This is not a pre-sales question 2

[Edgard]

I want to post on help forum, but I dont have a login, there’s no option to create one, and I have Events PRO. What’s the mistery behind this? ?

[Edgard]

I bought at envato.

[Edgard]

And I have tried now to open a ticket at “Webnus” but the “Send ticket” is not working.

[Edgard]

I have managed to log on Webnus and send a message. But there is a bug on the creation of support ticket when you’re not logged in.

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!

[Author]

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