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October 31, 2016 at 10:58 am in reply to: Is there any way to delete an OLD license that was for an old website? #1185365
Cliff
MemberGreat! Have a good week.
October 28, 2016 at 4:01 pm in reply to: PreSales, Plug in Events Calendar, and what package we need to fit our goals #1184734Cliff
MemberThanks for that link, Sam.
Automattic employees are the ones responsible for the WordPress.com support threads, but I replied there as well. I heard (but don’t quote me) that most threads never get “closed” so I’m not sure if you’ll get another (unnecessary) reply from them after mine.
You might be interested in DesktopServer, software that makes it easy to setup a WordPress install on your desktop/laptop computer and can also push to your live/hosted website (although I haven’t personally done that before).
You can reference the WordPress Codex for an answer as well: https://codex.wordpress.org/Moving_WordPress
Please be aware that WordPress.org software is code and, therefore, having a developer can save a lot of time and headache. If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Cliff
MemberExcellent. I’m very glad to hear that. Have a great weekend.
October 28, 2016 at 3:36 pm in reply to: Event Description Not Accepting Content / Clickable #1184722Cliff
MemberI’m very glad that was it. Thanks for letting me know!
Cliff
MemberHi Dean. Thanks for your question.
Please reference Changing the word ‘events’ to something else and let me know if that answers your question.
FYI: If you added “Events” to your WordPress Menu before implementing this change, you’ll need to manually change your WordPress Menu, either by renaming the menu item or by deleting the item and then re-adding it.
Please let me know how it goes for you.
Cliff
MemberHi. Thanks for your question.
You could install Jetpack, enable Publicize module, and then try the code snippet from https://theeventscalendar.com/support/forums/topic/can-we-share-events-to-social-media-via-publicize/
Please let me know how it goes for you.
Cliff
MemberHi Ronald. I see this question is a continuation of your previous thread at https://theeventscalendar.com/support/forums/topic/question-on-100-a-day-limit/
I suggested in that thread that if you have any issues with this SQL script, you should ask your host.
However, I did find http://stackoverflow.com/questions/2360371/mysql-stored-procedures-not-working-with-select-basic-question, which may indicate an error with older versions of PHPMyAdmin (since you’re not on that old of a version of MySQL, as described in this link).
If your server/host gives you access to the command line, you could run that query directly or ask them to run it for you.
Again, I’m going to need to refer you back to your web host to dig deeper into this, but I hope this additional research helps.
Cliff
MemberHi, Ronald.
1) visitors or site users add their own events
Our PRO add-on does not add this functionality, but our Community Events add-on does.
If you have both PRO and Community Events (CE), the front-end CE form gets enhanced with recurring events and custom/additional fields.
Last but not least, we have a pretty great Refund Policy so you can buy one or many of our add-ons and thoroughly test them.
Let me know if you have any follow-up questions.
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2) RSS question
You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.
We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
Cliff
MemberHi, William. You posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it.
We don’t answer support questions for The Events Calendar core/free or Event Tickets core/free or their paid add-ons in the Pre-Sales forum.
If you made your purchase(s) through a different user account, please login to that account and then post in one of the paid forums.
Thank you for your understanding and thank you for using our plugins.
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Possibly helpful references:
- Our plugins’ feature requests forum
- Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
- If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers
Cliff
MemberHi Ken.
Yes, that link provides good general information how to add a metabox, but it’s not specific to our events plugin.
Our plugin’s “Events” custom post type is ‘tribe_events’, although technically best practices would be to get it from Tribe__Events__Main::POSTTYPE
If I’m understanding your metabox, you’d probably also want to run that shortcode through do_shortcode() if you want it to actually render the shortcode.
All those “add_meta_box” arguments you asked about is what you need to decide to call your metabox and what you want it to do for you.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Cliff
MemberAndrew, I’m glad to see your TEC Core, TEC PRO, and WP core versions are up-to-date. FYI: TEC Category Colors is not our plugin.
Did you try the tribe-extension-recurring-cleanup.zip? Did you see any recurring events with a LOT of recurrences?
If you verified that’s not your issue, I’d suggest following our recommended troubleshooting steps because out of memory errors isn’t something we’re experiencing.
Please follow our Testing for Conflicts Guide (basically switch to TwentySixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts mode).
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
October 28, 2016 at 9:25 am in reply to: Can we share Events to Social Media via Publicize? #1184453Cliff
MemberWelcome to WordPress customizing!
Best practice for adding custom code (like to implement a PHP snippet to modify The Events Calendar) is to create a functionality plugin, unless it’s something specific to your theme, in which case best practice is to make sure you’re using a child theme, then add the customization to your child theme’s functions.php file.
I hope this information helps!
Cliff
MemberAssuming “yes”, please try out this code snippet:
https://gist.github.com/cliffordp/b74ef779f9dbfff291bc2fa4dfebad1e
It’s untested but might just work for you.
I always recommend enabling WP_DEBUG while trying out new code.
Cliff
MemberI’m glad that solved your pagination issue!
I’d suggest following our Troubleshooting steps (my initial reply to this thread) to try to figure out what’s going on with that Venue not saving issue.
FYI for the future: In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future, and thanks for your understanding.
Cliff
MemberMuriel, I found that code snippet at https://theeventscalendar.com/support/forums/topic/cost-field-validation-rules/#post-1087911
Since it gets the _EventCost meta, it’s just getting the raw value of that field, which does not include the currency symbol.
To be clear, you’re wanting that code but with the currency symbol displayed after that code’s output, right?
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