Cliff

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Viewing 15 posts - 7,006 through 7,020 (of 10,686 total)
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  • in reply to: Import Google attachment as event image? #1174765
    Cliff
    Member

    Hey, whattya know 😉

    I asked for confirmation and it sounds like that countdown is right on track (or pretty close).

    Thanks for the heads up!

    Cliff
    Member

    Saloni, I previously logged our own calendar’s validation issue, but thanks for pointing it out.

    I’ve added your findings to our bug ticket for the DST issue.

    in reply to: Daylight Savings #1174759
    Cliff
    Member

    Lisa, I’m very sorry you’re having this trouble. Thanks for all the details.

    Since neither I nor another developer on our team could replicate the issue you’re describing, I’d suggest following our recommended troubleshooting steps:

    Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

    Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.

    If it is, please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.

    If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.

    Then, please share your System Information (while in Testing for Conflicts mode).

    You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

    Let us know what you find out.

    Thanks.

    in reply to: Memory Errors after installing PRO when tried to activate. #1174494
    Cliff
    Member

    You’re welcome. I’m glad that solved it for you. Thanks for letting me know. 🙂

    in reply to: Event detail page "URL" should contain target="_blank" #1174491
    Cliff
    Member

    I’m glad to hear you got everything sorted out. 🙂

    Cliff
    Member

    Great! Thanks for letting me know.

    We’ll leave it open for the Pending Fix status (so it eventually gets an update once the fix is released), but I’m very glad to hear it got figured out. 🙂

    in reply to: Slow Database Performance #1174485
    Cliff
    Member

    Thanks for that. Could you please display the query it is identifying as slow? (It won’t display in the WP Admin Bar.)

    in reply to: Update Problems #1174484
    Cliff
    Member

    Dominik, I believe that should work. Are you experiencing issues with any other plugin or theme automatic updates?

    Does The Events Calendar core/free plugin from WordPress.org automatic update work but not PRO? Same for Event Tickets vs Event Tickets Plus?

    in reply to: H1 of theme is empty #1174479
    Cliff
    Member

    Manuel, you’ll need to figure out with your theme or page builder how to get the tribe_events custom post type archive page title where you want it. That part of your site’s display is not part of our plugin. Let me know if you think there’s anything else you think I can help with on this topic.

    Cliff
    Member

    Hi. Thanks for the details here.

    I believe this matches a previously-logged bug so I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

    I apologize for this issue and appreciate your understanding and patience.

    in reply to: Eventbrite for Community Events? #1174054
    Cliff
    Member

    Hi Chase. Neat idea but no. Eventbrite Tickets doesn’t work with Community Events (CE).

    Event Tickets Plus (ET+) can work with CE with an additional add-on: Community Tickets

    However, PRO’s Additional Fields does work with CE so you could ask them their URL and manually (or program something) use their URL to do their Eventbrite stuff yourself by editing the event in wp-admin. However, I’m guessing this may not work because your Eventbrite credentials wouldn’t be setup to import an Eventbrite event/ticket from someone else’s Eventbrite account.

    I hope this clears things up for you.

    You might choose to request this as a new feature (or maybe search to see if the idea was already posted by someone else) at our plugins’ UserVoice page.

    This allows others who are interested in that feature to easily voice their support. We frequently review suggestions there to find out which ones are popular, then we implement as many of them as we can.

    If you post it / find it, feel free to link to it from here in case anyone comes across this forum thread in the future.

    Cliff
    Member

    Hi Nicolas.

    In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional question from this thread. Thanks for your understanding, and I’ll answer only your first question…

    We recommend dequeuing your other plugin’s Google Maps script on The Events Calendar pages. Here’s a code snippet I wrote for someone else’s theme that was including its own Google Maps and generating the same error message (we see it fairly often):

    https://gist.github.com/cliffordp/ca3baf77c9be8b72f37db10c7c91783b

    You could adapt that to your other plugin’s script handle.

    Another way to go about this is to just completely dequeue our Google Maps and let your other plugin’s script loading handle it all. Our script handles include:

    • tribe_events_google_maps_api
    • tribe_events_embedded_map
    • tribe-gmaps (tribe-events-pro-geoloc loads this as a dependency)
    • tribe-events-pro-geoloc (may only be used when PRO gets the coordinates based on a Venue’s address so might not want to dequeue)

    I’m not 100% certain that’s all of them, but I’d also not recommend dequeuing them anyway 😉

    Please let me know how it goes for you.

    in reply to: Update Problems #1174049
    Cliff
    Member

    Ok, that’s correct… and the-events-calendar/the-events-calendar.php file’s permissions are 644, right?

    If yes, maybe you need to look into your wp-config.php Upgrade Constants: https://codex.wordpress.org/Editing_wp-config.php#WordPress_Upgrade_Constants

    in reply to: Fatal Error when activating events calendar #1174048
    Cliff
    Member

    If you move your Rowan Theme’s “tribe-events” folder to instead be located within the Twenty Fifteen theme folder, does Twenty Fifteen still work? Does Rowan Theme work after there’s no longer a “tribe-events” folder in it?

    in reply to: Display recurring events as a series #1174046
    Cliff
    Member

    Suzannah, I believe what you’re wanting is tribe_get_recurrence_text()

    You could reference our Themer’s Guide to output this function’s text within your widget or wherever else you choose.

    Please let me know how it goes for you.

Viewing 15 posts - 7,006 through 7,020 (of 10,686 total)