Cliff

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Viewing 15 posts - 7,501 through 7,515 (of 10,686 total)
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  • in reply to: Sidebar event details not visible #1160337
    Cliff
    Member

    Christian, only image uploads are allowed, but sharing via the links like you have is fine.

    Unfortunately, we’ve tried to reproduce this issue and haven’t been able to on PHP 5.x (your initial sysinfo report) or 7.x (your latest sysinfo report, from your localhost site).

    Could you please enable WP_DEBUG and WP_DEBUG_LOG and then run through the Testing for Conflicts again — and share your sysinfo report while in Testing for Conflicts mode so we know exactly how you were testing (if it was done correctly)? Make sure to click through to update an existing event just like your first video in which you showed things not working.

    I hope you do find something this time we can reproduce so we can fix this for you.

    Thanks!

    in reply to: Change page title in browser tab #1160072
    Cliff
    Member

    Fabrice, the “Upcoming Events…” text comes from tribe_get_events_title()

    Therefore, you can use the tribe_get_events_title filter to do str_replace() or whatever else you want to with it.

    You could look through some other people’s gists on this topic for inspiration too.

    I hope this helps!

    in reply to: Bulk email attendees #1160062
    Cliff
    Member

    Hi Lyndsay.

    Thanks for your interest in our plugin suite.

    We currently don’t have such functionality in any of our plugins, but I know it’s something we’re looking really intently on for the long-term.

    Side note: I’m in the USA so I had to look up what “wellies” were (rain boots, right?), but if weather’s a big deal by you, you might be interested in this third-party plugin (actually authored by me but completely separately from Modern Tribe).

    Anyway, regarding purchasing PRO or any of our other add-ons, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    Cliff
    Member

    Hi Jens.

    I tried a page with this content: https://cl.ly/3w2R2A3r3Y37

    Which resulted in this output: https://cl.ly/2x2l3r1m2r3X

    Therefore, I can say the add_to_cart shortcode seems to work.

    However, even if all these shortcodes worked, they would be bypassing the Event Tickets Plus system. This could very likely mess up remaining stock counts, assigning the user to the proper ticket to the proper event, and possibly other side effects.

    Event Tickets Plus (ET+) is currently only designed to have tickets be purchased from single Event pages.

    ===

    I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15651939-event-tickets-plus-woocommerce-i-would-like-to-be

    Please do add your vote there.

    This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

    Thank you.

    in reply to: not all events are shown #1160055
    Cliff
    Member

    Sorry, but would you mind changing your WordPress language to English, taking that same screenshot, and then you can change your site language back – please? 🙂

    in reply to: Advice on #1160054
    Cliff
    Member

    For sure!

    In fact, you’ll need to keep Event Tickets plugin active to use ET+, since it’s just an add-on, not a replacement plugin.

    in reply to: Change page title in browser tab #1160053
    Cliff
    Member

    Thanks for that.

    I saw the browser tab’s title is “Prochains Évènements Timon / Titus : Théâtre SORANO – Toulouse”, which is located at <head><title> within the page’s source code.

    A recurring event from our Demo Site — http://wpshindig.com/event/js-study-group-algorithms/2016-09-05/ — has the title “Upcoming Events | JS Study Group: Algorithms | WP Shindig!”

    Therefore, I believe the “Prochains” (translation for “Upcoming”) is correct.

    However, if you’re still wanting to customize it, please provide the missing line of code you’re using, like add_filter( '___', 'filter_events_title' );

    in reply to: Purchased tickets History #1160051
    Cliff
    Member

    Hi Abdul. Please check our our Display a List of Attendee’s Events help article and let me know if you have any follow-up questions.

    in reply to: Change default quantity to 1 #1160049
    Cliff
    Member

    Hi Victor.

    Sorry this is causing issues for your clients.

    Please see this code snippet and let me know how it goes for you:

    https://gist.github.com/cliffordp/58cb269145d7187a45f9761128fdf338

    in reply to: Single event view #1160048
    Cliff
    Member

    Hi Math.

    I’m guessing the checkout area screenshot is being handled by WooCommerce and the Add to Cart page is from your theme’s custom integration with our plugin(s).

    We don’t provide such customization support to do what you’re asking, but you might check with your theme author if they have any advice or help for you.

    in reply to: Date picker messed up, can't select dates #1160038
    Cliff
    Member

    Hi, Sina. Sorry you’re experiencing this.

    I’m guessing you have a conflicting plugin, possibly even Console Errors. I’d suggest following our recommended troubleshooting steps:

    There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Still getting Prompts WooTickets #1160036
    Cliff
    Member

    Hi.

    (FYI: You posted in our Pre-Sales forum so I moved this thread to our Event Tickets Plus forum.)

    As you know, you’ll need to use our new Event Tickets plugin and, optionally, its paid add-on Event Tickets Plus. Everyone with a legacy “tickets” plugin (e.g. WooTickets, EDD Tickets) should already have a copy of Event Tickets Plus in their account. You can read more at Moving to Event Tickets Plus.

    I checked your account, and your Event Tickets Plus license is active and good through January 2017.

    Therefore, I’m guessing you have the WooTickets plugin still active. Please deactivate it and activate both Event Tickets and Event Tickets Plus plugins.

    Then everything should be smooth sailing from there.

    Please let me know how it goes for you.

    in reply to: Event calendar required for Facebook Events? #1160034
    Cliff
    Member

    Hi Kevin.

    Facebook Importer is an add-on that requires our free/core The Events Calendar (TEC) plugin. Neither of these 2 plugins has any integration with the GigPress plugin.

    If you want to start using TEC, we also have a PRO add-on that enables Additional Fields to customize it similar to GigPress.

    Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.

    Let me know if you have any follow-up questions.

    in reply to: Need a little help with CSS #1160031
    Cliff
    Member

    Hi Karen. Please provide a link to the page(s) this is visible on and I can provide you a CSS snippet to help get you on your way.

    in reply to: Not-for-profit discounts #1160030
    Cliff
    Member

    Hi again, Dan.

    I checked our email system and your application was received. I’m guessing you got to the application from our Do you offer discounts for nonprofit organizations? help article and therefore already have that information.

    That’s all we can provide at this time. Our full staff will be back in the office tomorrow and should get you a response sometime this week. All such communication about that program is handled via email.

Viewing 15 posts - 7,501 through 7,515 (of 10,686 total)