[Cliff]

Thanks for all this information!

I’m confused about the Event Countdown widget since I don’t see it in your “Sidebar” widget area. Did you add an Event Countdown widget to “Content Bottom 1” or “Content Bottom 2” — could you expand those and screenshot them to me?

Also, how many events do you have (published, draft, trash, any status) — a small number or 1,000+ or 10,000+?

[Cliff]

Thanks for that screenshot and explanation.

I’d strongly guess that this is related to your theme.

I’d definitely report this issue to them now, in advance of your expected update in January.

[Cliff]

Excellent. I’m glad to hear that! Thanks for letting me know.

[Cliff]

Thanks for that screenshot.

I think the misunderstanding here is specific to multisite, not to our plugins.

In a multisite network, you can only install plugins in the network. You cannot install plugins only to one site. However, you can activate them on individual sites instead of network activating it.

So install the plugin at wp-admin > Network > Plugins but do NOT network activate it.

Then go to wp-admin > Single Site X > Plugins and activate it on that sub-site

Then go to wp-admin > Single Site X > Events > Settings > Licenses tab and enter the license key there.

If that’s exactly what you did, then feel free to ignore that message. 🙂

Please let me know if you have any follow-up questions on this topic.

[Cliff]

Your concern is warranted. It’s definitely something to work toward resolving.

However, I haven’t seen this issue and I haven’t seen any other users report it either.

Please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see while navigating your site’s home page, events page, single-event pages, creating an event, creating a recurring event, editing an event, and any other of your site’s pages relevant to this ticket.

The best way to figure out what’s triggering the error is to enable WP_DEBUG and WP_DEBUG_LOG and then watch for the /wp-content/debug.log file to be created (will be after the first error is added) — you might need to refresh your SFTP program to detect if it got created.

Then don’t test anymore until you can do that same action to throw that same error a 2nd time.

Then report that to me, delete the debug.log file, then do other actions to test for more errors created by taking other actions on your site.

I hope that makes sense and helps us move forward with this troubleshooting.

[Cliff]

Thanks for confirming this fix works for you.

Regarding your discovery, PHP implements these as “short circuit” operators. See http://stackoverflow.com/a/2535578, which links to https://secure.php.net/manual/en/language.operators.logical.php

Glad to help!

[Cliff]

Excellent! Thanks for letting us know.

[Cliff]

Thanks for explaining.

This isn’t something we have functionality for natively, but you might want to check out https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-using-content-duplication/ and possibly

We have an internal feature request to support that for our custom post types.

We have an additional internal feature request to allow untranslated content to appear, like this:

I’ve added this forum thread as another vote for this feature. Please let me know if you think the first feature I mentioned would be applicable as well.

Of course I cannot guarantee if or when such a feature might be implemented so in the meantime, the only other idea is a custom PHP code snippet.

I’m not a WPML expert but these were the suggestions I received from those on the team who did help with this topic.

Please let me know if you have any follow-up questions on this topic.

Thanks!

[Cliff]

Hi, Dennis.

I visited that link but didn’t see anything very obviously an error.

Could you please provide an annotated screenshot of the issue you’re seeing?

Also, this might have to do with a recently-discovered bug — does the issue go away if you unset the event’s featured image (i.e. the event does NOT have a featured image)?

Thank you.

[Cliff]

Hi, Cory.

That message has nothing to do with multisite.

Please do input your Event Tickets Plus (ET+) license key at wp-admin > Events > Settings > Licenses and let me know if this answers the question for you.

[Cliff]

If you could tell me the steps to replicate this — what screens and actions to take to throw this WP_DEBUG message — I might be able to confirm this bug for you without you having to do any further testing.

[Cliff]

It is best to have a staging or development site instead of doing this on your live site.

If your staging site doesn’t have the issue even though it has all the same plugins and theme activated, it could be a conflict with a plugin or theme option.

Yes, please do look at WP_DEBUG and the console whenever possible.

[Cliff]

Gotcha. That is a simpler way of accomplishing this if you do not want the quantity to appear at all.

I’d caution you to just not set a limited quantity for your tickets then. If you really do have limited quantities and someone tries to buy 5 and only 3 are left, they may not have a good user experience (it may not tell them why they can’t add 5 to their cart).

Have a great day!

[Cliff]

I was referring to the licenses attached to this account. If you have another account for ET+ licenses, please use that account in the future if you do have ET+ questions.

Have a great day.

[Cliff]

A dedicated app is on the idea list as well: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/11304501-develop-an-android-and-ios-app-for-qr-code-scannin

Thanks for your understanding and feedback.

Feel free to edit your UserVoice suggestion if you feel it’s appropriate.

[Author]

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