Cliff

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Viewing 15 posts - 9,001 through 9,015 (of 10,686 total)
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  • in reply to: Change navigation labels #1113532
    Cliff
    Member

    Sorry I didn’t link to it before. It’s partially referenced here.

    Please let me know if that answers your question or not.

    in reply to: Change Image Thumbnail Size for Lists Views #1113531
    Cliff
    Member

    Hi David. Thanks for the link and screenshots; they really help!

    I believe some CSS could resolve the issue you’re experiencing:

    body.post-type-archive-tribe_events span.tribe-events-event-image {
    background-size: contain !important;
    background-repeat: no-repeat;
    }

    Here’s a preview of the custom CSS in action: http://cl.ly/1B0F2K3P2z42

    Please let me know if this solves your issue.

    Thanks!

    in reply to: display date, venue, city on events feeds #1113524
    Cliff
    Member

    Hi Pau. Thanks for your question.

    I’m not certain what you mean by “feeds”, but I’m guessing you’re referring to what we call “views” (e.g. Month View, List View, Map View, etc.)

    Each view is distinctly built (coded) and therefore display the available information differently.

    If you’d like, you can reference our Themer’s Guide to learn how to override (customize) each view.

    Please let me know if you need anything else.

    Thanks!

    in reply to: Override & Phone #1113514
    Cliff
    Member

    Hi Sebastian.

    Please reference our Themer’s Guide for any file overrides. Since they go in your child theme’s folder they don’t get replaced whenever the plugin receives an update.

    Let me know if you need anything else.

    in reply to: Features Bundle #1113512
    Cliff
    Member

    Hi Bart.

    Thanks for your interest in our Bundles!

    Event Tickets Plus, our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin, enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

    You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

    Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

    Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

    ===

    I’m not sure exactly what you’re referring to as the event landing page, but we do have a Themer’s Guide to help guide you toward any customization you want to attempt.

    ===

    I hope this info helps. Please let me know if you have any follow-up questions.

    in reply to: Change navigation labels #1113509
    Cliff
    Member

    Hi Barry.

    We have ‘slug’ settings but to customize the actual label, you’ll need to use our filters:

    • tribe_event_label_singular
    • tribe_event_label_singular_lowercase
    • tribe_event_label_plural
    • tribe_event_label_plural_lowercase

    These filters can be found here.

    Please let me know if you need any additional assistance.

    Cliff
    Member

    Hi.

    If you are wanting to totally remove (or customize) the Community Events form, please follow our Themer’s Guide for this file: /wp-content/plugins/the-events-calendar-community-events/src/views/community/modules/datepickers.php

    Please let me know if you have follow-up questions.

    Cliff
    Member

    Hi Josh.

    We like to keep each thread to a single topic (so please post your display issue separately).

    ===

    Regarding your Facebook automatic import/sync request:

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/12569598-automatic-continuous-recurring-syncing-of-faceboo

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Thank you.

    Cliff
    Member

    Hi. As you know, this isn’t available by default from our plugins.

    I’d suggest searching for this as an existing feature request at our plugins’ UserVoice page. If you do not find an existing one, please do add your feature request there.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    in reply to: Various events on one place (map view) #1113486
    Cliff
    Member

    Hi again.

    Unfortunately, our Map View doesn’t gracefully support multiple events at a single Venue (location).

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/5115736-mark-venues-with-multiple-events-in-map-view

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Thank you.

    Cliff
    Member

    Thanks for that information.

    From this (near the bottom of y0ur sysinfo report):

    WordPress timezone
    –
    server timezone
    UTC

    I can see that your WordPress General Settings timezone has not been set yet. You can visit wp-admin > Settings > General > “Timezone” setting — set it to something — and then see if your script has any change.

    If that does not resolve your issue, please follow our Testing for Conflicts Guide and see if that helps narrow down the cause of this.

    If it doesn’t, would you mind enabling WP_DEBUG and sharing any messages you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

    After all that, please let us know if you think you’ve found a bug.

    Thanks.

    in reply to: Structured Data #1113463
    Cliff
    Member

    Hi John.

    In v4.0, we switched from microformat HTML markup to JSON-LD.

    In v4.0+, JSON-LD was implemented for Event Single pages but not other views (e.g. the main Events archive view or the Event widgets).

    Multiple users have requested JSON-LD be implemented for views with multiple events, primarily the Events List widget, and doing so is likely, but I cannot guarantee any timeline.

    For reference: https://developers.google.com/structured-data/testing-tool/

    Please let me know if you have any other questions.

    in reply to: Eventbrite tickets booking box not showing #1113454
    Cliff
    Member

    That “group” stuff doesn’t look familiar to me.

    The group ticket discount I was referring to is something else. It’s basically creating a regular ticket with a required minimum quantity. For example:

    • $10 for 1 ($10 total for 1, $20 total for 2)
    • $9 for 2 ($18 total without option for just 1)

    I linked to this help article, but it doesn’t apply to your individual/group participant thing.

    Do you know if there’s an Eventbrite help article on this topic?

    in reply to: Updated Avada to and now my calendar looks messed up #1113453
    Cliff
    Member

    Thank you for confirming.

    We’ve discovered this issue is bigger than just your site. Please reference our blog post, A note on updating to Avada 4.0.2, and let me know if you have any follow-up questions at this time.

    Thanks!

    in reply to: Cannot change Featured Image #1113351
    Cliff
    Member

    Excellent! Thanks for the quick reply.

Viewing 15 posts - 9,001 through 9,015 (of 10,686 total)