[Cliff]

You got it, Ben. Private Reply is the way to go.

Standard disclaimer (a bit exaggerated): we won’t change any of your site’s settings and you should make sure your site’s files and database are fully backed up before giving us access and if everything blows up then you won’t blame us.

[Cliff]

Sounds good. Thanks, Ben. I hope it goes well for you.

[Cliff]

Please share your System Information. That will give me a lot of extra information to help diagnose the problem.

And if it’s possible to give me the Facebook URLs you’re importing from, that might help too.

Make sure to send this information in a Private Reply.

[Cliff]

Hi, Andrew. Sorry you’re experiencing this.

Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?

• Downloads / Version Numbers
• TEC Automatic Updates
• or TEC Manual Updates
• WordPress core updates

It’s hard to tell if this is your issue or not, but, once you verify you’re on the latest versions, please do strongly consider trying the fix for runaway recurring events (a bug introduced in version 4.2.2 and fixed within a few days via version 4.2.2.1).

You can reference these code snippets to help determine if this is your problem and how to go about resolving it in your database:

tribe-extension-recurring-cleanup.zip (Recurring Events fixer plugin wp-admin page preview)

Please let me know how it goes for you.

[Cliff]

Hi Brandon.

I’m sorry Event Aggregator (EA) isn’t bringing you joy.

Facebook Importer is software that runs on your site so it should continue to function as-is for quite some time but won’t be receiving as much development attention now that it’s considered a legacy product.

Moving forward with EA, it’s 100 imports, not 100 imported events… unless you’re importing from 100 different Facebook URLs that each have just 1 event — then it’d be the same.

To be clear, if you import from 1 Facebook URL that has 300 events, that counts as 1 of your 100 daily imports.

Please provide additional details about your site and your EA settings if you don’t think this is what your site is experiencing.

Thank you.

[Cliff]

I’m glad to hear that.

Let me know how things go for you.

[Cliff]

The main area’s black background is div#left-area with CSS coming from your theme, I believe, since the CSS selector that matches is .et_right_sidebar #left-area

The black background on the right sidebar is due to this CSS selector: div#sidebar

You can learn about the PRO Color Customizer and Using Google Chrome Developer Tools.

[Cliff]

Hi Henry.

The white background color on #main-content is from http://glitteryourpallet.com/wp-content/themes/Divi/style.css?ver=4.6.1

You might want to ask Divi support how to remove that, but you could just add this custom CSS to override it:

body.post-type-archive-tribe_events #main-content,
body.single-tribe_events #main-content {
background-color: transparent;
}

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Hi Carole. Sure thing.

Please try this code snippet:

https://gist.github.com/cliffordp/3c905c991294e94a9b77b929af053423

Let me know how it goes for you.

 

[Cliff]

Hi Muriel.

The code you put in functions.php didn’t make it into this thread. Could you please share it here?

Also, the Event Cost field is meant to be a number, not “from a number” (text and a number)

[Cliff]

Hi Deb.

It sure sounds like you don’t have The Events Calendar core/free plugin active.

Go to wp-admin > Plugins > find The Events Calendar in the list, hover over it, and click Activate

Please let me know how it goes.

[Cliff]

I checked around and I didn’t find an existing snippet to help you out with this customization.

However, wp_delete_post() could be used and wp_schedule_event() or hook into an existing WP Cron action.

If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.

If you get it most of the way there and need some help, feel free to share your code for us to look over.

[Cliff]

Thanks for that extra information.

Here’s the default view of WooCommerce ticket on Twenty Sixteen: https://cl.ly/2i1X2n0x471s

Therefore, I feel like this is probably a theme or plugin customization (i.e. not from our plugins).

Please let me know what you find out.

[Cliff]

I verified ‘tribe-events-jquery-resize’ is the right handle so I’d suggest playing with some priorities or hook into a different action.

Also, don’t forget to re-enqueue it.

[Cliff]

Hi Ben.

This is going to end up being site-specific due to each theme possibly requiring different selectors — plus, your Eventica theme may have specific CSS for Community Events that makes it require more CSS specificity than other themes would require to customize it.

If you provide me a link to your site, I would be able to point you in the right direction. However, you may want to ask Eventica support instead in case they have a built-in way to accomplish what you’re after or at least would be able to provide you the CSS selectors to get you started.

Let me know if you think I can be further help here.

[Author]

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