear things are coming together!

There are definitely other ecommerce plugins that will integrate with Event Tickets Plus, including:

• Easy Digital Downloads
• WP E-Commerce
• Shopp

Any of those will also provide a number of possible payment gateways for you to integrate, including PayPal.

Will one of those be a better fit for your site?

Cheers!
Geoff

[Geoff]

Hey Jairo! Love the avatar — you look like the perfect cross between Homer and Flanders. 🙂

Nice question. Events Calendar PRO does include a number of shortcodes that embed the calendar’s available widgets on any page or post.

One of those is a list of upcoming events and you can filter that to show a specific category. For example, create an event category called “Featured” then filter the widget settings so that is only displays events with the Featured category, and those will be the only listed events.

From there, you could add a second widget to the homepage that displays all upcoming events, regardless of what category they are in. 🙂

Will something like this work for you? Please let me know.

Cheers!
Geoff

 

[Geoff]

Hey Tony and thanks for getting in touch — I hope Event Tickets and Event Tickets Plus will be a nice fit for your site. 🙂

Great question. The plugins actually offload all of the transaction work to the eCommerce plugin that they are connected to. So, for example, if you are using Event Tickets Plus with WooCommerce, then the discount functionality would happen through WooCommerce rather than Event Tickets Plus.

WooCommerce is a nice example because it does have the ability to create coupons. You could create coupons for your tickets based on the Member ID of a particular person, if you have that information handy.

Does that make sense and help answer your question? Please let me know. 🙂

Cheers,
Geoff

[Geoff]

Sure thing, Michael!

I’ve gone ahead and refunded both of your recent orders and you should see the funds back in your account in the next 5-10 business days.

In the meantime, please feel free to pick up the Community Manager Bundle and enjoy using it. 🙂

Cheers!
Geoff

[Author]

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