TimeZone issue – Event ends before it even starts

[Ryan]

My events appear to end before they even start with the message “this event has passed”. Once the event passes you obviously can not buy the ticket anymore. I believe it is a time zone issue but when I change the time zone on the individual event it does not seem to fix the issue.

[Cliff]

Hi Ryan. Thanks for the detailed information.

What do you have set at wp-admin > Settings > General > Timezone?

Whatever it’s set to, such as a UTC offset (like UTC-6 or UTC+3), you might want to try switching it to the appropriate city name (such as New York or Berlin, not that these match those UTC offset examples).

Then, please re-save the event in question (the one you provided a screenshot of) and also try creating a new event.

If you’re still having the issue, please provide a screenshot of your wp-admin Timezone settings and also a link to view the event you provided a screenshot for.

Thank you.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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