[Cliff]

Hi James.

Could you please provide one or two links to single events that aren’t looking so nice?

[Cliff]

Hi Zack.

When you create a recurring event series, the wp-admin post you initially do that at is stored as a regular WordPress post of the tribe_events post type, just like all other events, including non-recurring events.

Our plugin then generates a new post for each occurrence (with that series post as the WordPress parent post).

If you click to break a single occurrence from the series, it is no longer a child to that parent/series and if the series post gets updated, it won’t update this single occurrence that was removed from the series.

So, with all that background information, we do have a code snippet to hide each occurrence (i.e. only display the series/parent posts) in the wp-admin list of Events: Hide recurring event instances in the admin

If you don’t want to actually hide them (i.e. have more user control), you could allow the user to filter them in wp-admin by using our Advanced Post Manager plugin.

Please let me know if this satisfies your request.

[Cliff]

Hi Mike.

I’m glad your /events/ page is working now (maybe you needed to re-save your Permalinks?)…

You can view past events at /events/past/, which redirects to /events/list/?tribe_event_display=past

I hope this helps!

[Cliff]

Hi Kamaran. Sure thing.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin. Of course, they work with our free/core The Events Calendar, too.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi John.

Event Tickets Plus is our paid add-on plugin that upgrades the functionality of our free Event Tickets plugin.

Event Tickets Plus enables you to sell tickets via one of our supported eCommerce platforms. The free plugin only enables free RSVP-type tickets.

You can view our roundup/comparison of all the eCommerce plugins ET+ supports.

Our plugin uses your eCommerce plugin of choice, but your eCommerce plugin isn’t displayed for shopping pages. Please reference our Making Tickets KB article (screenshots are from an install using WooCommerce) for an idea how to create tickets for an event.

Site visitors would purchase tickets from each event’s single page/view (e.g. example.com/events/rogers-day-at-the-zoo/) — if there is an RSVP to submit or ticket to purchase.

The order confirmation email will include a QR code that can be scanned to “check in” someone at the door at the time of the event. You can read more at Tickets: Managing your orders and attendees.

I hope this info helps. Please let me know if you have any follow-up questions.

[Cliff]

Hi Kelly.

Sorry, there isn’t a setting for this anywhere.

If you have a link and an annotated screenshot, I might be able to provide some minor CSS tweaks to help you out though.

Let me know…

[Cliff]

Hi. You posted in our Pre-Sales forum, at which we do not provide support, only pre-sales help.

However, I believe you’re requesting the same thing as one of our existing feature requests: One event with multiple venues

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

Thank you.

[Cliff]

Hi Tino. Thanks for your interest in our plugin suite. We believe they provide good/great value for the price.

Obviously, every plugin author/company produces different products of varying quality and service. I can’t tell you how MyEventON or any other alternative compares in terms of value for your money; you’ll need to determine that.

You are correct that our PRO and Community Events add-ons are separate (i.e. PRO does not include CE or any of our other add-ons). However, if you do get both, they do work together (e.g. front-end CE form can add recurring events and utilize Additional Fields).

Glancing through http://www.myeventon.com/addons/, I see we have functionality comparable to these add-ons that would also be included in your purchase of PRO and CE for $89+$89 = $178 (all pricing here and below is for single site):

• EVENT LISTS: EXT ($35.50), Full Cal ($30.50), Event Lists & Items ($25.50), Single Events ($25.50), Daily View ($25.50), Event Search ($18.50), and CSV Event Importer ($27.50) are free in The Events Calendar core/free
  • total of $188.50
• Events Map ($35.50), Event Countdown ($25.50), Weekly View ($30.50) are included in PRO
  • total of $91.50
• RSVP Events ($49.50) are free in Event Tickets core/free (FYI: their QR Code ($16.50) functionality is part of our Event Tickets Plus for an additional $89 from us, with many other features — neither of these 2 add-ons are included in these calculations)
  • total of $49.50
• And of course their Action User ($49.50) add-on is comparable to our Community Events add-on
  • total of $49.50

$29 CodeCanyon purchase + $379 add-ons = $408 grand total (about 2.3 times more cost than our 2 paid plugins).

Best I can tell, their pricing is for lifetime updates but not lifetime support. Our pricing is per year but we typically provide substantial renewal discounts (although not guaranteed going forward); it also includes updates and stellar support (see our Scope of Support / Terms).

Regarding our pricing, you can keep an eye on our Deals, Coupons & Discounts! page. You can also subscribe to our newsletter and/or follow us on social media (both are in the footer of our website).

We do offer pre-built Bundles, which some of our customers have found to be a great way to get several of our plugins at a “bulk purchase” discount.

Please reference our Do you offer discounts for nonprofit organizations? article if you think it may apply to you.

Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

I hope this helps! Let me know if you have any follow-up questions.

P.S. you might want to be nice and let them know they have some typos on their homepage.

[Cliff]

Hi Fabrice.

If you look at one of your existing Single Events pages, you can see Event Categories are already listed.

Example:

• https://cl.ly/37332h0E2E3f
• from http://wpshindig.com/event/wordpress-pubpress-meetup/2016-08-31/

That comes from this code, which uses tribe_get_event_categories()

I hope this clarifies things for you.

[Cliff]

Hi Aaron. I’m uncertain exactly what you’re needing, but we do not have “parent” events (like a conference) and “child” events (like an event within that conference). However, you could add a bunch of single events and “collect” them together via Event Categories.

You can do all that via our free/core The Events Calendar plugin. No purchase necessary to try it out 😉

[Cliff]

Hi Christine.

Thanks for reporting this. I was able to reproduce this using the latest versions of all our plugins.

I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

Note: If you are okay just hiding the WP_DEBUG message that happens, you could set WP_DEBUG_DISPLAY to false in your wp-config.php file.

I apologize for this issue and appreciate your understanding and patience.

[Cliff]

Hi Ryan. Thanks for the detailed information.

What do you have set at wp-admin > Settings > General > Timezone?

Whatever it’s set to, such as a UTC offset (like UTC-6 or UTC+3), you might want to try switching it to the appropriate city name (such as New York or Berlin, not that these match those UTC offset examples).

Then, please re-save the event in question (the one you provided a screenshot of) and also try creating a new event.

If you’re still having the issue, please provide a screenshot of your wp-admin Timezone settings and also a link to view the event you provided a screenshot for.

Thank you.

[Cliff]

Hi Carl.

Sorry you’re having difficulty here.

I searched our users database for “casablancadance” and there were no results.

Could you please email [email protected] with some alternative things to search for, such as a different email address, username, domain name, or the license key currently input to your site’s wp-admin > Events > Settings > Licenses tab ?

We’ll help you via email to keep things more private than on this public forum.

Thanks.

[Cliff]

Hi Abby.

I visited http://www.fortyfivedownstairs.com/wp2016/events/ and saw your images seem to all have dimensions of 89×89

Our plugin’s code says to display the image at 300×300, so your images changed in a way to make them all 89×89.

I’d suggest checking wp-admin > Settings > Media to make sure your image size settings are to your liking and then regenerating all your images via a third-party plugin (i.e. not guaranteed or supported by us), such as Simple Image Sizes, Regenerate Thumbnails, or another.

I hope this gets solved for you fairly quickly.

[Cliff]

This reply is private.

[Author]

Posts