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Hi. Please give https://gist.github.com/cliffordp/eba3c5ab8207381d88124f55418ca524 a look (replace events-calendar-pro with event-tickets-plus) and let me know if you have any follow-up questions on this topic.
Hi, Daniel.
Event Tickets Plus (ET+) is our paid add-on plugin that upgrades the functionality of our free Event Tickets (ET) plugin.
Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.
You can view our roundup/comparison of all the eCommerce plugins ET+ supports.
Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.
Site visitors would purchase tickets from each event’s single page/view (e.g. http://wpshindig.com/event/events-tickets-demo/) — if there is an RSVP to submit or ticket to purchase. Or you can add tickets to any other post type, like a Post, Page, or custom post type post.
The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. It could be displayed on their mobile device or they could print it like any other email. You can read more at Tickets: Managing your orders and attendees.
You could also Display a List of Attendee’s Events.
If your tickets will be free, you don’t need QR code check-in, and you don’t need to collect additional information other than name and email address, you likely could just use the free/core Event Tickets plugin.
Specific to fishing licenses, you’d need to create a ticket and that requires start/end dates (when the ticket is allowed to be sold), but you could set that far in the future or January 1 – December 31.
The tickets get emailed, and you can override that layout/content by following our Themer’s Guide (our “how-to” walk-through video may prove helpful) for this file: /wp-content/plugins/event-tickets/src/views/tickets/email.php
You could also use our free PDF Tickets extension, which converts the email output to a PDF and then attaches that PDF to the email that gets sent. Basically, you print the email out to PDF for them and attach it.
Last but not least, we have Bundles and a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
I hope this info helps. Let me know if you have any follow-up questions.
Glad to hear that we’ll likely make it in time. Patricia’s pretty busy, but I’m hoping for something next week or the week after.
Thank you. I did some more testing and confirmed an issue with this extension and asked Patricia to get back to it when she can.
For now, we’ll need to wait based on her availability. Once it’s ready again, I’ll use my credentials to try it again.
Thank you for your patience.
You will need to go to cPanel File Manager or SFTP or some other direct access to the server’s files and find the /home/marianda/public_html/wp-content/plugins/events-calendar-pro/ folder and delete it.
Then you will be able to install the .zip you downloaded.
Sometimes this can happen when your server’s file permissions are not set correctly.
Please let me know how this goes.
Thanks for confirming. Could you please send me a zip of the latest version of their Pro add-on so I can try to replicate this on my own localhost?
Also let me know what settings I’ll need, as I’ve never used this plugin before.
Thank you.
I’m unsure why your site would throw that error.
In whichever browser you’re using, please clear your cookies and cache (https://www.whatismybrowser.com/guides/how-to-clear-cookies-browsing-history-and-cache/) and try again. This will ensure we have fresh login credentials.
If it still doesn’t work after that, please check with your webhost about this.
It may also help to enable WP_DEBUG and WP_DEBUG_LOG, as detailed in my initial response.
Please let me know how this goes for you.
Hi. Thanks for your detailed message.
Those 2 events that have images are also Featured Events. If you make the Oct 18 event “Featured”, it would look like the others. Or, if you make those 2 not Featured, all 3 will look the same.
The “tribe-event-featured” class comes from https://github.com/moderntribe/the-events-calendar/blob/4.6.23/src/functions/template-tags/general.php#L668-L671
You could use a PHP filter or jQuery to add/remove the HTML class to/from all events within the List Widget.
If you need some coding help, you may want to ask your own developer or reference our Customizations Documentation, which includes a link to Hire A Freelancer.
Please let me know if you have any follow-up questions on this topic.
Hi. So sorry to hear this.
Please confirm:
- You’re using Tribe Commerce PayPal tickets
- You’ve successfully sold these tickets before Sept 13
- You updated Event Tickets and Event Tickets Plus on Sept 13
- Then you were no longer able to sell tickets
If all that’s correct, we can try to replicate the issue, but your immediate solution might be to downgrade to the previous version that was working.
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Then, on a separate staging site…
I’d suggest following these recommended troubleshooting steps for your own site:
Update to the latest versions and then…
Edit your wp-config.php file to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).
Also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
If there’s nothing obvious (such as a console error or WP_DEBUG message) pointing you to what might be the problem, please follow our Testing for Conflicts Guide (basically switch to Twenty Seventeen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
Note that https://wordpress.org/plugins/plugin-detective/ may prove helpful as well. (third-party, not guaranteed or supported by us)
Of course, we always recommend restorable database and file backups as well as performing modifications first on a staging site before modifying anything on your live/production site.
If you still need assistance with this, please re-share your System Information (while in Testing for Conflicts Mode) in a Private Reply.
That will give me a lot of extra information to help troubleshoot this.
Let us know what you find out.
Thanks.
