[Courtney]

Hi Joerg

This is still accurate: https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

So you can import events that you created on Facebook if you connect Facebook and EA using that same account. In most other cases, imports won’t work.

Can you confirm that on Facebook, you have personally created the events (not another admin on a page) and that your site is authenticating using your Facebook account?

Thanks
Courtney 🙂

[Courtney]

Hi Ali

When you had all other plugins deactivated and the default theme active, did you see the Javascript errors?

Thanks
Courtney 🙂

[Courtney]

Hi Melanie

Do you have events created beyond June of 2018?

Thanks
Courtney 🙂

[Courtney]

Hi there

No matter how your site is hosted, you’ll still need to go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the plugin. You’ll need to keep the free Event Tickets plugin active as well and go to Plugins » Installed Plugins » Upload to upload the zip file.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

Let me know how it goes.

Thanks
Courtney 🙂

[Courtney]

Hey there

Unfortunately, your screenshots did not attach. We are unable to receive them when they are sent via an email reply to this thread. Could you visit

Event Aggregator, Connected w/ Same FB Account, Going to Event, Does Not Import

to manually upload them?

Thanks
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hi Leslie

Recurring events are built in to Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro/.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Sum.

We test all of our plugins with default WordPress themes, such as Twenty Seventeen https://wordpress.org/themes/twentyseventeen/. If The Events Calendar works with your theme, then Event Aggregator will as well.

Just in case, we do offer 30-day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Courtney]

Hey Nick

You’ll need to test this out, but for now it seems that you will need to be the one creating the events.

This is still accurate: https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

So you can import events that you created on Facebook, if you connect Facebook and EA using that same account. In most other cases, imports won’t work.

Thanks
Courtney 🙂

[Courtney]

Hi Martin

This is still accurate: https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

So you can import events that you created on Facebook, if you connect Facebook and EA using that same account. In most other cases, imports won’t work. Are you able to verify that you’ve created the events and that your site is connecting to Facebook using your own account?

Thanks
Courtney 🙂

[Courtney]

Hi Carolyn

This is still accurate: https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

So you can import events that you created on Facebook, if you connect Facebook and EA using that same account. In most other cases, imports won’t work.

Thanks
Courtney 🙂

[Courtney]

Hi Wei,

We do not have an anticipated time frame for recurring events to support tickets further.

Could you open up a new ticket regarding the mobile display? We prefer to keep each ticket to a single topic.

Thanks
Courtney 🙂

[Courtney]

Thanks @wyates, can you open a new thread to report the issue. Your findings may be different than the original poster.

Thanks
Courtney 🙂

[Courtney]

Hi Mark

Community Events https://theeventscalendar.com/product/wordpress-community-events is a paid plugin that requires you to use The Events Calendar (free).

Does that help to clarify?

Thanks
Courtney 🙂

[Courtney]

Thanks Emilio

I’ll close this out for now and we’ll catch up with you there.

Thanks
Courtney 🙂

[Author]

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