[Courtney]

Thanks Scott

It looks like you haven’t responded on that thread. Please share your current situation there.

Thanks
Courtney 🙂

[Courtney]

Thanks Sharon. I gather you mean you have posted the question in the Pro forum. I’ll close this thread now.

Thanks
Courtney 🙂

[Courtney]

This reply is private.

[Courtney]

Hi Fowaz

I just tested in Chrome incognito with my cache cleared. I searched for the events I can see on the map already for Indianapolis, Atlanta, and Phoenix and did find the results as expected.

However, I wasn’t able to find the equivalent in searching for state names or abbreviations.

Events > Settings > General > Map view search distance limit is where to set the parameter for a search. Can you try expanding that? Google interprets the region as the central point of a state. I’m wondering if your miles may be too small for some states to be picked up. Atlanta seems to be a bit further north than the default miles from the center of Georgia.

Let me know how that goes.

Thanks
Courtney 🙂

[Courtney]

Yay Mary Kay! I’m happy that first problem was easily resolved.

To help you customize the look, here are a few tips.

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.Most style changes can be done right from here.
2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

To fix the “View More”: can you add the following code to your child theme, or in Appearance » Customize » Additional CSS?

.tribe-events-widget-link {padding-left:20px}


Let me know if that works for you.

Thanks
Courtney 🙂

[Courtney]

Sorry about that Gary… try this:


a.tribe-events-gmap {display:none}


Let me know if that works for you.

Thanks
Courtney 🙂

[Courtney]

Hello Edgard

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID. Include the email address that you used to purchase Events Calendar Pro.

Thanks
Courtney 🙂

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Courtney]

Hello Mark

You can check out the demo for Event Tickets Plus at http://wpshindig.com/event/events-tickets-demo/. See the bottom section “Tickets”.

This does make a signup form for you, and does have additional fields that you can use to ask users various additional information questions. See https://theeventscalendar.com/knowledgebase/collecting-attendee-information/ for more on this.

You will need to activate one of the ecommerce plugins that we support:
WooCommerce, Easy Digital Downloads, WP eCommerce, and Shopp

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Tracy

You can read our specs for Using One License for Live and Dev Sites https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/.

Can you add .dev to the url in Xampp? I saw a few tutorials on how to do this.

That should resolve the local dev needs.

In the meantime, you still receive support here with the license that you have, even if the license isn’t active on that local site. You’ll just need to update plugins manually, but all else will work as expected. Also, it will help when reporting conflicts to manually add the System Info as private replies to support threads.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hello Tasha

Unfortunately, the filter bar only works on the default events page. You can modify the slug to something other than /events (Events » General » Events URL slug). However, filter bar will be tied to whatever you specify there.

I think you’d still do well to set up a home page separately from a blog page. Follow these steps to specify the default events page as your home page: https://theeventscalendar.com/knowledgebase/how-to-make-your-calendar-your-sites-home-page/#reading-settings.

http://www.wpbeginner.com/wp-tutorials/how-to-create-a-separate-page-for-blog-posts-in-wordpress/ can walk you through creating a separate blog page.

Does this resolve the issue for you Tasha?

Thanks
Courtney 🙂

[Courtney]

Hi Timm

Have you tried the Testing for Conflicts guide? I’m curious if the same thing happens with a default theme.

If so, then I’d advise that you reach out to Avada’s support. https://theme-fusion.com/support/documentation/avada-documentation/

If disabling all other plugins and using a default theme doesn’t resolve the issue, please send a private reply with your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info.

Hoping we can narrow down why this happening.

Thanks
Courtney 🙂

[Courtney]

Hi Elizabeth

Here are a few tips to get the widget styled as you’d like:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. Typically, don’t change the theme or plugin’s css files, they will be overwritten on updates. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

Let me know if Appearance » Customize helps you get that look you want.

Thanks
Courtney 🙂

[Courtney]

Hi Kristen

We do permit Using One License for Live and Dev Sites. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

However, if your staging doesn’t match the specs on that post, I’m afraid you’ll have to manually update the plugins as possible.

Expanding support for staging is on our roadmap, but we don’t have a precise time to offer you. I would love to see this working a bit more efficiently as well.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Sharon!

We’d be more than happy to assist you at one of the following locations:

• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Also, please send along your System Info to help us better help you.

Thanks again, and we’ll see you in the forums!
Courtney 😀

[Author]

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