[Courtney]

Hey Ron

Without your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/, I can’t tell for sure, but I think you might be using Yoast’s WordPress SEO plugin. Is that correct?

If so, head to SEO » Search Appearance » Events » Title template to alter this.

Thanks
Courtney 🙂

[Courtney]

Hi Wei

Would using this link https://yorkshirebakingclub.com/calendar/category/baking-courses/ work instead?

Without knowing your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/, I am unable to determine what theme you are using. However, it looks to me that they have integrated with our plugin in their own way. The link that you provided is not one that we impact much of the code or how it is displayed. The link that I provided is the full list of events within that category, and I believe displays all events within the series, not just the first event. Users can toggle that themselves in the little checkbox above or to see if Events » Settings » General » Recurring event instances is unchecked.

Thanks
Courtney 🙂

[Courtney]

Hey James

We actually are limited to using the email account on file with the account that you’ve used to post to the forums.

Please know, we take each request seriously. We often check in with other team members for additional tests and suggestions. I have had a few others look in to this case.

That said, I now can reproduce the issue and have submitted it as a bug report. You will be notified here when we address the issue.

Until then, my best advice for a workaround is to remove the mobile view being defaulted to list mode.

We will keep you posted on the bug progress.

Thanks
Courtney 🙂

[Courtney]

Hi Thierry

When I visit http://www.ticketsdom.com/events/, the Filter Bar is expanded as expected. Are you still experiencing this?

Can you tell me what browser you are using?

Thanks
Courtney 🙂

[Courtney]

Hey Marcie

I believe that your browser is causing the file to auto-unzip. Here’s how to stop the unzip: https://discussions.apple.com/thread/3736146.

Then you can upload the zipped file to your site in Plugins » Add Plugin » Upload.

Please let me know if it works for you.

Thanks
Courtney 🙂

[Courtney]

Hi there Whit

Event Tickets Plus requires that you use an e-commerce plugin to process payments. We currently support WooCommerce or Easy Digital Downloads. Read more about each option’s features and payment gateways.

Either of these systems would allow you to create a coupon/discount code that users can enter during checkout.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey there

yes, only ticket emails will be sent. You can test out what you would recieve as a buyer from our demo site:

https://wpshindig.com/event/event-tickets-demo/

https://wpshindig.com/event/event-tickets-plus-demo/

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hey there

Please send in your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ as well after your tests so that we can better diagnose the issues you are having.

This will help us better diagnose what may be happening.

Thanks
Courtney 🙂

[Courtney]

Hey Marcella

When you go to Events » Settings » Display » Default mobile view, what do you have that set to?

Thanks
Courtney 🙂

[Courtney]

Hey Steve

Do you have any browser extensions/add-ons running, even in private/incognito mode? I’ve had several people on our team all on different systems test this out without beign able to reproduce. We’ve tested in Firefox on Mac and Windows as well.

I’m so sorry we aren’t able to get this narrowed down yet. Thank you for pushing through with me on it.

Thanks
Courtney 🙂

[Courtney]

Hi Christian

We do not have direct integration with Gravity Forms. However, you might be able to find some help to achieve your goal with our recommendations at Find A Customizer or by coding it yourself using our Themer’s Guide.

You can still place your forms within our single events much the same as you would place them within a post/page.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Chad

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

[Courtney]

Hey Rod

Can you try just manually typing in the time? It should allow for the exact 15-minute increments that way.

Thanks
Courtney 🙂

[Courtney]

Hi Ron

You can apply for our non-profit discount by completing the form at https://theeventscalendar.com/apply-for-npp.

⚠️Please Note: Licenses granted through this program do not include access to support. 
If you need in-depth support, 
please consider purchasing a regular license.

You can try out The Events Calendar for free and see if the single event pages could work as landing pages.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Suzie

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum.

If you would prefer to fix something without working with code, we recommend using https://wordpress.org/plugins/say-what/ to make minor changes.

We’d be more than happy to assist you further at one of the following locations:

• If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
• If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

If you can, please take the time to confirm in your post that you’ve run through our Testing for Conflicts steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂

Thanks again, and we’ll see you in the forums!
Courtney

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