Help Desk

I would like to add Time and Venue to Event Title in Calendar View

  • Posts: 75 Topics: 16
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    Thank you so much, Cliff. I really appreciate all your help with this. I look forward to hearing from you or Patricia again soon. I think the extension is worth waiting for. It will be sooooo good on our site. Especially in December, when we have so many concerts!

    Posts: 11239
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    Glad to hear that we’ll likely make it in time. Patricia’s pretty busy, but I’m hoping for something next week or the week after.

    Posts: 75 Topics: 16
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    I took another look at Patricia’s screenshot. This is her text:
    Testing – September 30 @ 8:00 am
    One more test – September 30 @ 8:00 am
    Another test – October 31 @ 8:00 am

    Test, Avenida Miruna, 200
    São Paulo, SP Brazil

    This is what I think (& hope!) she means:
    {Event-name} – September 30 @ 8:00 am
    {Event-name} – September 30 @ 8:00 am
    {Event-name} – October 31 @ 8:00 am

    {Venue}, Avenida Miruna, 200
    São Paulo, SP Brazil

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    Yes, that’s what Patricia’s reply meant to demonstrate.

    Thanks for your patience.

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    Hi. I think we’re all okay with your login… and Patricia confirmed you did create a new ticket in our new Help Desk.

    We’ll be in touch soon if we haven’t been yet.

    FYI: Patricia said she’d likely get the bugs fixed sometime next week for the plugin she created for you for this ticket.

    Have a great weekend.

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    Hi, Toni.

    Sorry for the delayed response here.

    As stated before, we don’t provide custom coding support… but sometimes we do try to go above-and-beyond (especially if it might help other users, too), like we’ve done for you here. When we do, it’s not guaranteed bug-free or for bugs to be fixed in a timely manner. All this is why we recommend getting a custom coder to step in if that might be the best way forward for your needs:

    If you need some coding help, you may want to ask your own developer or reference our Customizations Documentation, which includes a link to Hire A Freelancer.

    All that out of the way… we confirmed on October 5 that you created a thread in our new Help Desk system, so I’m sure Patricia’s handling your customization request there… as such – so we’re not working the same issue in two places – I’m going to Close this ticket so we can be sure to only continue on our new support system, which will ensure we don’t have a gap of time in communication, as we did here (sorry again).

    We appreciate your business and are trying our best to go above-and-beyond for you when we can, but it’s a very busy time right now with the transition to our new support system. Thanks for your understanding and patience.

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