License key not accepted

[dotsweb]

Hi, I just upgraded my license to business but when I pasted the license key in the settings>license tab, I got the following message:

Your Event Aggregator license key is invalid. Visit the Events Calendar website to check your licenses.

How can I use my license?

[Courtney]

Hi there

So sorry for the confusion.  We sent an email containing a link to download your plugin and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the plugin.  You’ll need to keep the free Event Tickets plugin active as well.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[dotsweb]

Hi, my wordpress website is hosted. How can I download it to the host server and install it?

[dotsweb]

Hello, can someone please help me out here? I’m still not able to use the new license.

[Courtney]

Hi there

No matter how your site is hosted, you’ll still need to go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the plugin. You’ll need to keep the free Event Tickets plugin active as well and go to Plugins » Installed Plugins » Upload to upload the zip file.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

Let me know how it goes.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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