Cliff

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Viewing 15 posts - 9,661 through 9,675 (of 10,686 total)
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  • in reply to: Tribe_get_events is getting confused #1082217
    Cliff
    Member

    Awesome video. Thanks so much!

    Your snippet is getting that template part, which is why it’s displaying the posts it’s told to display based on the URL you’re at when you do a full page reload/refresh.

    It sounds like what you’re wanting is a static set of events to display, for which you should code your own customization. For example: start with that template part’s code to get all the divs and the featured images and such. But you’ll want to do it for a specific set of event/post IDs.

    Please reference tribe_get_events(). You might want to use the “Sticky” (i.e. $post->menu_order is -1 instead of zero) option on the single event wp-admin edit screen (http://cl.ly/3L3L1L2y2b2n) and tribe_get_events( those sticky post IDs ), or you could just create a custom category (e.g. “Featured”) and get events from that category that have an end date after “right now”, for example.

    If you need help coding something like this, you can reference our Find a Customizer page.

    Let us know how things get along for you.

    in reply to: Ticket Pro: Billing-Information #1082191
    Cliff
    Member

    Hi Aline. Thanks for considering our plugins.

    Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

    Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

    In summary, you have to use ET+ alongside a WordPress eCommerce plugin. But WooCommerce’s default ordering / payment gateway is manual checks… so that might work for you anyway.

    Please visit the ET+ link at the top of this reply and watch the video and click on its “New User Primer” link at its sales page for how to view attendee reports.

    I hope this info helps. Please let me know if you have any follow-up questions.

    in reply to: Daylight Savings Time? #1082181
    Cliff
    Member

    Hi again, Tim.

    If you use a named timezone instead of a UTC-offset timezone, DST should be handled accurately.

    I see from your system information that you are using a named timezone. Therefore, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it’s still happening with a default WP theme and all other plugins disabled, please provide some links and screenshots to show some examples on your site.

    Let us know what you find out.

    Thanks.

    in reply to: Altered or Deleted Events #1082176
    Cliff
    Member

    Hi Tim. Thanks for your question.

    I think what you’re getting at is updating event information for events that were previously imported via iCal Importer.

    If I’m understanding your question correctly, iCal Importer was recently changed to NOT overwrite/update existing events, since users might make local changes and wish for those changes to persist.

    You should be able to use the tribe_events_ical_importer_overwrite_existing_events filter to enable this functionality. This hook can be found in /wp-content/plugins/the-events-calendar-importer-ical/src/Tribe/Importer.php if you’d like to look into this further.

    I hope this information helps. Please let me know if you need anything else.

    in reply to: Multiple copies of recuring event in blog feed #1082170
    Cliff
    Member

    Thanks for clarifying.

    This isn’t something we’ve noticed so please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it still happens with default theme and all other plugins disabled, please share some links or screenshots for us to review.

    Let us know what you find out.

    Thanks.

    in reply to: Calendar Widget #1082167
    Cliff
    Member

    Phew. Thanks for the quick reply. Have a great day!

    in reply to: Help Adding Category To Tooltip But With… #1082164
    Cliff
    Member

    Sorry that last reply bummed you out.

    (FYI: I saw you had a double-semi-colon at “) );;” near the end of your code snippet.)

    I hope you understood where I was coming from…

    Example: if an event is in Categories Abc and Xyz and you set the category link text to “More Info”, it would appear like this:

    #: More Info, More Info

    Might this be what you’re wanting?

    https://gist.github.com/cliffordp/5ce1321df4f752beb30f#file-yourchildtheme-tribe-events-month-single-event-php-L14

    in reply to: Calendar Widget #1082144
    Cliff
    Member

    Here’s what I see once I click on the home page widget’s July 11 day: http://cl.ly/2g40280f3p0c

    Which matches July 11th’s Day View: https://creativecamps.us/camps/today/?tribe-bar-date=2016-07-11

    There are not 18 events on July 11 per that link.

    Please clarify.

    Thanks! 🙂

    Cliff
    Member

    Sorry about that. We’re both bummed I couldn’t be of greater assistance to you. We like to make customers happy, not unhappy.

    I’ll mark this ticket as Closed. Hopefully all your future support requests will have better results!

    I hope you have a great rest of your week.

    Cliff
    Member

    We are working on fixing it. I’m sorry for your nightmare experience.

    I’m hoping to be able to support you as best I am able to.

    Did you decide to delete all the events? If yes, did it work?

    Looking forward to hearing back.

    in reply to: Tribe_get_events is getting confused #1081849
    Cliff
    Member

    Can I ask why you have “10, 2” if lrta_add_featured_events() doesn’t accept 2 arguments/parameters?

    Could you please send me a video screencast of what you’re experiencing so I can know for sure what I’m looking for?

    Thanks.

    in reply to: Pulling Events created in Eventbrite in Calendar #1081848
    Cliff
    Member

    Thanks for letting me know, Ken.

    Heads up: I recently discovered a bug with Eventbrite tickets/registration — the tickets aren’t displaying on the WordPress single event page/view. It’s something we’re working to resolve but I didn’t want you to discover it yourself and feel bad I told you it’d work as we discussed.

    I’d still recommend purchasing and it might still work out well for you. By the time you’re ready to launch, the fix might be released already. I hope this info helped.

    in reply to: Help Adding Category To Tooltip But With… #1081847
    Cliff
    Member

    Thanks. I better understand your request now.

    1. You’re using tribe_get_event_categories(), which isn’t really appropriate for static text linking because an event could have multiple categories.
    2. If you REALLY want to customize it, why not just set the “label” argument to “More info”?

    I hope you get it working…

    in reply to: Ticket options not displaying on event pages. #1081846
    Cliff
    Member

    Ken, I totally understand the frustration. However, the best I can do is refer you to my previous comment for the time being. If you have any additional issues, please create a new thread of your own or refer to our Refund Policy if need be.

    Thank you.

    in reply to: Unexpected Calendar Layout change with update to 4.0.6 #1081845
    Cliff
    Member

    Eeek! White page is never good but is usually a PHP error. Do you have a PHP or WP_DEBUG message to share with us so we can test it on our end too?

    Thanks.

Viewing 15 posts - 9,661 through 9,675 (of 10,686 total)