Cliff

Forum Replies Created

Viewing 15 posts - 10,081 through 10,095 (of 10,686 total)
  • Author
    Posts
  • in reply to: Issue: can post as a different organizer #1050036
    Cliff
    Member

    tpsonline, thanks for sharing your experiences.

    Erin, please let me know if you still need assistance from me.

    Thanks.

    Cliff
    Member

    Thanks for letting me know your issue is resolved. Have a great day!

    in reply to: .tribe-is-responsive Body Class #1050032
    Cliff
    Member

    Thanks for letting me know your issue is resolved. I’m going to close this ticket. Feel free to open a new ticket if you have any other questions come up. Have a great day!

    in reply to: Google map link not showing #1050031
    Cliff
    Member

    Hi Roni. I saw the link no longer works. Please let me know if you need additional assistance. If not, there’s nothing more you need to do.

    Thanks.

    in reply to: Translations #1050028
    Cliff
    Member

    Hi Susan. I saw your response and then I saw you marked your response as the correct answer. If you need additional help on this topic, please reply. If your issue is resolved, there’s nothing else you need to do.

    Thanks.

    in reply to: Translate the text #1050024
    Cliff
    Member

    I saw you marked my answer as “correct”. I’m stoked it solved your issue. I’m going to close this ticket. Feel free to open a new ticket if you have any other questions come up. Have a great day!

    Cliff
    Member

    Hi guys. Version 4.0.4 should resolve these. I tested 4.0.3 and it didn’t work for me either but now version 4.0.4 did fix the issues I saw on my local install that I was testing on.

    If for some reason the automatic plugin updates don’t work for you, please update manually.

    Hopefully that’ll do it for you.

    Thanks and Merry Christmas.

    in reply to: Community Events Recurrence Rules #1045984
    Cliff
    Member

    Hi Dan.

    If you’re okay with just hiding it via CSS, this should work for you (works on both New Event and Edit Event forms from Community Events add-on):

    #tribe-community-events.form .recurrence-row {
    display: none;
    }

    You can add custom CSS code via your child theme’s style.css file or via a plugin like Simple Custom CSS or, my favorite, Jetpack. Jetpack supports regular CSS and the LESS and Sass pre-processors.

    Note that this will hide the recurrence rules area even for events that already have recurrence rules — so an event’s recurrence pattern wouldn’t be easily modifiable via the Community Events form.

    Let me know how it goes for you.

    in reply to: Sales Report – Unable to view due to permission issue #1045977
    Cliff
    Member

    Hi Leslie.

    I see you’re using The Events Calendar Core and PRO versions 4.0.3 with WooTickets version 3.12.1.

    All 3 of those are the latest versions of each plugin. However, the “version 3” products are designed to work together but not with “version 4” products.

    You’ll either need to:

    1) Downgrade TEC Core and PRO to their last “version 3” releases…

    2) Or, the better option: You’ll need to use our new Event Tickets plugin and, optionally, its paid add-on Event Tickets Plus. Everyone with a legacy “tickets” plugin (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in their account. You can read more at Moving to Event Tickets Plus.

    Please review these links and let me know if you have any follow-up questions.

    Thanks!

    in reply to: Looking for Updated Code or Hooks to Custom Snippet #1045966
    Cliff
    Member

    Glad to hear that’s what you needed!

    Thanks for sharing your suggestion. With my experience how things work around here, I’d say it’s highly unlikely, but you can always see our list of snippets and list of tweak plugins.

    I hope this information helps in the future.

    in reply to: Google map link not showing #1045963
    Cliff
    Member

    Thanks for the screenshots. So I see you’re looking for the Venue’s “Website” link to appear on the Event Single page.

    I see it there already, do you not?

    Screenshot 2015-12-23 09.32.33

    in reply to: Site Slows to Crawl Since Upgrade(s) #1045679
    Cliff
    Member

    This reply is private.

    in reply to: .tribe-is-responsive Body Class #1045676
    Cliff
    Member

    Hi Justin. Thanks for your question.

    I visited http://london-meditation.co.uk/events/ and saw the page’s body tag had the tribe-is-responsive class.

    Please clear your browser cache, try again, and let me know if things are settled for you.

    in reply to: Google map link not showing #1045674
    Cliff
    Member

    Hi Roni. Thanks for the link to your test event.

    Could you please provide me a screenshot (not wp-admin login credentials) to that event’s wp-admin post editor showing the link you’re expecting to see on the front-end?

    That’ll give me a better idea where to look on your front-end view so see if there’s anything I can discover to help you with your site’s Event Single view.

    (FYI: Per our Scope of Support Terms, we don’t provide support for non-default themes like Twenty Fifteen.)

    Cliff
    Member

    Hi. All WooCommere Tickets purchases/renewals get Event Tickets Plus automatically. However, it may take up to 24 hours for it to show up in your account’s Downloads area.

    Please let me know if you need any additional assistance.

    I’m sure you’ll really enjoy Event Tickets Plus once you switch over.

    Thanks!

Viewing 15 posts - 10,081 through 10,095 (of 10,686 total)