Hi there Sharon!
We’d be more than happy to assist you at one of the following locations:
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Also, please send along your System Info to help us better help you.
Thanks again, and we’ll see you in the forums!
Courtney 😀