[Cliff]

Hi. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.

We don’t answer support questions for Events core/free or PRO add-on in the Pre-Sales forum.

If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.

Thank you for your understanding and thank you for using our plugins.

===

Possibly helpful reference: Our free support forum (for bug reports and users helping each other — no usage support provided by us)

[Cliff]

Hi. There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core and WooCommerce) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

Once you verify you’re on the latest versions, please test to see if the attendee meta information is still not coming through on your emails.

 

If it’s still not, please share your System Information.

Thanks.

[Cliff]

Hi Hilary.

Are you saying you have 2 tickets available for purchase:

1. one parent + one child = $150
2. a parent’s additional child = $75

So a parent with 5 children should select one of the first ticket and four of the second ticket, for a total of $450 — but no parent should be allowed to purchase more than 7 of the second type of ticket — correct?

We don’t have such advanced quantity logic available, but you could suggest it as a new feature at our plugins’ UserVoice page.

Please do add your feature request there.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

===

My best guess at how to pull this off would be to add some custom CSS and JS/jQuery to accomplish this.

You might be able to reference this code snippet to get started with what you’re wanting to customize.

[Cliff]

Hi Jennifer. Just so we’re both on the same page, did you get that code from this forum thread?

Am I correct in understanding that you’re wanting to display Events within your main blog loop?

If yes — that this is only implemented on the front-end — what “recurring events” checkbox are you trying to check? Is it in wp-admin somewhere?

Looking forward to hearing back.

[Cliff]

This reply is private.

[Cliff]

I’m very glad your issue is solved. Thanks!

[Cliff]

Alrighty, sir. Let’s try this new feedback from our developers…

This code should work for you:

add_action( 'pre_get_posts', 'get_tribe_events_posts_exclude_cancelled' );
function get_tribe_events_posts_exclude_cancelled( $query ) {
if (
( is_post_type_archive( 'tribe_events' ) && ! is_admin() )
|| (
defined( 'DOING_AJAX' )
&& DOING_AJAX
&& ! empty( $query->query['tribe_render_context'] )
&& 'default' === $query->query['tribe_render_context']
&& ! empty( $query->query['post_type'] )
&& Tribe__Events__Main::POSTTYPE === $query->query['post_type']
)
) {
$metaquery[] = array(
array(
'key' => get_event_custom_field_key('Event Cancelled'),
'value' => 'Yes',
'compare' => '!=',
),
);
$query->set('meta_query', $metaquery);
}
}

Notes:

• Hooking to pre_get_posts is likely the right plan
• Our Query object does not override the meta_query
• Pagination happens via Ajax
• Ajax requests are admin pages so your ! is_admin() is preventing the meta query from being manipulated during pagination
• The tribe_render_context check ensures the query only manipulates the main loop and not widgets

I hope this works swimmingly for you! Please let me know.

[Cliff]

Hi Mary. A true sync/share isn’t possible, but you could use Site A’s iCal URL and put it into Site B’s iCal Importer. It’s sufficient for some users but not for others.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

Let me know if you have any follow-up questions.

[Cliff]

Hi David. Sorry you’re experiencing this. It is a known bug.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi. I’m unclear what you’re referring to by “hidden events”. Could you please provide some links and/or annotated screenshots so I can better understand?

[Cliff]

Hi Sarah. This could be a CSS issue.

Would you please provide me a link to see this in action on your site?

If desired, you can make it a Private Reply.

[Cliff]

Hi Amin.

Do any of your site’s pages load via HTTPS?

If yes, you might need to revisit your server’s or your WordPress settings for how HTTPS is implemented.

If not, you’ll need to figure out why Google Webmaster Tools is wanting to load your pages as HTTPS.

[Cliff]

Thanks for that update.

I found a few more you might want to try to dequeue/deregister:

• tribe_events_embedded_map
• tribe_events_pro_google_maps_api

Once all ours are gone, then you could probably just use your other Google Maps plugin.

===

I don’t see it on our internal radar or at our plugins’ UserVoice page to add an option (setting or filter) to not enqueue our Google Maps script.

Please do add your feature request there.

This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

Once you post it, feel free to link to it from here in case anyone comes across this forum thread in the future.

[Cliff]

Gotcha. I see that too. When the Next Events link is clicked, I see this console error at your site: https://cl.ly/0m431v3J1I2a
(If needed, you may reference our KB article Using Google Chrome Developer Tools.)

This is likely due to a theme or plugin conflict or some custom code you’ve implemented (possibly loading a different version of jQuery or any number of other possible reasons). Therefore, I’d suggest following our recommended troubleshooting steps, as detailed in my previous reply.

I can understand if it feels like a lot of work, but it’s essential to determining the cause of the issue.

[Cliff]

Well I’m glad to hear that. Thanks for your help getting this resolved.

[Author]

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