American Express/Diners Club/International Credit Cards

[Tac]

Hi,
1. Is there a way to control at checkout to allow only Visa or Mastercard payments? OR
2. Is there any way to have an a different charge when any card other than Visa or Mastercard are used. We need to ensure the charges for the expensive cards such as American Express or Diners Club can be covered or restrict the users.

Thanks.

[Geoff]

Hey Tac, nice to see you again — hope all is well!

Community Tickets actually has no control over the payment options for tickets. We leave that completely up to the ecommerce plugin you are using, whether that is WooCommerce or some other system. The ecommerce plugin is what sets up the connection between the shopping cart and the payment gateway and the payment gateway determines what payment options are accepted.

Does that make sense? In other words, Community Tickets allows you to create the tickets as products, and then the ecommerce plugin does everything else, from the cart to the transaction.

Thanks,
Geoff

[Tac]

Thanks Geoff!

Second question is still outstanding – Is there any way to have an a different charge when any card other than Visa or Mastercard are used. We need to ensure the charges for the expensive cards such as American Express or Diners Club can be covered or restrict the users.

[Geoff]

Hey Tac, thanks for following up!

That, too, would be something that the ecommerce plugin would need to handle. Event Tickets Plus does allow you to set a price for the tickets, but everything that happens once a ticket has been added to the cart (i.e. the checkout and payment processing) is handled directly by the ecommerce plugin.

I did a quick check and it looks like this plugin might be worth considering, if you are using WooCommerce. It will allow you to add extra fees to the transaction based certain conditions, including payment method. I haven’t used it personally but thought I’d share it because it sounds like what you are looking for.

Sorry I don’t have a concrete solution for you here, but does this at least help answer your questions? Please let me know. 🙂

Cheers,
Geoff

[Support Droid]

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