Cliff

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Viewing 15 posts - 9,691 through 9,705 (of 10,686 total)
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  • in reply to: Multiple copies of recuring event in blog feed #1081020
    Cliff
    Member

    I’m not sure I understand exactly what you’re wanting to pull off, but have you seen this KB article? https://theeventscalendar.com/knowledgebase/order-events-in-main-blog-loop-by-post-date/

    If you need additional assistance, maybe you could provide me a screenshot of what is being rendered on the front-end now and some annotations of what you’re wanting fixed there.

    Thanks.

    in reply to: Filter Bar Requires Reset #1081016
    Cliff
    Member

    This reply is private.

    Cliff
    Member

    The plugin I provided you a link to isn’t theme-specific. I tested it with Avada and it works fine.

    It adds widget areas to yoursite/events, not to individual event pages. Please try it out.

    Let me know.

    in reply to: tribe_get_formatted_cost with tax #1081008
    Cliff
    Member

    Thanks for letting me know you don’t need any further assistance with this topic. Have a great one.

    in reply to: Help Adding Category To Tooltip But With… #1081005
    Cliff
    Member

    So from http://cl.ly/1R3c3b14421d, you’re wanting “Cliff Test Category: Barbecue, Concert” to be “Cliff Test Category: More Info”?

    Cliff
    Member

    I can understand the frustration with your experience. In fact, I had previously ticketed this from another forum thread as a confusing input for our developers to 1) clarify what’s to be input, and 2) validate input to protect against issues like the one you’re dealing with. I hope it gets fixed soon too!

    Regarding timeouts, we know of sites with 10,000+ events that are actually used by the public (i.e. lots of page loads) that don’t have these loading issues so there must be something else contributing to these timeouts.

    Here’s how I recommend you proceed if you choose to use the code snippet I provided:

    1. Make sure the code I provided is commented out.
    2. Disable all plugins
    3. Activate a WordPress default theme (e.g. Twenty Fifteen)
    4. Add the code I provided to that active theme’s functions.php file
    5. Refresh your site (e.g. visit your home page or reload the wp-admin page you’re already on) — this will then run the theme’s functions.php, which should delete all those Events posts.
    6. Remove the code from the theme’s functions.php file after the page fully reloads.
    7. Switch back to whatever theme you wish to use permanently.
    8. Reactivate The Events Calendar (not the Pro add-on).
    9. Visit yoursite/wp-admin/edit.php?post_type=tribe_events to see if there are any events (there shouldn’t be any).
    10. Reactivate all plugins you wish to use (e.g. Pro add-on).

    I hope this helps.

    Cliff
    Member

    You should add some code in functions.php to leverage wp_delete_post() instead of deleting via PHPMyAdmin because there are several database tables affected (posts, post meta, terms).

    Do you want to delete ALL of The Events Calendar’s posts/events?

    If yes, you can reference this snippet (untested!):

    Here: https://gist.github.com/cliffordp/ee148004b0d8a429095a

    Please let me know how things go for you.

    in reply to: Sort Tickets using Sale End field #1080928
    Cliff
    Member

    Thanks for your reply. I’ll wait to hear back.

    in reply to: No ability to add a new organizer for community events #1080922
    Cliff
    Member

    Very glad to help! 🙂

    in reply to: iCal download – Multiple calendars in Outlook #1080920
    Cliff
    Member

    Hi William. At the bottom of each event, there are event-specific export buttons: http://cl.ly/33330A0F3t2d

    If you need additional help with that topic, please open a new thread.

    Thank you.

    in reply to: Facebook 18+ Wine Related Website #1080899
    Cliff
    Member

    It’s not something we communicate with Facebook about. It’s their API terms, not anything specific to our plugins.

    in reply to: Event Ticket Plus Not Working with Custom Post Type #1080896
    Cliff
    Member

    Tony, we’ve confirmed the bug exists for both Event Tickets and Event Tickets Plus when creating tickets on a custom post type.

    It’s on our to-do list, but I cannot guarantee when it’ll be delivered.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

     

    in reply to: Purchase Tickets in Event List View #1080466
    Cliff
    Member

    You should have a list.php file and a ‘list’ folder within The Events Calendar folder: http://cl.ly/3s0u280Q3S2b

    I cannot tell you what you should be looking for as I can’t know what core plugin file(s) you modified. Again, in the future, you should never edit these files in the future. I know that’s not the most helpful information at this point in time, but it is relevant.

    If your web host saves 30 days of backups, I’d suggest grabbing a backup from around the time period you think it would have been there, then run a diff to compare if there are any deviations from the core files as they are now.

    You could download a fresh copy of The Events Calendar plugin (download and extract the .zip) to compare against.

    I hope this info helps!

    in reply to: Facebook 18+ Wine Related Website #1080463
    Cliff
    Member

    Hi Sam. Thanks for your question.

    Our Facebook Importer sales page states:

    Please also note: You may not be able to import events that Facebook deems adult in nature, including breweries, bars, night clubs, and adult entertainment. The Facebook API dictates that only public, unrestricted events are importable at this time.

    As such, it looks like you’ll be wanting to reference our Refund Policy.

    Let me know if you have any follow-up questions. 🙂

    in reply to: Tool tip for the premium events calendar #1080459
    Cliff
    Member

    Hi Colby. That screenshot looks like it’s from the Mac Calendar app, not from our plugin.

    Regardless, you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

    We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

    If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

    Thank you for your understanding and thank you for using our plugins.

Viewing 15 posts - 9,691 through 9,705 (of 10,686 total)