Override & Phone

[Sebastian]

HI

I’ve had to modify original files directly, and I was wondering if it is possible to create some kind of override so changes don’t disappear on every update?

I wanted to add a phone number to the tickets, which is currently only possible per ticket. These venues typically have only one person to contact for multiple tickets. I can add a phone number field without an issue, but it needs to be saved. Can this be done without extensively rewriting the plugin?

TL;DR: Now: Name and Email, Want: Name PHONE and Email at the bottom, not for every ticket.

[Cliff]

Hi Sebastian.

Please reference our Themer’s Guide for any file overrides. Since they go in your child theme’s folder they don’t get replaced whenever the plugin receives an update.

Let me know if you need anything else.

[Sebastian]

Thanks Cliff

But I still don’t see how I can add a phone number along with the email address?

Thanks!

[Cliff]

I appreciate your question and the desire to customize it for your use. However, we cannot provide such in-depth customization help, per our Scope of Support / Terms.

If you need some coding help, you may want to ask your developer or reference our list of known customizers.

Thank you very much for your understanding.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts