Cliff

Forum Replies Created

Viewing 15 posts - 9,676 through 9,690 (of 10,686 total)
  • Author
    Posts
  • in reply to: Calendar Widget #1081609
    Cliff
    Member

    Greg, what do you have in this setting? http://cl.ly/3r0S0v2P2H0n

    in reply to: Help Adding Category To Tooltip But With… #1081396
    Cliff
    Member

    http://cl.ly/1M2k2e0l3B34 reads:

    ITT Workshop (Birmingham)
    February 25, 2016
    #: ITT Workshop
    Book Now

    How would you want it to read???

    in reply to: Community Events and RSVP #1081395
    Cliff
    Member

    Andy, thanks for your questions. We encourage users to create their own threads so please keep that in mind for the future.

    If an event has RSVPs, anyone visiting the single Event page can submit an RSVP. Same with a paid ticket to purchase.

    Displaying attendee information isn’t part of our offering at this time, but you may be able to find it as an existing feature request or create a new one at our Event Tickets / Plus ideas forum.

    I hope this info helps.

    in reply to: Facebook 18+ Wine Related Website #1081391
    Cliff
    Member

    I appreciate you wanting to use our tools!

    However, we’re not going to pursue this with Facebook. If you pursue it and help change Facebook’s API terms/practices as they apply to your industry, I’m sure many would be appreciative to you.

    So, politely, no but you’re welcome to. 🙂

    in reply to: Event Ticket Plus Not Working with Custom Post Type #1081382
    Cliff
    Member

    This bug was added to our internal system tracker 5 days ago. I’m unsure if it was a previously-known issue.

    Thanks for your understanding and patience.

    in reply to: Calendar Widget #1081211
    Cliff
    Member

    Ah, I see what you’re referring to — the Event Calendar widget.

    What do you have set here? http://cl.ly/2q1n3Y3x0T42

    I’m guessing it’s set to 3…

    in reply to: Ticket options not displaying on event pages. #1081208
    Cliff
    Member

    Judy, I understand your frustration with this issue and that you just want it resolved ASAP. Our Scope of Support / Terms set the expectations for replying to customers’ forum messages.

    As far as letting me know what you find out, I meant after following the Testing for Conflicts Guide (switching to a WordPress default theme (e.g. Twenty Fifteen) and disabling all non-Modern Tribe plugins), which is our normal “first step” when trying to find the cause of odd behavior like this.

    However, I did find this bug logged by our developers (no other users reported this yet as best I can tell) and that the fix should be included in a near-term release. I cannot guarantee which release or a timeline for it.

    I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I apologize for this issue and appreciate your understanding and patience.

    Thanks.

    in reply to: How to limit the available categories in filter bar #1081075
    Cliff
    Member

    Glad we could help! 🙂

    Cliff
    Member

    Hi Nahum. Thanks for your question.

    1)

    Multiple occurrences within a recurring event series on the same day is not currently possible but is a feature request we’re aware of.

    2)

    When you check that box on the front-end List View, the page loads http://www.noosalongweekend.com/wp/events/list/?tribe_paged=1&tribe_event_display=list&tribeHideRecurrence=1

    That’s just FYI if you choose to leverage that URL query parameter.

    There’s also a setting in wp-admin > Events > Settings — http://cl.ly/2E2w103g0L1e

    Please let me know if you have any follow-up questions.

    Thanks!

    in reply to: Week view #1081055
    Cliff
    Member

    Hi Marcus. Thanks for your question.

    I checked your link. Your week view is available at http://quicklaunchweb.com/events/week/

    Once there, I noticed a Google Chrome console error that is specific to your site (not able to be duplicated on my local testing site): http://cl.ly/2I0E2R3M3R3l

    Please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    Thanks.

    in reply to: Ticket options not displaying on event pages. #1081050
    Cliff
    Member

    Hi Judy. Thanks for the info.

    I visited your link and saw the link to Eventbrite: http://cl.ly/3S3u3q2O2s0C

    So the event got created in your WordPress with the right Eventbrite data. The issue is just that the Eventbrite tickets aren’t appearing.

    Please reference our Eventbrite New User Primer. If that doesn’t help resolve the issue, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    Thanks.

    in reply to: Calendar Widget #1081041
    Cliff
    Member

    Hi Greg. Thanks for your question.

    If I’m not mistaken, you’re using the Genesis theme. Have you referenced our KB article for Genesis?

    If that doesn’t address your issue (which I don’t think it does), what do you have for your Reading Settings — 5 posts?

    in reply to: How to limit the available categories in filter bar #1081031
    Cliff
    Member

    Hi Russell. Thanks for your question. I checked with one of our devs and got this info:

    It is possible, probably by using the tribe_events_filter_values hook. Callbacks can take 2 args: the values (categories in this case) and the filter slug (so you know it’s the category filter you’re working on).

    This snippet may prove helpful in you coming up with your customization:

    Here: https://gist.github.com/jazbek/11382578

    Let me know how things go. Thanks!

    in reply to: Trouble Searching Within Event Edit Field #1081025
    Cliff
    Member

    Hi Robert. Thanks for your question.

    Searching Events posts in wp-admin works for me: yoursite/wp-admin/edit.php?s=zevo&post_status=all&post_type=tribe_events&action=-1&m=0&paged=1&action2=-1

    If it’s not working for you, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    Let us know what you find out.

    Thanks.

    in reply to: Filter Bar Requires Reset #1081021
    Cliff
    Member

    Hey, no sweat. We get a lot of Divi users asking this question.

    Here’s a KB article that might help: https://theeventscalendar.com/knowledgebase/divi-pagination-problems/

    Have a great one!

Viewing 15 posts - 9,676 through 9,690 (of 10,686 total)