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Hi, Rewa.
In our forums we keep our threads focused on just one issue at a time to ensure we fully answer each of your questions/issues. Please keep this in mind for the future and start a new thread for your additional questions from this thread. Thanks for your understanding, and I’ll answer only your first question about your license keys.
Please remove the license key from old site > wp-admin > Events > Settings > Licenses tab
Then visit https://theeventscalendar.com/license-keys/ and remove old site from being assigned that license.
Then enter that license key at new site > wp-admin > Events > Settings > Licenses tab
Please let me know how this works for you.
Thanks!
Hi, Jane. Sorry you’re experiencing this.
This isn’t currently a known issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
If it is, please follow our Testing for Conflicts Guide (basically switch to Twenty Sixteen theme and deactivate all plugins and custom code other than Modern Tribe plugins) and see if that helps narrow down the cause of this.
If it doesn’t, please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while changing tickets quantity, navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket.
Then, please share your System Information (while in Testing for Conflicts Mode). That will give me a lot of extra information to help diagnose the problem.
You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Let us know what you find out.
Thanks.
Hi, TK.
Removing or adding a license key won’t edit any of the site’s data.
Please email
with the license key you currently have installed on your site and the domain name and a link to this thread.Thank you.
Ha ha. I found the issue to be an odd one, not odd that there was a bug and that I could reproduce it.
Have a good one. 🙂
You’ll need to follow those links to figure out how to do this.
You might need to ask for help from your web host or web developer.
I’m really sorry but with the same plugins and versions — and trying Twenty Sixteen, Twenty Seventeen, and Avada 5.0.6 — I could not get the “All Events” link to show up.
Might you have some custom code or any way that this is appearing on your site? What if you spin up a new site — can you recreate the issue with fresh install of these same plugin versions and a fresh copy of Twenty Sixteen?
The snippet will only work with exact strings.
Please specify which exact text you’re wanting to change, and I’ll provide you the instructions.
Diego, there are multiple CSS files and they all interact with your site potentially different ways based on what other plugins and the theme you have. This is why we do not provide such assistance.
To get you started, if you have a link, I can give you assistance with one of your requested items if you let me know which is the one item you’d like my help with.
Hi, Laurel.
I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16690024-set-time-of-import
Please do add your vote there.
This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.
Thank you.
Our latest update, v4.3.5 might fix this issue for you. However, v4.3.5 has an issue for the Event single page for events that have a featured image (although Avada having its own templates might make this a non-issue for you).
Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
Thanks.
Hi, Math.
If you’re using WooCommerce, the appropriate filter to use is wootickets_email_message
This code comes from /wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WooCommerce/Main.php
apply_filters( 'wootickets_email_message', esc_html__( "You'll receive your tickets in another email.", 'event-tickets-plus' )Please reference the code at the end of this article: https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/
Please let me know if you have any follow-up questions on this topic.
Hi, Diego.
We do not provide CSS customization support, per our Scope of Support / Terms.
Likely, there are CSS classes for most if not all of the things you want to customize.
If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Hi, Jeremy.
Here are a couple options you may benefit from:
- https://theeventscalendar.com/knowledgebase/pro-color-customizer/
- https://wordpress.org/plugins/the-events-calendar-category-colors/ (third-party, not guaranteed or supported by us)
For your specific request, http://www.werunthetrinity.com/wp-content/themes/bridge/css/style_dynamic.css is causing the body color to be #adadad (gray)
If that styling wasn’t in place, http://www.werunthetrinity.com/wp-content/themes/bridge/css/stylesheet.min.css would make it #818181 (darker gray)
We do not provide CSS customization support, per our Scope of Support / Terms.
If there’s a code snippet you’d like me to put some eyes on or something else I can help you with, please update this ticket or create a new ticket if it’s a separate issue.
Thank you very much for your understanding.
If you need some coding help, you may want to ask your developer or reference our documentation and list of known customizers.
Hi. I can help with this.
Please reference the code snippet at the very bottom of https://theeventscalendar.com/knowledgebase/change-the-wording-of-any-bit-of-text-or-string/ and, if you still need assistance, please specify if you are wanting the phrase “RSVP” changed everywhere throughout your site or just in the ticket-type selector on the wp-admin Event edit screen?
Feel free to link or screenshot to me if it’s just in selected locations.
Hi, Ismail.
Thanks for reporting this. It’s a recently-discovered bug in v4.3.5 that we’ll be looking to fix soon.
I’ll mark this ticket as Pending Fix, which means this thread should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.
I apologize for this issue and appreciate your understanding and patience.
